A method of operating a network server, such as a mobile application gateway, connect devices on a cellular or carrier network with individual networks, such as enterprise voice and data networks or residential networks. The effects of the present invention are far reaching in terms of transferring effective call control from the cellular network into the control of the individual network, such as the enterprise, and enabling new business models for the purchase of cellular service from a public cellular carrier by an enterprise.

A system, method and computer program product having instructions stored thereon for automatically data streaming a multiparty conference session comprises receiving an Internet-based interface at a session moderator, said Internet-based interface configured for said session moderator to enter a request for data streaming a multiparty conference session, automatically establishing a data stream of said conferencing session, without any human intervention, wherein establishing said automated data stream includes: recording the multiparty conference session, and data streaming the multiparty conference session to listen-only participants thereby enabling listen-only participants to connect to the multiparty conference session without using additional conference ports and/or conference resources.

A method is provided for supplementing existing interaction routines in a contact center with added capability including acts for (a) creating at least one rule having at least one rule attribute; (b) creating one or more processes, the processes integral to the rule; (c) defining the at least one rule and integral processes as a strategy; and (d) linking the strategy to the interaction routine, the link serving to cause execution of the strategy during an interaction between an entity and the routine, execution thereof promoting further interaction defined in the strategy.

The illustrative embodiments described herein provide improved systems and methods for conferencing enterprise and non-enterprise callers. In one embodiment, a method includes receiving a first call initiated by an enterprise caller at an enterprise, communicating with an enterprise media server to initiate a tributary conference on the enterprise media server, joining the enterprise caller to the tributary conference such that the enterprise caller is in data communication with the tributary conference, receiving a second call initiated by a non-enterprise caller via a public switched telephone network, interfacing the non-enterprise caller with a data center media server, creating a home conference on the data center media center, joining the second call to the home conference, and interfacing the home conference on the data center media server to the tributary conference on the enterprise media server to form a linked conference between the enterprise caller and the non-enterprise caller.

A Flexible Ethernet (FlexE) switch system configured to switch a FlexE client service includes interface circuitry configured to ingress and egress a plurality of FlexE clients; and switch circuitry configured to switch portions of the FlexE clients based on 64b/66b block boundaries between the interface circuitry. A node configured to switch a Flexible Ethernet (FlexE) client service in a network includes one or more line cards configured to ingress and egress a plurality of FlexE clients; and one or more switch fabrics configured to switch portions of the FlexE clients based on 64b/66b block boundaries between the one or more line cards.

Apparatus and methods relating to synchronization of communication equipment are disclosed. Synchronization information received from a bonded communication link can be used to synchronize local and/or remote communication equipment, such as femtocell sites coupled to nodes in a ring network. This may involve isolating a frequency reference signal from a DSL (Digital Subscriber Line) communication link which is a constituent link of a bonded communication link, for example. In a ring network, received synchronization information could be used in synchronizing a locally connected installation of communication equipment, and passed for transmission in the ring network for synchronizing other communication equipment. Such dropping and passing of an analog frequency reference signal could be applied in networks having other topologies as well. At least some embodiments of the invention are applicable to optical links. One or more dedicated wavelengths of an optical link could be used to transfer a frequency reference signal, for example. Other functions, such as quality monitoring, quality reporting, and/or predictive traffic forwarding may be provided in some embodiments.

A system, server, and method of DTMF detection in a VoIP network.