A portable voice unit communications via a communication device is provided. A controller of the communication device establishes, using a transceiver, a wireless connection with a portable voice unit. The controller receives, via an input device, a selection of a given audio accessory from a plurality of audio accessories, the communication device acting as a communication hub between the portable voice unit and the plurality of audio accessories. The controller provides, between the portable voice unit and the wireless connection, a voice call. The controller connects, to the given audio accessory, the voice call.

A file processing method includes obtaining a first operation from a user, displaying a first file on a first screen of a first application, obtaining a second operation from the user on the first screen, displaying, in response to the second operation, the first file on a recycle bin screen of the first application, deleting, by the mobile terminal, a first data table, where the first file is invisible to the user on the recycle bin screen of the first application due to deletion of the first data table, obtaining a third operation from the user, and generating, in response to the third operation, a second data table, where the first file is visible to the user on the recycle bin screen of the first application due to existence of the second data table.

A call captioning system for captioning a hearing user's (HU's) voice signal during an ongoing call with an assisted user (AU) includes: an AU communication device with a display screen and a caption service activation feature, and a first processor programmed to, during an ongoing call, receive the HU's voice signal. Prior to activating the caption service via the activation feature, the processor uses an automated speech recognition (ASR) engine to generate HU voice signal captions, detect errors in the HU voice signal captions, use the errors to train the ASR software to the HU's voice signal to increase accuracy of the HU captions generated by the ASR engine; and store the trained ASR engine for subsequent use. Upon activating the caption service during the ongoing call, the processor uses the trained ASR engine to generate HU voice signal captions and present them to the AU via the display screen.

A method and apparatus that filters audio data received from a speaking person that includes a specific filter for that speaker. The audio characteristics of the speaker's voice may be collected and the specific filter may be formed to reduce noise while also enhancing voice quality. For instance, if a speaker's voice does not contain specific frequencies, then a filter may cancel the noise at such frequencies to ease noise cancellation and reduce processing sound spectrum for cleaning that is not needed. Additionally, the strength frequencies of a speaker's voice may be identified from the collected audio characteristics and those spectrums can be filtered with finer granularity to provide a speaker specific filter that enhances the voice quality of the speaker's voice data that is transmitted or output by a communication device. The audio data may also be output based upon a user's predefined hearing spectrum.

A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

The methods and systems described herein improve upon existing deep linking concepts, by creating links directed to a feature registry which may then serve the user's need of selecting and accessing a given feature. For example, the system may receive, at a server, a feature registry request from a feature registry application on a local device, wherein the feature registry request is generated by the local device in response to a user selection of hyperlinked content associated with the feature registry application. In response to receiving the feature registry request, the system may determine, at the server, whether a feature is available on a feature registry.

A system and method for use with an assisted user's communication device that includes a display. The method includes providing a user communication device including a processor that is programmed to perform the step of, upon disconnection of an emergency call to a hearing user in which a captioning service has provided text transcription of voice messages from the hearing user, maintaining a link to the captioning service for a predetermined period of time. The processor also is programmed to perform the step of recognizing the call as an emergency call upon placement of the call, and the captioning service is automatically initiated upon the processor performing that recognition.

A method and system for assessing captioning quality of a call assistant (CA) that transcribes a hearing user's (HU's) voice signal during a call with an assisted user (AU) into caption text, the method comprising the steps of receiving an HU voice signal at a relay, providing the HU voice signal to a first CA to transcribe into first caption text, providing the first caption text to a second CA for correction, the text corrected by the second CA being a true text caption and comparing the first caption text to the true text caption to identify a quality factor associated with the first caption text.

A method and system are provided for opportunistically initiating a multimedia call between two or more devices such as smart speakers at a time when users of the respective smart speakers are available to participate in a call. A server system receives an instruction from a first smart speaker associated with a first user to establish a real-time communication session with a second smart speaker. In response to that instruction, the server system monitors availability of both the first user and the second user at their respective smart speakers. On determining that both the first user and the second user are available at the same time, the server system initiates the real-time communication session between the first smart speaker and the second smart speaker.

Output devices (or output controllers connectable to an output device) that is wirelessly discoverable by an information apparatus are herein disclosed and enabled. An output device may be an audio output device, a printer, a television, a projector, or a display device. The output device may include one or more chips or chipsets that are compatible with Bluetooth or IEEE 802.11 standards. The output device is operable to: wirelessly announce its availability for the information apparatus to wirelessly discover the output device when the information apparatus is within a limited physical distance to the output device; wirelessly transmit one or more device attributes related to the output device from the output device to the information apparatus that has wirelessly discovered the output device; and wirelessly receive, from the information apparatus, output data that is in accordance, at least in part, with the one or more device attributes.