A method for controlling a terminal through a voice input is provided. The method includes receiving a voice input when the terminal is in a state in which the terminal is locked and performing an operation corresponding to the voice input if the voice input corresponds to a preset command.

A system and method for providing a user interface that allows users to change the active line on which an outgoing call may be placed. In example embodiments, upon detecting call screen interaction a line selection menu is displayed. The line selection menu contains a plurality of line identifiers, each line identifier uniquely identifying a corresponding one of the multiple communication lines accessible at the mobile device. A system and method is also presented for providing a call log for identifying call activity associated with a plurality of communication lines.

A process triggering method is disclosed. The method may be implemented by a processor. The method may comprise receiving an input operation on an unlock interface of a terminal device, determining input operation information corresponding to the input operation, determining triggering operation information matching with the determined input operation information, determining a process corresponding to the input operation according to a predetermined corresponding relationship between the triggering operation information and the process, and triggering the process.

A device including a processor and a memory that includes instructions that, when executed by the processor, cause the processor to perform operations. The operations include displaying a plurality of call alert options at a user interface. The operations also include receiving, via the user interface, a selection of a first call alert option of the plurality of call alert options and sending information associated with the first call alert option to a server. The operations further include receiving a call request from a second device, where the call request includes data related to the first call alert option. The operations further include, responsive to receiving the call request, generating a call alert based on the first call alert option.

In a method for use in Interactive Voice Response (IVR) systems, an IVR is configured such that voice prompts provided to a caller vary systematically and caller hang-up activity is attributed to the particular version of a prompt played to the caller. Voice prompt modifications are chosen based on how long the caller willingly listens to the voice prompt. A relatively short time listening to a prompt before hang-up, indicates dissatisfaction with that prompt. The system compares caller hang-up rates for each of the phrases in a prompt and chooses the optimum solution, which is the variant of the prompt with the longest caller listening time. Optionally, the system compares hang up rates to a threshold and contingent on that comparison chooses an alternative version of the prompt.

A system and method for providing a user interface that allows users to change the active line on which an outgoing call may be placed. In example embodiments, upon detecting call screen interaction a line selection menu is displayed. The line selection menu contains a plurality of line identifiers, each line identifier uniquely identifying a corresponding one of the multiple communication lines accessible at the mobile device. A system and method is also presented for providing a call log for identifying call activity associated with a plurality of communication lines.

Embodiments of an apparatus and methods for selecting a communication line from two or more lines on a communication device are described herein. The communication device comprises a display module, an input module, a line selection module, and a communication module for making a call over a network to a target recipient. In one broad aspect, a determination of which of the communication lines is a communication line associated with the one of two or more message addresses at which a message is received is made in the selection of a communication line accessible at the communication device on which an outgoing call may be placed.

A device including a processor and a memory that includes instructions that, when executed by the processor, cause the processor to perform operations. The operations include displaying a plurality of call alert options at a user interface. The operations also include receiving, via the user interface, a selection of a first call alert option of the plurality of call alert options and sending information associated with the first call alert option to a server. The operations further include receiving a call request from a second device, where the call request includes data related to the first call alert option. The operations further include, responsive to receiving the call request, generating a call alert based on the first call alert option.

Methods and systems for instant activation of virtual PBX services on a mobile device are disclosed. In one aspect, a user request for activating virtual PBX services is received on a mobile device. An available primary identification number for the virtual PBX services is retrieved from a telecommunication service provider (TSP). A user interface is presented on the mobile device including a first interface portion presenting the available primary identification number and a second interface portion configured to receive a user identifier. Upon receiving the user input specifying the user identifier and while the user interface is still presented on the mobile device, a user instruction for activating the virtual PBX services is received. Upon receiving the user instruction, the user identifier is sent to the TSP. Then, a confirmation is received from the TSP.

An interface display method and a related apparatus are provided, related to the field of terminal technologies. The method includes: when a user modifies a position of a vowifi switch displayed in a control center interface, an electronic device can save a modification operation of the user. When a SIM card is inserted into the electronic device again, the saved position, of the vowifi switch, previously modified by the user may be obtained, so that the position at which the vowifi switch is displayed is the position modified by the user. In this way, modification of the user on the position of the vowifi switch may take effect, thereby improving user experience.