Patent classifications
H04M1/64
AUTOMATED COMMUNICATIONS RESPONSE SYSTEM
In one embodiment, a system provides for end-user control over the automatic recognition of communication situations by detection of unique telecommunication event characteristics and the consequential responses to those situations by invocation of related programmatic responses. The system allows an end user to specify various patterns of telecommunication event characteristics that describe various situational aspects of incoming communications, such as the timing and originator of voice calls, the content of, timing of, and author of chat messages, etc., as well as appropriate sets of programmatic response actions to be performed in response to those communications, such as initiating conference calls, sending chat messages, routing calls to other users, etc. The system monitors incoming communications, matches characteristic patterns to recognize the situations, and then invokes the matching response actions, thereby automating many functions of the communication system that previously would have had to be performed manually.
AUTOMATED COMMUNICATIONS RESPONSE SYSTEM
In one embodiment, a system provides for end-user control over the automatic recognition of communication situations by detection of unique telecommunication event characteristics and the consequential responses to those situations by invocation of related programmatic responses. The system allows an end user to specify various patterns of telecommunication event characteristics that describe various situational aspects of incoming communications, such as the timing and originator of voice calls, the content of, timing of, and author of chat messages, etc., as well as appropriate sets of programmatic response actions to be performed in response to those communications, such as initiating conference calls, sending chat messages, routing calls to other users, etc. The system monitors incoming communications, matches characteristic patterns to recognize the situations, and then invokes the matching response actions, thereby automating many functions of the communication system that previously would have had to be performed manually.
INFORMATION PROCESSING TERMINAL AND AUTOMATIC RESPONSE METHOD
The information processing terminal that performs automatic response, comprises: a database configured to store personal information of a user of the information processing terminal; a receiver configured to receive an access and a message from an access partner; an automatic response unit configured to, after receiving the access, perform a request to the access partner to transmit the message when an operation in response to the access is not input in the information processing terminal, and create a response to the message which has been received in response to the request; and a transmitter configured to transmit the response to the access partner, wherein the automatic response unit includes: an intention recognition unit configured to recognize an intension of the message; and a response creation unit configured to create a response to the message by referring to the intension of the message and the personal information.
Notification bot for topics of interest on voice communication devices
A method and system are provided. The method includes automatically monitoring one or more voice communication sessions occurring on multiple communication devices to transcribe into text, by a processor-based voice-to-text transcriber, voices uttered by two or more respective participants other than a user in each of the voice communications sessions. The method further includes comparing, for each of the voice communication sessions, the topic of interest to conversation features derived from the text to detect a match there between. The method also includes providing the user with a summary of each of the voice communication sessions for which the match has been detected by said comparing step, the summary being based on the text. The method additionally includes automatically connecting the user to at least one of the voice communication sessions for which the summary thereof has been provided to the user.
Mobile terminal with call function or texting function, or a function as a game terminal, and game program and game method executed by mobile terminal
The present invention provides a mobile terminal with a call function or a texting function. The present invention controls the use of a mobile terminal by a manual operation because of an incoming call during movement. Location information indicating movement of a mobile terminal with a call or a message data exchange function is received by a GPS receiver, the distance and the movement speed are determined by using the measurement information of the two locations at every predetermined time, and whether or not the mobile terminal is moving in accordance with the movement speed is determined by a movement determination unit. When it is determined by the movement determination unit that the mobile terminal is moving, the display of incoming call information indicating an incoming call is set to non-displayed on the display unit, and at the same time, a notification sound from a speaker, etc. is invalid.
Providing audio announcement to called parties
The present disclosure describes a system, method, and computer-readable medium for providing audio announcement of communications to a called party in a communication network. The method includes receiving communication from a calling party and performing a lookup of information relating to the calling party in a database via an Internet Protocol connection based on an identifier of at least one of the calling party and the called party. The information comprises one or more audio files. The method then provides the audio announcement to a called party based on the audio files.
System, device, and method of performing data analytics for advising a sales representative during a voice call
A system is provided for interpreting real-time voice communications and generating action plan queues to assist a sales representative during a call. The system includes an analytics module configured to identify voice call data between the sales representative and the other party and select voice impressions in the call for analysis. The analytics module further receives the voice impressions and interpret the impressions, associates at least one attribute and at least one value with each voice impression, and creates a conversation profile based on the at least one attribute and the at least one value associated with the voice impressions. The analytics module further determines action plan queues according to the conversation profile and render the action plan queues to the sales representative during the call.
CAPACITIVE SENSING DOOR / WINDOW DISPLACEMENT DETECTOR
Example implementations include a method, apparatus, and computer-readable medium comprising measuring a capacitance value between two measurement points in a capacitive sensing sensor of a door/window displacement detector, wherein the capacitance value between the two measurement points changes based on a proximity of the two measurement points to a door/window; and determining an open/close status of the door/window based on the capacitance value.
SECURITY / AUTOMATION SYSTEM CONTROL PANEL GRAPHICAL USER INTERFACE
Example implementations include a method, apparatus, and computer-readable medium comprising capturing visual or audio data using at least one camera or microphone in a control panel; performing, by a processor of the control panel, at least one of a voice recognition or a facial recognition, based on the visual or audio data captured by the at least one camera or microphone in the control panel; recognizing an individual according to at least one of the voice recognition or the facial recognition; and presenting, on a display of the control panel, a graphical user interface that includes features associated with the individual.
ALARM EVENT IMAGING BY A SECURITY / AUTOMATION SYSTEM CONTROL PANEL
Example implementations include a method, apparatus, and computer-readable medium comprising determining, by a processor of a control panel, that a security event has happened; and capturing still images or videos by a camera in the control panel subsequent to determining that the security event has happened. In some implementations, the camera is a forward-facing camera. In some implementations, determining that the security event has happened comprises detecting a motion using the camera in the control panel. In some implementations, determining that the security event has happened comprises receiving a signal indicative of activation of a door switch of a door located next to the control panel. In some implementations, the security event is associated with one or more Bluetooth devices being in range, and determining that the security event has happened comprises using a Bluetooth radio in the control panel to detect the Bluetooth devices.