Patent classifications
H04Q2213/1305
Enhanced communication platform and related communication method using the platform
- Simon James Joyce ,
- Prafulla C. Gupta ,
- Manohar Sitaram Vaidya ,
- Rajesh Alla ,
- Ashok Kumar Reddy Eanuga ,
- Sreeramamurty Ayalasomayajula ,
- Richa Gupta ,
- Alok Kaushal ,
- Varma Laxmi Jagannadha Siva Kumara Jampana ,
- Prasad Naganianeya Vara Undavalli ,
- Kondal Rao Nallajerla ,
- Sivaramayya Bonagiri ,
- Krishna Mohan Sistla ,
- Amba Prasad Gudipati ,
- Biswajit Sundar Ray ,
- Raghuram Govindacharyula ,
- Penumatsa Janakirama ,
- Veerabhadra Rao Kalluri ,
- Ravi Devi Venkata Sathi ,
- Ramkumar Katchapeswaran Mambakkam ,
- Surya Sekhar Lakshmi Velpuri ,
- Bhanu Murthy Nallagonda
Pre-authorized communication services and/or transactions are provided via a plurality of networks in response to a request received from a user to provide at least one of a communication service, a transaction and user account information via a plurality of networks of different types. Prior to processing the request, there is verification of the user's authorization to receive the at least one of the communication service, the transaction, and the user account information, and that an account associated with the user has a sufficient amount currently available for payment of the at least one of the communication service and the transaction. After verification, an authorized account associated with the user is charged in real time as the at least one of the communication service and the transaction is provided.
ENHANCED COMMUNICATION PLATFORM AND RELATED COMMUNICATION METHOD USING THE PLATFORM
- Simon James Joyce ,
- Prafulla C. Gupta ,
- Manohar Sitaram Vaidya ,
- Rajesh Alla ,
- Ashok Kumar Reddy Eanuga ,
- Sreeramamurty Ayalasomayajula ,
- Richa Gupta ,
- Alok Kaushal ,
- Varma Laxmi Jagannadha Siva Kumara Jampana ,
- Prasad Naganianeya Vara Undavalli ,
- Kondal Rao Nallajerla ,
- Sivaramayya Bonagiri ,
- Krishna Mohan Sistla ,
- Amba Prasad Gudipati ,
- Biswajit Sundar Ray ,
- Raghuram Govindacharyula ,
- Penumatsa Janakirama ,
- Veerabhadra Rao Kalluri ,
- Ravi Devi Venkata Sathi ,
- Ramkumar Katchapeswaran Mambakkam ,
- Surya Sekhar Lakshmi Velpuri ,
- Bhanu Murthy Nallagonda
Pre-authorized communication services and/or transactions are provided via a plurality of networks in response to a request received from a user to provide at least one of a communication service, a transaction and user account information via a plurality of networks of different types. Prior to processing the request, there is verification of the user's authorization to receive the at least one of the communication service, the transaction, and the user account information, and that an account associated with the user has a sufficient amount currently available for payment of the at least one of the communication service and the transaction. After verification, an authorized account associated with the user is charged in real time as the at least one of the communication service and the transaction is provided.
ETHERNET COMMUNICATION APPARATUS, AND METHOD FOR RECOVERING ERROR OF END NODE AND SWITCH IN VEHICLE
An error recovery method performed in an end node of an Ethernet-based vehicle network includes: detecting, by a physical (PHY) layer processor of a PHY layer of the end node, a physical error of a message, when the message is received at the PHY layer of the end node; detecting, by a controller processor of a controller included in the end node, a logical error of the message; and classifying, by the controller processor, types of the physical error and the logical error.
Method and apparatus for anticipating and planning communication-center resources based on evaluation of events waiting in a communication center master queue
A software application for recommending workforce resource allocation in a communication center based on requirements of events represented in a communication-center queue has a first interface for accessing information from the queue; a second interface for accessing information from a data source about workforce availability and state information; a processing component for processing queue information and workforce information; and a message generation and delivery component for generating a workforce allocation recommendation based on processing results and sending the recommendation to a target entity. In a preferred embodiment, the application periodically accesses the queue and the data source to obtain the most recent information for processing and generates periodic recommendations based on real-time requirements of events and availability states of resources, the recommendations sent ahead of time before the resources are required.
