According to an aspect of the present disclosure, an information processing apparatus transmitting a message to an information-sharing service managing messages on a thread format including a plurality of messages, the information processing apparatus comprising at least one memory that stores instructions, and at least one processor that executes the instructions to obtain, in a case where a user transmits a first message as a reply to the messages on the thread format, information on a plurality of threads for a first destination group of the first message from the information-sharing service, extract first threads for the destination group from the information on the plurality of threads, the user participating in the first threads, and display the first threads as a first destination of the first message.

There is provided a communication system for communicating messages between a group comprising a plurality of user accounts on a plurality of communication channels. At least some user accounts operate on a first communication channel and at least some of the other user accounts operate on at least a second communication channel different to the first communication channel. A plurality of integration modules are provided, associated with a unique communication channel. Data stores retain user account identification information and membership in groups are accessible by a central messaging module to send and receive messages. A method is also provided for performing the same.

There is provided a communication system for communicating messages between a group comprising a plurality of user accounts on a plurality of communication channels. At least some user accounts operate on a first communication channel and at least some of the other user accounts operate on at least a second communication channel different to the first communication channel. A plurality of integration modules are provided, associated with a unique communication channel. Data stores retain user account identification information and membership in groups are accessible by a central messaging module to send and receive messages. A method is also provided for performing the same.

Systems and methods are provided for transmitting events. The systems and methods include operations for: receiving data indicating a level of user engagement with a messaging application for a given user; determining that the level of user engagement is below a specified threshold; prioritizing a plurality of events, associated with the messaging application, for transmission to a client device of the given user in response to determining that the level of user engagement is below the specified threshold; and transmitting a first event of the plurality of events to the client device based on prioritizing the plurality of events.

Systems and methods are provided for transmitting events. The systems and methods include operations for: receiving data indicating a level of user engagement with a messaging application for a given user; determining that the level of user engagement is below a specified threshold; prioritizing a plurality of events, associated with the messaging application, for transmission to a client device of the given user in response to determining that the level of user engagement is below the specified threshold; and transmitting a first event of the plurality of events to the client device based on prioritizing the plurality of events.

A system may comprise a sending mobile phone that transmits SMS messages via a cellular network and packet switched messages via a PSMS and at least one server that supports the PSMS and maintains status information. The sending mobile phone may send a second message via a WLAN and via the PSMS, to a receiving mobile phone on a condition that an undelivered message threshold corresponding to the receiving mobile phone has not been exceeded.

A system may comprise a sending mobile phone that transmits SMS messages via a cellular network and packet switched messages via a PSMS and at least one server that supports the PSMS and maintains status information. The sending mobile phone may send a second message via a WLAN and via the PSMS, to a receiving mobile phone on a condition that an undelivered message threshold corresponding to the receiving mobile phone has not been exceeded.

A method is provided for operating a multi-channel messaging system. The method may provide automated conversation across multiple communication channels associated with a user by: selecting a first communication channel from the multiple communication channels, wherein the first communication channel is hosted by a first communication server; receiving, via an existing user interface of the first communication channel, a first user input via as part of a conversation with a chatbot, wherein the chatbot comprises a communication data structure comprising a plurality of communication paths; selecting a communication path based on the first user input; and generating a first feedback in response to the first user input according to the selected communication path.

A method, computer program product, and computing system for defining a library of functional modules; enabling a user to select a plurality of functional modules from the library of functional modules; and enabling the user to visually arrange the plurality of functional modules to form a conversational application.

A system and method for omnichannel text-based communication using adaptive instructions. The system is a cloud-based network containing a campaign database, an analytics database, an adaptive advertisement management, a short message service server with automated response capabilities, and user mobile and compute devices that transmit a vehicle description page associated with an advertisement campaign embedded with a communication initiator for display on a customer computing device. Taken together or in part, said system optimizes advertising campaigns across multiple platforms, provides strong analytics for all advertising types while allowing users to engage with advertising quickly and in a real-time automated fashion.