While in a full-duplex live audio communication session with an external device, an electronic device receives control signal data from the external device. In response, the electronic device issues a perceptual notification. After a first predetermined time period since receiving the control signal data, the electronic device receives audio data from the external device. After a second predetermined time period since issuing the perceptual notification, the electronic device outputs the audio data from the speaker.

A method carried out by a computer in an electronic device with a touch-sensitive display, wherein the electronic device is configured for providing a telephone connection to a second electronic device, includes the steps: provide a telephone connection to the second electronic device; display an end call icon on the touch-sensitive display while providing the telephone connection to the second electronic device, wherein in case the telephone connection is terminated by the second electronic device: within a determined time range after termination of the telephone connection, a detection of the touch-sensitive display being touched in a display area in which the end call icon was displayed during the telephone connection does not initiate a new telephone call.

One example method of operation may include identifying a call originated from a caller entity destined for a called entity at a call content server, identifying a called number associated with the called entity and a caller number associated with the caller entity, comparing a telephone number prefix associated with the called number with a number of enhanced call content data elements to identify a match, selecting one or more of the enhanced call content data elements to pair with the called number based on the match, and forwarding the selected enhanced call content data elements to the called entity.

One example method of operation may include identifying a call originated from a caller entity destined for a called entity at a call content server, identifying a called number associated with the called entity and a caller number associated with the caller entity, comparing a telephone number prefix associated with the called number with a number of enhanced call content data elements to identify a match, selecting one or more of the enhanced call content data elements to pair with the called number based on the match, and forwarding the selected enhanced call content data elements to the called entity.

The present invention provides a call processing method and a device. The call processing method includes: receiving, by a customized alerting tone server, a call request sent by a calling terminal, and forwarding the call request to a called terminal; receiving a called terminal ringing message, and playing a customized alerting tone audio stream and a customized alerting tone video stream to the calling terminal; receiving a called terminal message indicating that a called user answers a call, and performing call media resource negotiation and customized alerting tone video resource negotiation with the calling terminal; and stopping playing the customized alerting tone audio stream to the calling terminal, and playing the customized alerting tone video stream to the calling terminal. The customized alerting tone continuous playing solution of the present invention enriches user experience and improves network usage.

Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.

Methods and systems described in this disclosure allow customers to quickly be authenticated. In some embodiments, a device and a user verifier are associated with a user profile. When a call is received from the device, the user may be requested to input the user verifier. After verifying that the device is unique to the user and that the user verifier matches the user verifier associated with the user profile, the user may be authenticated to the call or activity.

Disclosed are example methods, systems, and devices for allowing caller computing devices to authenticate calls via a service provider computing system. Users may opt to have entities register to contact the user with a positive ID, icon, or other notification on the user's computing device transmitted by the service provider computing system. A caller computing device may use a unique security token of the user to activate the notification on the user's device. The user device may be used to exert control over the security token via a service provider client application running on the user device. The caller computing device may initiate authentication via an API call to the service provider computing system. The caller computing device is able to have items (text, images, documents, etc.) delivered to the user computing device if authenticated.

An incoming communication processing system and method is disclosed for providing communication and data services to residents of a controlled facility. Specifically, the incoming communication processing system allows outside parties to initiate communications to residents of a controlled facility. The incoming communication processing system may work in conjunction with or separately from an outgoing communication processing system. Many restrictions and safeguards may be implemented within the incoming communication system in order to prevent improper use.

A system and corresponding method is provided to receiving a phone number for a mobile device as part of a process of associating the phone number with a communication profile. A communication system commands a device connected to the communication system and to a mobile device to cause the mobile device to call a verification phone number assigned to the communication system. The communication system receives the phone number of the mobile device via the verification phone number. The communication system also retrieves phonebook data from the mobile device for storage and subsequent use. Receiving phone number, the phonebook data can be performed with minimal efforts on part of the user beyond connecting the mobile device to the device.