In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

An assisted user's (AU's) captioning device for assisting an AU during a call with a hearing user (HU) wherein the hearing user uses a HU's communication device, the captioning device comprising a display screen and a processor linked to the display screen, the processor programmed to perform the steps of upon receiving a call, automatically determining if the call is from one of a first set of HUs, upon determining that the call is from one of the first set of HUs, automatically initiating captioning and presenting captions of an HU voice signal during at least a portion of the call, and upon determining that the call is not from one of the first set of HUs, starting the call without captioning and providing an option to the AU to initiate captioning during the call.

A system is provided that includes a first network interface for a first network type and a second network interface for a second network type that is different from the first network type. The system also includes at least one processor configured to cause the system to perform operations. The operations may include obtaining, from the first network interface, audio from a communication session with a remote device established over the first network and obtaining an indication of a communication device available to participate in the communication session and direct audio obtained from the communication session to a remote transcription system. The operations may also include directing the audio to the second network interface for transmission to the communication device, obtaining transcript data from the remote transcription system based on the audio, and directing the transcript data to the second network interface for transmission to the communication device.

In some implementations, a mobile computing device may participate in the calibration of an output signal of a media device. This calibration process includes storing device-specific calibration data which is related to properties of a light sensor of the mobile device. The mobile device then detects of properties of light emitted by the display device during a presentation to obtain sensor values related to light emitted by the display device during the presentation. The calibration process may also ensure that the mobile device is proximate to the display device prior to obtaining the sensor values. The collected sensor values are adjusted using device-specific calibration data stored to the mobile device to normalize the sensor values relative to a baseline. These normalized sensor values are sent to the media device for use in adjusting the output signal based on the normalized sensor values.

Disclosed are a telephone-number-based information loading method and device, wherein the method comprises steps of: detecting a telephone number in current display contents on a terminal side; determining whether the telephone number carries a feature identifier; and if yes, then generating a dial option control that is based on the telephone number in the current display contents, and/or invoking entry information of a webpage type service previously associated with the telephone number. According to the present invention, it is possible to conserve bandwidth resources, while preventing the occurrence of a situation in which a user mistakenly enters a dangerous website because of a search error, resulting in a security threat or other losses.

A call processing method and device are provided. In the call processing method, voice guidance in a call is converted into visual data; and the visual data is displayed as a visual menu to present content of the voice guidance.

A call processing method and device are provided. In the call processing method, voice guidance in a call is converted into visual data; and the visual data is displayed as a visual menu to present content of the voice guidance.

A device may receive, from an interactive voice response (IVR) device, a first request for a code. The first request may be based on the IVR device having received a call from a user device. The device may determine user device information, associated with the user device, based on the first request. The device may determine the code based on at least one of the first request or the user device information. The device may send, to the IVR device, the code to enable the IVR device to configure a call tree based on the code. The device may receive, from the IVR device, a second request for an experience. The experience may be based on the code. The device may send, to the user device, a message to cause the user device to provide the experience.

A unitary handheld portable module includes a keypad for entering data and a display for displaying data. A base module is configured to be coupled with and communicate through a telephone line and includes a keypad for dialing a telephone number and a display for displaying information. The portable and base modules are configured to have a mounted configuration in which the portable module is removably mounted on the base module and covers the base module's display, and the modules communicate with each other for the portable module's display to display information relating to operation of the base module.

Various examples are provided for emergency services access devices. In one embodiment, a telecommunication device includes one or more buttons that, when activated, cause the telecommunications device to communicate a corresponding emergency communication to one or more emergency services. The device can be configured to contact emergency services at the push of a button to indicate the type and location of the emergency. The severity of the emergency can also be indicated. The device can be used in a larger connected device topology that would enable more advanced functionality.