A system and method of forming proxy server pools is provided. The method comprises several steps, such as requesting a pool to execute the user's request and retrieving an initial group. The system checks the service history of an initial group, including whether any of the proxy servers in an initial group are exclusive to existing pools. The exclusive proxy servers in an initial group with eligible proxy servers are replaced when needed and new proxy server pools are formed. The system also records the service history of proxy servers and pools before and after the pools are created. The method can also involve predicting the pool health in relation with the thresholds foreseen and replacing the proxy servers below the threshold.

The disclosed technology provides a system and method for correlating events from a single application run in a cloud communications network using session identifiers uniquely identifying a communication session, and event identifiers uniquely identifying events in network elements of the cloud communication network. A data manager of the cloud communications network maps common fields and event-specific fields of network element event records to common fields and generic fields of a data warehouse based on the event type of the event to be recorded.

The disclosed technology provides a system and method for correlating events from a single application run in a cloud communications network using session identifiers uniquely identifying a communication session, and event identifiers uniquely identifying events in network elements of the cloud communication network. A data manager of the cloud communications network maps common fields and event-specific fields of network element event records to common fields and generic fields of a data warehouse based on the event type of the event to be recorded.

In some embodiments, a computer-implemented method comprises: receiving, at a proxy server, a plurality of active communications connection counts of a plurality of active communications connections that were active within a time period; determining a top count of active communications connections selected from the plurality of active communications connection counts; for each count of the top counts of active communications connections: determining a relative percentage of pre-connected communications connections, having a particular connection type and included in the count, to be pre-connected by the proxy server and available; determining whether the relative percentage of the pre-connected communications connections of the particular connection type is already pre-connected by the proxy server and is available; and if not, pre-connecting one or more particular communications connections of the particular connection type until the relative percentage of the pre-connected communications connections of the particular connection type is pre-connected and available.

In some embodiments, a computer-implemented method comprises: receiving, at a proxy server, a plurality of active communications connection counts of a plurality of active communications connections that were active within a time period; determining a top count of active communications connections selected from the plurality of active communications connection counts; for each count of the top counts of active communications connections: determining a relative percentage of pre-connected communications connections, having a particular connection type and included in the count, to be pre-connected by the proxy server and available; determining whether the relative percentage of the pre-connected communications connections of the particular connection type is already pre-connected by the proxy server and is available; and if not, pre-connecting one or more particular communications connections of the particular connection type until the relative percentage of the pre-connected communications connections of the particular connection type is pre-connected and available.

A method for communication session management by a session controller is described. Usage data associated with a video communication session is received for data stream handlers of a first network topology, which handle data streams of the video communication session at a first time. The first network topology includes a plurality of client devices and at least a first media server. A second network topology is determined based on the usage data to handle the data streams when a network parameter and/or an application parameter reaches a corresponding update threshold. Data stream handlers of the second network topology include at least a second media server. The data stream handlers of the second network topology are configured to handle the data streams at a second time, including instructing the first media server to offload at least some of the data streams to the second media server.

An example network device includes a primary node and a secondary node. The primary node includes one or more processors implemented in circuitry and configured to receive a message from a collector device requesting to subscribe to statistics of a metrics streaming session; initiate a telemetry session for sending the statistics to the collector device; replicate data of the telemetry session to the secondary node; and send the data of the telemetry session to the collector device. In this manner, in the event of the switchover, the secondary node may act as the primary node and resume the telemetry session. That is, the secondary node, acting as a primary node following the switchover, may receive statistics data from one or more sensors related to the metrics streaming session, and send telemetry session data, representative of the statistics data, to the collector device as part of the telemetry session.

An example network device includes a primary node and a secondary node. The primary node includes one or more processors implemented in circuitry and configured to receive a message from a collector device requesting to subscribe to statistics of a metrics streaming session; initiate a telemetry session for sending the statistics to the collector device; replicate data of the telemetry session to the secondary node; and send the data of the telemetry session to the collector device. In this manner, in the event of the switchover, the secondary node may act as the primary node and resume the telemetry session. That is, the secondary node, acting as a primary node following the switchover, may receive statistics data from one or more sensors related to the metrics streaming session, and send telemetry session data, representative of the statistics data, to the collector device as part of the telemetry session.

Aspects of the present disclosure involve systems and methods for a collaboration conferencing system to track a total number of concurrently utilized ports across any number of conferencing bridges of the network for a particular customer and one or more billing actions may occur based on this tracking. This may result in an alternate billing option for the customer's use of the system. Further, a telecommunications network administrator may provide access to the collaboration conferencing system based on a total number of concurrently utilized ports rather than on a per conference or per minute basis. With the information of the number of purchased ports by the customer, the administrator may more accurately predict an available capacity for the collaboration conferencing system needed to support all of the users of the system and the potential collaboration conferences.

Aspects of the present disclosure involve systems and methods for a collaboration conferencing system to track a total number of concurrently utilized ports across any number of conferencing bridges of the network for a particular customer and one or more billing actions may occur based on this tracking. This may result in an alternate billing option for the customer's use of the system. Further, a telecommunications network administrator may provide access to the collaboration conferencing system based on a total number of concurrently utilized ports rather than on a per conference or per minute basis. With the information of the number of purchased ports by the customer, the administrator may more accurately predict an available capacity for the collaboration conferencing system needed to support all of the users of the system and the potential collaboration conferences.