A system and method for multi-channel dynamic advertisement testing. The system comprises a multi-platform adaptive ad campaign manager, a dynamic advertisement engine, a campaign database, and an omnichannel text-based communicator. The system receives customer interactions with two advertisement test variants, establishes a real-time media stream between a customer device and a second user device, and monitors the media stream to collect data related to effectiveness of the advertisement variants. The system may analyze media stream data together with a plurality of other data types to statistically determine which of the two advertisement variants resulted in better performance based on a variety of advertisement metrics. The system may use the plurality of data and the statistical analysis to suggest an advertisement element to be altered in the next round of advertisement variant testing. This system can combine data collection and analytics for an ad campaign together into one system.

An example system for device-independent point to multipoint communication is configured to receive a message addressed to one or more destination users, the message type being, for example, Short Message Service (SMS), Instant Messaging (IM), E-mail, web form input, or Application Program Interface (API) function call. The system also is configured to determine information about the destination users, the information comprising preferred devices and interfaces for receiving messages, the information further including message receiving preferences. The system applies rules to the message based on destination user information to determine the message endpoints, the message endpoints being, for example, Short Message Service (SMS), Instant Messaging (IM), E-mail, web page output, or Application Program Interface (API) function call. The system translates the message based on the destination user information and message endpoints and transmits the message to each endpoint of the message.

An example system for device-independent point to multipoint communication is configured to receive a message addressed to one or more destination users, the message type being, for example, Short Message Service (SMS), Instant Messaging (IM), E-mail, web form input, or Application Program Interface (API) function call. The system also is configured to determine information about the destination users, the information comprising preferred devices and interfaces for receiving messages, the information further including message receiving preferences. The system applies rules to the message based on destination user information to determine the message endpoints, the message endpoints being, for example, Short Message Service (SMS), Instant Messaging (IM), E-mail, web page output, or Application Program Interface (API) function call. The system translates the message based on the destination user information and message endpoints and transmits the message to each endpoint of the message.

The system provides a method of sorting and presenting messages in a way so that the relationship in message threads can be easily observed and related messages can be identified. The system provides a way to view messages and map message threads and inboxes in two and three dimensions so that the content of messages can be easily reviewed and the relationship between messages can be seen and followed. The system is not limited to email messages but can present the relationship between multiple types of communications including emails, instant messages, texts, tweets, bulletin boards, wilds, blogs, voice conversations postings on social networks and other types of communications. In addition, the system allows for the inclusion of transactional information, including financial transactions, physical movement, asset deployment, or other acts or activities that may be related to, or independent of, the communications.

The system provides a method of sorting and presenting messages in a way so that the relationship in message threads can be easily observed and related messages can be identified. The system provides a way to view messages and map message threads and inboxes in two and three dimensions so that the content of messages can be easily reviewed and the relationship between messages can be seen and followed. The system is not limited to email messages but can present the relationship between multiple types of communications including emails, instant messages, texts, tweets, bulletin boards, wilds, blogs, voice conversations postings on social networks and other types of communications. In addition, the system allows for the inclusion of transactional information, including financial transactions, physical movement, asset deployment, or other acts or activities that may be related to, or independent of, the communications.

A system for authentication having an authentication protocol to communicate with the hardware device, the authentication protocol having an encryption function having a hardware key and a software key, a private and a public key pair, the key pair generated from the hardware key and the software key, used to encrypt the communication between the server and the client, an identity authentication service to assign a user of the hardware device to an identity string, and creates a unique user email address based on the identity string and an authentic email server domain, and a target service having a user identity data and comparing the user identity data to the email string, and if the user identity data and the email string match, then the target service accepts the unique user email address to send a service event communication to the hardware device.

A system for authentication having an authentication protocol to communicate with the hardware device, the authentication protocol having an encryption function having a hardware key and a software key, a private and a public key pair, the key pair generated from the hardware key and the software key, used to encrypt the communication between the server and the client, an identity authentication service to assign a user of the hardware device to an identity string, and creates a unique user email address based on the identity string and an authentic email server domain, and a target service having a user identity data and comparing the user identity data to the email string, and if the user identity data and the email string match, then the target service accepts the unique user email address to send a service event communication to the hardware device.

Email has become commonplace as a means to communicate among parties non-synchronously by exchanging email messages. Some communications, however, may be more effective in real-time or in near real-time. For instance, service providers may offer a chat feature to accommodate real-time or near real-time help or service communications with customers. However, in this case, the user is likely required to enter credentials and/or context information to transition into a different communication type with the service provider. The present systems and methods provide a continuous conversation experience for the user whereby a message recipient of one message type (e.g., email, text, etc.) may continue a conversation in a different message type (e.g., a chat session, instant message, etc.) without manually providing message context for communicating via the second message type.

Email has become commonplace as a means to communicate among parties non-synchronously by exchanging email messages. Some communications, however, may be more effective in real-time or in near real-time. For instance, service providers may offer a chat feature to accommodate real-time or near real-time help or service communications with customers. However, in this case, the user is likely required to enter credentials and/or context information to transition into a different communication type with the service provider. The present systems and methods provide a continuous conversation experience for the user whereby a message recipient of one message type (e.g., email, text, etc.) may continue a conversation in a different message type (e.g., a chat session, instant message, etc.) without manually providing message context for communicating via the second message type.

An electronic communications method for social media content scheduling using artificial intelligence includes generating social media content for posting to a social media application, receiving, from the artificial intelligence, an input for posting the social media content at a later time, and instructing the social media content to be posted at the later time.