Enhanced communication platform and related communication method using the platform
- Simon James Joyce ,
- Prafulla C. Gupta ,
- Manohar Sitaram Vaidya ,
- Rajesh Alla ,
- Ashok Kumar Reddy Eanuga ,
- Sreeramamurty Ayalasomayajula ,
- Richa Gupta ,
- Alok Kaushal ,
- Varma Laxmi Jagannadha Siva Kumara Jampana ,
- Prasad Naganianeya Vara Undavalli ,
- Kondal Rao Nallajerla ,
- Sivaramayya Bonagiri ,
- Krishna Mohan Sistla ,
- Amba Prasad Gudipati ,
- Biswajit Sundar Ray ,
- Raghuram Govindacharyula ,
- Penumatsa Janakirama ,
- Veerabhadra Rao Kalluri ,
- Ravi Devi Venkata Sathi ,
- Ramkumar Katchapeswaran Mambakkam ,
- Surya Sekhar Lakshmi Velpuri ,
- Bhanu Murthy Nallagonda
Pre-authorized communication services and/or transactions are provided via a plurality of networks in response to a request received from a user to provide at least one of a communication service, a transaction and user account information via a plurality of networks of different types. Prior to processing the request, there is verification of the users authorization to receive the at least one of the communication service, the transaction, and the user account information, and that an account associated with the user has a sufficient amount currently available for payment of the at least one of the communication service and the transaction. After verification, an authorized account associated with the user is charged in real time as the at least one of the communication service and the transaction is provided.
DATA REARRANGEMENT METHOD AND APPARATUS, AND STORAGE MEDIUM
The disclosure discloses a data rearrangement method. The method includes: determining N/4 4-4 data rearrangement networks in a current N-N rearrangeable non-blocking Benes network; determining sequence numbers of input data of each 4-4 data rearrangement network according to a preset data rearrangement rule; and determining, according to sequence numbers corresponding to input data of switch circuits in the 4-4 data rearrangement networks, a data output mode of the switch circuits, and outputting the input data of the current 4-4 data rearrangement network according to the data output mode corresponding to each switch circuit in the current 4-4 data rearrangement network, N=2.sup.n, and n being a positive integer greater than 1. The disclosure also discloses a data rearrangement apparatus and a storage medium.
Method and apparatus for anticipating and planning communication-center resources based on evaluation of events waiting in a communication center master queue
A software application for recommending workforce resource allocation in a communication center based on requirements of events represented in a communication-center queue has a first interface for accessing information from the queue; a second interface for accessing information from a data source about workforce availability and state information; a processing component for processing queue information and workforce information; and a message generation and delivery component for generating a workforce allocation recommendation based on processing results and sending the recommendation to a target entity. In a preferred embodiment, the application periodically accesses the queue and the data source to obtain the most recent information for processing and generates periodic recommendations based on real-time requirements of events and availability states of resources, the recommendations sent ahead of time before the resources are required.
Method and apparatus for anticipating and planning communication-center resources based on evaluation of events waiting in a communication center master queue
A software application for recommending workforce resource allocation in a communication center based on requirements of events represented in a communication-center queue has a first interface for accessing information from the queue; a second interface for accessing information from a data source about workforce availability and state information; a processing component for processing queue information and workforce information; and a message generation and delivery component for generating a workforce allocation recommendation based on processing results and sending the recommendation to a target entity. In a preferred embodiment, the application periodically accesses the queue and the data source to obtain the most recent information for processing and generates periodic recommendations based on real-time requirements of events and availability states of resources, the recommendations sent ahead of time before the resources are required.
Method and apparatus for optimizing response time to events in queue
A system for optimizing response time to events or representations thereof waiting in a queue has a first server having access to the queue; a software application running on the first server; and a second server accessible from the first server, the second server containing rules governing the optimization. In a preferred embodiment, the software application at least periodically accesses the queue and parses certain ones of events or tokens in the queue and compares the parsed results against rules accessed from the second server in order to determine a measure of disposal time for each parsed event wherein if the determined measure is sufficiently low for one or more of the parsed events, those one or more events are modified to a reflect a higher priority state than originally assigned enabling faster treatment of those events resulting in relief from those events to the queue system load.
TRANSMISSION CONTROL PROTOCOL/INTERNET PROTOCOL (TCP/IP) PACKET-CENTRIC WIRELESS POINT TO MULTI-POINT (PtMP) TRANSMISSION SYSTEM ARCHITECTURE
A packet-centric wireless system includes: a wireless base station communicating via a transmission control protocol/internet protocol (TCP/IP) to a first data network; one or more host workstations communicating via TCP/IP to the first data network; one or more subscriber customer premise equipment (CPE) stations coupled with the wireless base station over a shared bandwidth via TCP/IP over a wireless medium; and one or more subscriber workstations coupled via TCP/IP to each of the subscriber CPE stations over a second network. The system can allocate shared bandwidth among the subscriber CPE stations to optimize end-user quality of service (QoS). The first data network includes at least one of: a wireline network; a wireless network; a local area network (LAN); and a wide area network (WAN). The second network includes at least one of: a wireline network; a wireless network; a local area network (LAN); and. a wide area network (WAN).