Disclosed is a method of and apparatus for displaying call information in a mobile communication terminal and a mobile communication terminal adapted to display call information. The method includes the steps of checking the call information when a call occurs, updating and storing the call information according to a status of the call, and displaying the updated call information.

Disclosed is a method of and apparatus for displaying call information in a mobile communication terminal and a mobile communication terminal adapted to display call information. The method includes the steps of checking the call information when a call occurs, updating and storing the call information according to a status of the call, and displaying the updated call information.

Methods and systems described herein are directed to verifying a caller's identity and/or authorizing a caller's access to an account using a third party designated agent. A caller verification system can register an agent in association with an account holder's user account with an organization. When a caller attempts to access the account holder's user account during a phone call with a representative from the organization, the caller verification system can automatically request that the agent verify the caller's identity. In some implementations, the caller verification system can bridge or conference in the agent to the phone call to allow the agent to verify the caller's identity and indicate to the representative that the caller's identity matches that of the account holder. The caller verification system can also receive verification messages from the agent via text message, email, HTTP request, or other digital means.

Methods and systems described herein are directed to verifying a caller's identity and/or authorizing a caller's access to an account using a third party designated agent. A caller verification system can register an agent in association with an account holder's user account with an organization. When a caller attempts to access the account holder's user account during a phone call with a representative from the organization, the caller verification system can automatically request that the agent verify the caller's identity. In some implementations, the caller verification system can bridge or conference in the agent to the phone call to allow the agent to verify the caller's identity and indicate to the representative that the caller's identity matches that of the account holder. The caller verification system can also receive verification messages from the agent via text message, email, HTTP request, or other digital means.

An apparatus provides a method for analyzing a situation of a called terminal based on a sound source provided by a telecommunication service provider. The method includes storing feature informations of situation guidance sound sources provided by telecommunication service providers according to the situation of the called terminal; after a call connection request to a called terminal, receiving a sound source provided by a telecommunication service provider according to a situation of the called terminal; extracting at least one analysis duration of the received sound source with reference to a beep/tone of the received sound source, corresponding to feature informations of at least one candidate sound source among the situation guidance sound sources; and determining a situation of the called terminal based on a matching degree of the received sound source and the candidate sound source relating to a corresponding analysis duration, for respective analysis durations.

A behavior prediction algorithm predicts a call by monitoring user inputs to detect an action by the user suggesting the user may be about to instigate the call, and identifying a candidate callee for the call. A network address associated with the callee is also retrieved from a data store. In response to the behavior detection algorithm predicting the call, a connection establishment message is transmitted to the network address via a network, so as to establish over the network a signalling connection for transmitting messages to a device available to the callee. After the connection establishment message has been transmitted, an explicit instruction is received from the user to instigate the call to the callee. In response to receiving the explicit instruction, a call invite is transmitted to the device via the signalling connection, thereby causing the device to output an incoming call notification.

A behavior prediction algorithm predicts a call by monitoring user inputs to detect an action by the user suggesting the user may be about to instigate the call, and identifying a candidate callee for the call. A network address associated with the callee is also retrieved from a data store. In response to the behavior detection algorithm predicting the call, a connection establishment message is transmitted to the network address via a network, so as to establish over the network a signalling connection for transmitting messages to a device available to the callee. After the connection establishment message has been transmitted, an explicit instruction is received from the user to instigate the call to the callee. In response to receiving the explicit instruction, a call invite is transmitted to the device via the signalling connection, thereby causing the device to output an incoming call notification.

The present disclosure provides a phone call processing method and a phone call processing apparatus. The phone call processing method includes: acquiring a movement track of a target; determining a message instruction corresponding to the movement track of the target; and sending the message instruction and hanging up a phone call.

The present disclosure provides a phone call processing method and a phone call processing apparatus. The phone call processing method includes: acquiring a movement track of a target; determining a message instruction corresponding to the movement track of the target; and sending the message instruction and hanging up a phone call.

The invention provides an interrogator for obtaining information associated with a caller identification, such as a telephone number, transmitted within an incoming telephone call including: a receiving device configured to receive the incoming telephone call and to extract the caller identification from the incoming telephone call; an interrogating device configured to receive the extracted caller identification from the receiving device and to interrogate information associated with the caller identification from an external data base, which is configured to operate independently from the user voice communication device for which the incoming telephone call is intended for; and a forwarding device configured to receive and to forward the interrogated information.