A method and system for processing an email having redacted content, and/or where the message content has been encrypted and recorded as encrypted, is provided.

A method and system for processing an email having redacted content, and/or where the message content has been encrypted and recorded as encrypted, is provided.

A chat-based persistent messaging platform that can seamlessly convert messages from different modalities (e.g., email clients and text message clients) into persistent messages and vice versa is described herein. The platform can include a parsing processor to convert messages into standard format data. A message classifier can process the standard format data into different subcomponents. These subcomponents can be translated into persistent messaging content via one or more content processing engines. The persistent messaging content can be converted into a persistent message via the parsing processor. The message classifier can also add messages into a persistent thread so that message history between two or more users can be maintained in perpetuity.

A chat-based persistent messaging platform that can seamlessly convert messages from different modalities (e.g., email clients and text message clients) into persistent messages and vice versa is described herein. The platform can include a parsing processor to convert messages into standard format data. A message classifier can process the standard format data into different subcomponents. These subcomponents can be translated into persistent messaging content via one or more content processing engines. The persistent messaging content can be converted into a persistent message via the parsing processor. The message classifier can also add messages into a persistent thread so that message history between two or more users can be maintained in perpetuity.

A technique for user notification involves receiving an event notification related to an event associated with user notification by a user; providing the event notification from a stored array to a process executed by a processor; using the event notification as a first title used for the process; providing a second title from the stored array to the process; and using the second title to identify the process to the user.

A method, system, and recording medium for managing official accounts is disclosed. An official account management method includes the steps of setting a relation between official accounts that are accounts of sponsors on a messenger, and managing the official accounts by classifying the official accounts in a related account group in accordance with the relation between the official accounts.

The present invention allows text analysis and routing of an outgoing message. The system intercepts outgoing messages for analysis by a TAS software module. The module assigns an analytical score to the message, then compares the score to a threshold. If the score is below the threshold, the message is transmitted to its ultimate destination. If not, the message may be routed for correction by the message's composer or quality assurance staff. After such correction, the message new analytical score is generated and compared, and, if necessary, the process repeats again.

The present invention allows text analysis and routing of an outgoing message. The system intercepts outgoing messages for analysis by a TAS software module. The module assigns an analytical score to the message, then compares the score to a threshold. If the score is below the threshold, the message is transmitted to its ultimate destination. If not, the message may be routed for correction by the message's composer or quality assurance staff. After such correction, the message new analytical score is generated and compared, and, if necessary, the process repeats again.

A method includes receiving electronic data, extracting a first identifier from the electronic data, extracting first attributes from the electronic data, and searching a database for identifiers that match the first identifier to determine a number of matching identifiers. The method also includes determining that the number of matching identifiers exceeds a first threshold and searching the database for attributes associated with each of the matching identifiers to determine a subset of matching attributes. The method further includes calculating a specificity for the subset of matching attributes, determining that the specificity of the subset of matching attributes is less than or equal to a second threshold, and creating a filter based at least in part on the determination that the specificity of the subset of matching attributes is less than or equal to the second threshold.

A method includes receiving electronic data, extracting a first identifier from the electronic data, extracting first attributes from the electronic data, and searching a database for identifiers that match the first identifier to determine a number of matching identifiers. The method also includes determining that the number of matching identifiers exceeds a first threshold and searching the database for attributes associated with each of the matching identifiers to determine a subset of matching attributes. The method further includes calculating a specificity for the subset of matching attributes, determining that the specificity of the subset of matching attributes is less than or equal to a second threshold, and creating a filter based at least in part on the determination that the specificity of the subset of matching attributes is less than or equal to the second threshold.