H04M1/24

System for electrically testing mobile devices at a consumer-operated kiosk, and associated devices and methods

A system for recycling a mobile device. A system configured in accordance with one embodiment of the present technology includes an electrical connector and testing electronics. The electrical connector is configured to be electrically connected to a mobile device, and the testing electronics are configured to produce an electrical measurement by measuring an electrical attribute associated with a hardware component of the mobile device over the electrical connector. The system is further configured to valuate, identify, and/or authenticate the mobile device based at least in part on the electrical measurement.

NOVEL AUTOMATED FUNCTIONAL TESTING SYSTEMS AND METHODS OF MAKING AND USING THE SAME
20210364567 · 2021-11-25 · ·

An automatic robot control system and methods relating thereto are described. These systems include components such as a touch screen panel (“TSP”) robot controller for controlling a TSP robot, a camera robot controller for controlling a camera robot and an audio robot controller for controlling an audio robot. The TSP robot operates inside a TSP testing subsystem, the camera robot operates inside a camera testing subsystem, and the audio robot operates inside an audio testing subsystem. Inside the audio testing subsystem, an audio signals measurement system, using a bi-directional coupling, controls the operation of the audio robot controller. In this control scheme, a test application controller is designed to control the different types of subsystem robots. Methods relating to TSP, camera, and audio robots, and their controllers, taken individually or in combination, for automatic testing of device functionalities are also described.

WIRELESS AUDIO TESTING
20220020370 · 2022-01-20 ·

A method includes outputting, by a computing device, to a remote computing device, test audio data; determining, by the computing device, whether audio data detected by an audio input device includes the test audio data; and responsive to determining that the test audio data was not detected by the audio input device, temporarily refraining, by the computing device, from outputting advisory audio data indicating the audio input device is ready to receive a spoken audio command.

Diagnosis of Mobile Devices Using Built-In Actuators and Sensors

According to an aspect, there is provided a method for self-diagnosing a mobile device comprising at least one or more actuators, one or more sensors and a display. The method comprises, first, feeding a pre-defined control signal to a first actuator of the mobile device and measuring, in response to the feeding, a first electric signal using a first sensor of the one or more sensors. Then, the first electric signal is compared to one or more reference signals associated with the first actuator and the pre-defined control signal. If the first electric signal fails to match the one or more reference signals according to one or more pre-defined criteria, a negative diagnosis is indicated to a user of the mobile device using one or more of a display of the mobile device and one or more actuators of the mobile device.

Diagnosis of Mobile Devices Using Built-In Actuators and Sensors

According to an aspect, there is provided a method for self-diagnosing a mobile device comprising at least one or more actuators, one or more sensors and a display. The method comprises, first, feeding a pre-defined control signal to a first actuator of the mobile device and measuring, in response to the feeding, a first electric signal using a first sensor of the one or more sensors. Then, the first electric signal is compared to one or more reference signals associated with the first actuator and the pre-defined control signal. If the first electric signal fails to match the one or more reference signals according to one or more pre-defined criteria, a negative diagnosis is indicated to a user of the mobile device using one or more of a display of the mobile device and one or more actuators of the mobile device.

System and method for monitoring telephony communications in real time

Exemplary embodiments of the present disclosure are directed towards a system for monitoring telephony communications in real time, comprising: first user communication devices and second user communication devices are connected to a first provider communication device and a second provider communication device. A telephony communication establishment module is installed in the first user communication devices and the second user communication devices, the telephony communication establishment module is configured to perform telephony operations and data connectivity to communicate to a telephony communication monitoring system, and a telephony server is configured to transmit telephony communications to the first user communication devices via a network based on the connection originating to the telephony server, the telephony server is configured to forward the telephony communication status to the first provider communication device, the first provider communication device is configured to provide the telephony communication status from the telephony server to the first user communication devices and the telephony communication monitoring system.

METHOD FOR TESTING CROSSTALK OF SCREEN

A method for testing crosstalk of a screen. The method includes when a main screen and a secondary screen simultaneously display pictures of different grayscales, determining a standard parameter value of crosstalk for each of the secondary screen and the main screen caused by the other; determining an actual parameter value of crosstalk for each of the secondary screen and the main screen caused by the other; calculating a degree of crosstalk for each of the secondary screen and the main screen caused by the other, according to the standard parameter value of crosstalk and actual parameter value of crosstalk for each of the secondary screen and the main screen caused by the other, respectively.

System and method for synthesizing automated test cases from natural interactions

A system for synthesizing real IVR scenarios, automatically reproducing test scenarios, and providing accurate reports on those scenarios. An IVR tester uses a telephony device (website, mobile app, VOIP, etc.) and an automated IVR test case generator to place test calls to an IVR system. The automated IVR test case generator intercepts and collects the phone call's audio stream, dual-tone multi-frequency signals, and available metadata (e.g., response times, post-speech silence timeout, etc.). Once the call is complete, the automated IVR test case generator pre-populates a webpage or other user-interface technology and a database with the audio stream, dual-tone multi-frequency signals, and available metadata from the test scenario phone call. The IVR tester may then save that test scenario and continue to the next scenario. The saved scenario may now be used automatically by the IVR test case generator for regression testing or duplicated and edited for use in other systems.

NOVEL AUTOMATED FUNCTIONAL TESTING SYSTEMS AND METHODS OF MAKING AND USING THE SAME
20230296481 · 2023-09-21 · ·

An automatic robot control system and methods relating thereto are described. These systems include components such as a touch screen panel (“TSP”) robot controller for controlling a TSP robot, a camera robot controller for controlling a camera robot and an audio robot controller for controlling an audio robot. The TSP robot operates inside a TSP testing subsystem, the camera robot operates inside a camera testing subsystem, and the audio robot operates inside an audio testing subsystem. Inside the audio testing subsystem, an audio signals measurement system, using a bi-directional coupling, controls the operation of the audio robot controller. In this control scheme, a test application controller is designed to control the different types of subsystem robots. Methods relating to TSP, camera, and audio robots, and their controllers, taken individually or in combination, for automatic testing of device functionalities are also described.

Voice communication system and redundancy method for call control server
11777999 · 2023-10-03 · ·

Provided is a server system robust against a communication path failure. A first server system 2-1 and a second server system 2-2 are respectively installed on a first network 3-1 and a second network 3-2 provided by common carriers different from each other. The first and second server systems are connected to each other by a dedicated line 6. Even when a failure occurs in the first network, communication through the second network can be maintained, and even when a failure occurs in the second network, communication through the first network can be maintained. Further, when a failure occurs in the dedicated line, operations can be performed within each of the first and second networks in a degeneracy mode.