A voice communication method, a voice communication apparatus, and a voice communication system are disclosed. The method includes: at a transmitting side, obtaining voice information; determining whether the voice information is uttered by a preset user, and transmitting the voice information to a peer device if it is determined that the voice information is uttered by the preset user, and prohibiting the transmission of the voice information otherwise; and at a receiving side, receiving voice information transmitted from a peer device; collecting a first environmental information, and determining whether the first environmental information meets a voice output condition; outputting the voice information if it is determined that the first environmental information meets the voice output condition, and prohibiting the output of the voice information otherwise.

The present disclosure provides a method and system for managing mission critical push-to-talk (MCPTT) communication. The method includes receiving, by a floor control server, a first floor request message, from a primary floor participant, while a floor is given to a secondary floor participant and a first media transmission is performed by the secondary floor participant; in response to receiving the first floor request message, transmitting, by the floor control server, to the secondary floor participant, a first floor revoke message for stopping the first media transmission of the secondary floor participant, and transmitting, by the floor control server, a first floor grant message to the primary floor participant; and transmitting, by the floor control server, a first floor taken message to the secondary floor participant, wherein the first floor taken message includes information of the primary floor participant given the floor.

The present disclosure provides a method and system for managing mission critical push-to-talk (MCPTT) communication. The method includes receiving, by a floor control server, a first floor request message, from a primary floor participant, while a floor is granted to a secondary floor participant and a first media transmission is performed by the secondary floor participant; in response to receiving the first floor request message, transmitting, by the floor control server, to the secondary floor participant, a first floor revoke message for stopping the first media transmission of the secondary floor participant, and transmitting, by the floor control server, a first floor grant message to the primary floor participant; and transmitting, by the floor control server, a first floor taken message to the secondary floor participant, wherein the first floor taken message includes information of the primary floor participant granted the floor.

An example method includes providing third party access to listen to a call and the ability to inject audio into an isolated audio portion of the call by using a switch controller within a mobile virtual network operator (MVNO) platform. The switch controller can to separate a call into multiple audio portions. The example method can further include collecting and warehousing call metadata and providing access to isolated audio portions via an external database, web object, API, etc.

An example method includes providing third party access to listen to a call and the ability to inject audio into an isolated audio portion of the call by using a switch controller within a mobile virtual network operator (MVNO) platform. The switch controller can to separate a call into multiple audio portions. The example method can further include collecting and warehousing call metadata and providing access to isolated audio portions via an external database, web object, API, etc.

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for collecting call data, feeding call data to applications, and providing advanced call features.

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for collecting call data, feeding call data to applications, and providing advanced call features.

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for collecting call data, feeding call data to applications, and providing advanced call features.

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for collecting call data, feeding call data to applications, and providing advanced call features.

Agencies issue recording devices to personnel for administrating and monitoring controlled calls during the course of their duties. To provide flexible capabilities to agencies, a virtual number is provisioned and configured to enable an operator to administrate controlled calls without dedicated recording devices. Using the virtual number, the operator may setup a controlled call between a victim and a baddie. The victim is contacted via the virtual number by the operator and optionally informed about the controlled call process. In turn, the baddie is contacted using number information of the victim's phone and connected with the victim. Call audio between the victim and baddie is transmitted to the operator. When necessary, the operator may terminate the call remotely from the telephonic device the operator used to setup the call.