The present disclosure relates to systems and methods for matching electronic activities with record objects based on entity relationships. The method can include accessing a plurality of electronic activities, identifying an electronic activity, identifying a first participant associated with a first entity and a second participant associated with a second entity, determining whether a record object identifier is included in the electronic activity, identifying a first record object of the system of record that includes an instance of the record object identifier, and storing an association between the electronic activity and the first record object. The method can include determining a second record object corresponding to the second entity, identifying, using a matching policy, a third record object linked to the second record object and identifying a third entity, and storing, by the one or more processors, an association between the electronic activity and the third record object.

Aspects of the subject disclosure may include, for example, a processing system including a processor with a memory that stores executable instructions that, when executed by the processing system, facilitate performance of operations, the operations including: receiving an identity bridge file comprising records from a service provider, wherein each record includes one or more encrypted service identifiers for a customer, a customer location code of the customer, and an address location code of the customer; determining whether a tokenized identifier exists in a cross-reference table; responsive to a determination that the tokenized identifier does not exist in the cross-reference table: a) generating a new tokenized identifier; and b) adding a record to the cross-reference table comprising the new tokenized identifier, the customer location code, the address location code, and the one or more encrypted service identifiers; securing a usage record of a data usage log, wherein the usage record includes a unique usage identifier, wherein the securing comprises replacing the unique usage identifier with a matching tokenized identifier from the cross-reference table, resulting in secured usage records; and providing the secured usage records to data engineering. Other embodiments are disclosed.

Aspects of the subject disclosure may include, for example, automatically detecting a service issue of a telecommunication system that may impact a customer of a telecommunication service provider of the telecommunication system, predicting, by the processing system, a future customer care interaction by the customer as a result of the service issue, initiating a resolution action of the telecommunication system for the service issue before the customer contacts a customer care agent of the telecommunication service provider, wherein the initiating is responsive to the predicting the future customer care interaction and modifying a component of the telecommunication system to improve efficiency of operation of the telecommunication system by reducing a number of customer care contacts by customers of the telecommunication service provider. Other embodiments are disclosed.

Computer-implemented method for online charging telecommunication services in real time, comprising: (i) running a money-to-time algorithm, computing a time balance based on charging parameters and a wallet balance; (ii) if greater than zero, creating a charging data record, CDR, and writing a start timestamp therein, setting a terminate session timer based on the time balance, and confirming the communication session; (iii) if not greater than zero, or upon expiration of the terminate session timer, instructing to terminate the communication session, wherein upon expiration of the terminate session timer an end timestamp is written in the CDR. Online charging system, OCS, implementing the method.

A user equipment (UE) a packet core system and method for common charging of network connectivity and cloud resource utilization for the UE. Upon receipt of a service request from the UE the packet core system sends a service definition of common network connectivity and cloud service classes. The UE sends a request for a network connectivity and cloud resource service with a common network connectivity and cloud service classes. The common class is translated into a first network connectivity class and a second cloud service class. A request for a cloud service comprising the second cloud service class is sent to a cloud node, and charging event is received from the cloud node. The charging event is merged with a charging event of network connectivity according to the first network connectivity class. A merged charging event, according to the requested common network connectivity and cloud service class, is achieved.

This application provides a multi-account cloud service usage package sharing method and apparatus, and a related device. The method includes: receiving a sharing policy of a first usage package of a first account and a sharing policy of a second usage package of a second account; generating a sharing execution plan according to the sharing policy of the first usage package and the sharing policy of the second usage package; sorting a use record of a usage package of the first account and a use record of a usage package of the second account according to the sharing execution plan, to generate a to-be-deducted queue; and deducting the first usage package and the second usage package according to the to-be-deducted queue.

There are provided measures for coordinated session charging in roaming scenarios. Such measures (of a first session management entity of a first mobile network in a roaming charging related scenario between said first mobile network and a second mobile network) exemplarily comprise transmitting a session creation request message to a second session management entity of said second mobile network, said session creation request message including information indicative of a first configuration utilized for mobile network related charging, and receiving a session creation response message from said second session management entity of said second mobile network, said session creation response message including information indicative of a second configuration utilized for mobile network related charging.

The present disclosure relates to systems and methods for filtering electronic activities. Exemplary implementations may include ingesting a first electronic activity; identifying an associated entity; and selecting a first filtering model based on the entity, the first filtering model trained to indicate whether to restrict further processing of ingested electronic activities. The method may further include generating a plurality of structured data tags for the first electronic activity; applying the selected first filtering model to the plurality of structured data tags for the first electronic activity to determine whether the first electronic activity satisfies a first restriction condition; and responsive to the first electronic activity satisfying the first restriction condition, restricting the first electronic activity from further processing; or responsive to the first electronic activity not satisfying the first restriction condition, further processing, by the one or more processors, the first electronic activity.

A new charging solution is proposed for D2D direct communication based on 5GS, which allows the network to charge UE's usage accurately and flexibly.

The disclosed system provides a facility for split billing for a single user on multiple billing systems. The disclosed system activates the user on each respective billing system using a unique pairing, such as an international mobile subscriber identity that identifies the user, and a mobile station international subscriber directory number that identifies a particular user device. As device data is routed through a telecommunication network via each access point name (APN), the network generates call detail records (CDRs), which include an indication of the APN used. The CDRs are routed to a mediation platform that uses the received APN information to route each CDR to the appropriate target billing system and to the appropriate service types.