Methods, systems, and products provide remote notification of calls. When a call is received, a contact list is consulted for a contact. An electronic message is sent to an address of the contact. The electronic message notifies the contact of the call.

Methods, systems, and products provide remote notification of calls. When a call is received, a contact list is consulted for a contact. An electronic message is sent to an address of the contact. The electronic message notifies the contact of the call.

A device and method of sound interference avoidance is provided. The device includes: a speaker; an electronic component; a memory storing data defining a plurality of different sounds associated with a given action at the electronic component; a communication interface; and, a controller configured to: communicate, using the communication interface, with one or more of a server and other devices to determine sounds currently in use by the other devices; select one sound, of the plurality of different sounds, to indicate the given action based on the sounds in use by the other devices; and, when the given action is detected at the electronic component, control the speaker to play the one sound that has been selected.

A computer-implemented method for managing calls in a collaboration environment is provided. The method includes receiving, by a processor, a call into a collaboration session of the collaboration environment. The method also includes identifying, by the processor, a user from a plurality of users associated with the collaboration session, based on at least one of contextual information regarding the call and information regarding the plurality of users. The method further includes providing, by the processor, an interface on a device associated with the identified user, wherein the interface enables the identified user to instruct the device to handle the call within the collaboration session.

A computer-implemented method for managing calls in a collaboration environment is provided. The method includes receiving, by a processor, a call into a collaboration session of the collaboration environment. The method also includes identifying, by the processor, a user from a plurality of users associated with the collaboration session, based on at least one of contextual information regarding the call and information regarding the plurality of users. The method further includes providing, by the processor, an interface on a device associated with the identified user, wherein the interface enables the identified user to instruct the device to handle the call within the collaboration session.

Method and system for processing a telephone call comprising initiating a telephone call. Taking a first action if the telephone call is answered before a call alert is initiated. Taking a second action if the telephone call is answered after the call alert is initiated. Furthermore, a first action may be taken if the telephone call is answered before a call alert is initiated or if the telephone call is answered within a time period following the call alert being initiated. The second action may be taken if the telephone call is answered after expiry of the time period following the call alert being initiated.

Method and system for processing a telephone call comprising initiating a telephone call. Taking a first action if the telephone call is answered before a call alert is initiated. Taking a second action if the telephone call is answered after the call alert is initiated. Furthermore, a first action may be taken if the telephone call is answered before a call alert is initiated or if the telephone call is answered within a time period following the call alert being initiated. The second action may be taken if the telephone call is answered after expiry of the time period following the call alert being initiated.

A method and a callback notification system (CNS) are provided for sending a missed call ring alert (MCRA) from a source number to a destination number. The CNS receives communication information from a calling party device (CGPD) or a network thereof, when an unsuccessful communication attempt is made by the CGPD to contact a called party device (CDPD), and places a call to the destination number with an identification of an originator of the call as the source number using the communication information. The CNS identifies a ring of the CDPD when the call successfully reaches the destination number and terminates the call before chargeable completion of the call, thereby sending an MCRA from the source number of the CGPD to the destination number of the CDPD. The CNS sends one or more alternative callback notifications to the destination number, concurrently with the MCRA or if the MCRA is unsuccessful.

Systems and methods are disclosed for monitoring communications between inmates at controlled facilities. In an embodiment request is first received to initiate a call involving an inmate at a controlled facility. The identity of the inmate may then be authenticated, and the call may be connected to an outside third party upon successful authentication. A tone encoded with source information of the call may be generated and intermittently transmitted while the call is active. The inmate's received call data may then be monitored to detect a second tone. Source information encoded within the second tone may be extracted and compared with call data stored in a call database to determine whether the extracted source information corresponds to a second inmate at a controlled facility. Finally, an alert may be sent to relevant parties when it is determined that the extracted source information corresponds to the second inmate.

Methods, systems, and devices for wireless communication are described. Mobile devices, such as a user equipment (UE), may be able to communicate over a number of different networks, such as a WWAN and a WLAN. Similarly, the UE may be able to perform calls using a number of different networks. At times, completing a call using a WWAN may be preferable to using a WLAN, and at other times completing a call using a WLAN may be preferable to using a WWAN. As such, a UE may receive a plurality of calls, may determine that the calls originate from a same user, may determine which network to select for completing the call, and may complete the call using the selected network. Similarly, a UE may share a vocoder and/or other call components between WWAN components and WLAN components to enable simultaneous initiation of calls on different networks.