An AI based moderator system for an electronic conference. The moderator scores users based on ratings and diversity, and attempts to keep a high rating person talking while maintaining diversity.

An electronic device is provided. The electronic device includes a first housing, a second housing slidably coupled to the first housing, a display of which at least a part is fixed to the second housing so that an information display region, which is a part of the electronic device visible on the outside, increases or decreases according to the sliding of the second housing, and a support member including a bendable structure, supporting at least a part of the display, and moving according to the sliding of the second housing, wherein, the information display region increases if the second housing slides in a first direction at a reference position at which the end of the second housing and the end of the first housing are substantially aligned, and the information display region decreases if the second housing slides in a second direction opposite to the first direction at the reference position.

Disclosed are systems and methods for forecasting inbound telecommunications, and more particularly, for analyzing real-time and historical call center data, and applying a forecasting model to said data in order to predict inbound call volume. Additionally, tools are disclosed for manipulating call center data and generating visual representations of metrics pertaining to forecasting call center data via a dashboard.

The invention relates to systems/methods that enable real-time monitoring/processing of contact center communications to provide timely, actionable analytic insights and real-time critical call alerts, while simultaneously providing best-in-class protection of sensitive customer information.

A method and system are disclosed herein for accepting multimodal inputs and deriving synchronized and processed information. A reusable multimodal application is provided on the mobile device. A user transmits a multimodal command to the multimodal platform via the mobile network. The one or more modes of communication that are inputted are transmitted to the multimodal platform(s) via the mobile network(s) and thereafter synchronized and processed at the multimodal platform. The synchronized and processed information is transmitted to the multimodal application. If required, the user verifies and appropriately modifies the synchronized and processed information. The verified and modified information are transferred from the multimodal application to the visual application. The final result(s) are derived by inputting the verified and modified results into the visual application.

An AI based moderator system for an electronic conference. The moderator scores users based on ratings and diversity, and attempts to keep a high rating person talking while maintaining diversity.

A lens system includes: a lens; an operation terminal separated from the lens, the operation terminal including a touch panel; and a controller that controls the lens in accordance with a gesture command input to the touch panel.

Embodiments described herein include an expressive icon system to present an animated graphical icon, wherein the animated graphical icon is generated by capture facial tracking data at a client device. In some embodiments, the system may track and capture facial tracking data of a user via a camera associated with a client device (e.g., a front facing camera, or a paired camera), and process the facial tracking data to animate a graphical icon.

A dialing method for a user terminal is provided. The method includes: detecting, by a user terminal, at least one entering operation performed on a moment indication numeral on a clock dial, where the clock dial is displayed on a standby screen of the user terminal; determining, by the user terminal, a dialing numeral corresponding to the entering operation; generating, by the user terminal, a dialing number according to the dialing numeral; and performing, by the user terminal, a call by using the dialing number as a called number, a user may perform a dialing operation by using the standby screen of the user terminal, and can perform the dialing operation without a need to enter a home screen by using the standby screen and then enter a dialing screen by using the home screen.

Centralized channel management of a set group-based communication system is described. A channel management interface, of the group-based communication system, can be presented via a client of a user associated with a first organization, wherein the channel management interface includes communication channels associated with the first organization, wherein at least a first communication channel is associated with the first organization and a second organization, and wherein at least a second communication channel is associated with the first organization and a third organization. A request can be received via the channel management interface to initiate a channel management action associated with at least one of the first communication channel or the second communication channel and in response to receiving the request to initiate the channel management action, data associated with at least one of the first communication channel or the second communication channel can be updated.