H04M2250/62

Systems and methods for improved communication packet delivery over a public network
10680742 · 2020-06-09 · ·

The present invention relates to systems and methods for improving transmission of voice packets over a network are provided. The systems and methods include a few central internet data centers (IDCs) which include a routing controller and an access controller. The system also includes a number of edge IDCs. Each edge IDC includes a last mile optimizer and a relay server. The last mile optimizer operates along with an application located on the users' devices and the access controller in the central IDCs to identify the best edge server for the particular device to connect to. The edge servers continually monitor pathway performance once the call is in progress. If an error is detected, then the server may automatically transition to back-up pathways rapidly to minimize call performance disruption.

Electronic device providing dialog contents, server and method thereof

An electronic device comprises a housing, a touchscreen display exposed through a part of the housing, at least one wireless communication circuit disposed inside the housing, at least one processor positioned inside the housing and electrically connected to the touchscreen display and the wireless communication circuit; and a memory electrically connected to the at least one processor and positioned inside the housing, wherein the memory stores a user interface for communicating with one or more external chatbots and stores instructions, when executed, that cause the at least one processor to provide access to the one or more external chatbots through the user interface; obtain user selection associated with a first chatbot of the one or more external chatbots, through the user interface; transmit a first connection request including a first phone number and a first identifier (ID) associated with the first chatbot, to an external server through the wireless communication circuit; and receive a first connection response including the first phone number and the first ID from the external server through the wireless communication circuit.

Method for providing feedback and an electronic device thereof

The embodiments herein provide a method for operating an electronic device. The method includes detecting a gesture performed in the electronic device. Further, the method includes identifying an item which is indicated by the gesture. Further, the method includes identifying at least one quantitative parameter associated with the item. Further, the method includes determining a degree based on the at least one quantitative parameter. Further, the method includes generating a feedback with the degree in response to the gesture.

HAPTIC FEEDBACK DURING PHONE CALLS

A method for providing haptic feedback to participants of multi-party phone conversations that includes opening a communications session with a conference system for at least two users each having user specific communications devices, user specific conduct measuring devices, and user specific haptic feedback device registered with the conference system. Analyzing content of the communications session from content received by the conference system through the user specific communications device for at least one of the users; and capturing status for said at least two users from data measured by the user specific conduct measuring device for the at least two users. Determining with the conference system if the content of the communications session and the status of said at least two users calls for input by the user through said user specific communications device. Sending a feedback signal from the conference system to the user specific haptic feedback device.

System and method for managing calls
10659591 · 2020-05-19 · ·

A computer-implemented method for managing calls in a collaboration environment is provided. The method includes receiving, by a processor, a call into a collaboration session of the collaboration environment. The method also includes identifying, by the processor, a user from a plurality of users associated with the collaboration session, based on at least one of contextual information regarding the call and information regarding the plurality of users. The method further includes providing, by the processor, an interface on a device associated with the identified user, wherein the interface enables the identified user to instruct the device to handle the call within the collaboration session.

Haptic feedback during phone calls

A method for providing haptic feedback to participants of multi-party phone conversations that includes opening a communications session with a conference system for at least two users each having user specific communications devices, user specific conduct measuring devices, and user specific haptic feedback device registered with the conference system. Analyzing content of the communications session from content received by the conference system through the user specific communications device for at least one of the users; and capturing status for said at least two users from data measured by the user specific conduct measuring device for the at least two users. Determining with the conference system if the content of the communications session and the status of said at least two users calls for input by the user through said user specific communications device. Sending a feedback signal from the conference system to the user specific haptic feedback device.

Managing access to a conference call

Managing access to a conference call includes obtaining, via a calendar application, a list of participants, the list of participants includes a number of participants to be included in a conference call, identifying, from the list of participants, a first portion of the participants that have personal passcodes, generating guest passcodes for a second portion of the participants associated with the list of participants that do not have the personal passcodes, and permitting, based on the personal passcodes or the guest passcodes, each of the participants to participate in the conference call.

Conference System with a Microphone Array System and a Method of Speech Acquisition In a Conference System
20200145753 · 2020-05-07 ·

A conference system with transmitting and receiving sides. The transmitting side has a microphone array unit with microphone capsules, and a processing unit. The processing unit is configured to receive output signals of the microphone capsules and to execute audio beamforming based on the received output signals for acquiring sound coming from an audio source in a first direction. The processing unit has a direction-recognition unit that computes from the output signals of said microphone capsules a score for each of multiple search grid spatial positions and uses a search grid spatial position having a higher score to identify said first direction. The receiving side has an audio reproduction system that reproduces an audio signal detected by the microphone array with directional information of the first direction. The detected audio signal and the directional information regarding the first direction are transmitted from the transmitting side to the receiving side.

Automated assistants with conference capabilities

Techniques are described related to enabling automated assistants to enter into a conference mode in which they can participate in meetings between multiple human participants and perform various functions described herein. In various implementations, an automated assistant implemented at least in part on conference computing device(s) may be set to a conference mode in which the automated assistant performs speech-to-text processing on multiple distinct spoken utterances, provided by multiple meeting participants, without requiring explicit invocation prior to each utterance. The automated assistant may perform semantic processing on first text generated from the speech-to-text processing of one or more of the spoken utterances, and generate, based on the semantic processing, data that is pertinent to the first text. The data may be output to the participants at conference computing device(s). The automated assistant may later determine that the meeting has concluded, and may be set to a non-conference mode.

Method to provide ad hoc and password protected digital and voice networks

A method and system includes the ability for individuals to set up an ad hoc digital and voice network easily and rapidly to allow users to coordinate their activities by eliminating the need for pre-entry of data into a web or identifying others by name, phone numbers or email. This method is especially useful for police, fire fighters, military, first responders or other emergency situations for coordinating different organizations at the scene of a disaster to elevate conventional communication problems either up and down the chain of command or cross communication between different emergency units. The method and system provides that the users are only required to enter a specific Server IP address and an ad hoc event name, a password and perhaps the name of the particular unit.