The present disclosure discloses an instant messaging window display method, including the following steps: running an instant messaging window on a user terminal; receiving a small window instruction; extracting, in response to the small window instruction, the instant messaging window run on the user terminal as a to-be-converted window; converting the to-be-converted window into a floating small window; and displaying the floating small window on the top of a current page of a browser. Therefore, the terminal converts the instant messaging window into the floating small window, and always keeps displaying the floating small window on the top of the current page of the browser. When the user browses and operates another webpage on the browser, the display of the floating small window is not affected. This is convenient for the user to check an instant messaging interaction message in time, thereby improving convenience of instant messaging interaction.

Some examples enable profile-based management of multiple communication channels and associated communication services on an electronic device. For example, role-based profiles may be used to manage and filter communications from various contacts. A profile may be set on the electronic device, such as in response to a user input, or automatically based on a determined context of the electronic device. For instance, the context may be determined from one or more of a physical location of the electronic device, a time of day, a day of the week, or a detected activity of the user. Further, some examples include a unified communication interface that may enable a user to select a contact to receive a communication, and the electronic device may select a communication channel for communicating with the selected contact based at least in part on the profile currently set for the electronic device.

In some embodiments, a display device includes a content receiving circuit configured to receive a content signal, a screen configured to display the content signal, a communication interface configured to communicate with other devices via a communication network, a memory storing one or more instructions, and a processor configured to execute the one or more instructions to obtain, from a user, a chatting channel establishment request and counterpart information for establishing a chatting channel; to identify a counterpart display device based on the counterpart information; to obtain an availability state of a chatting counterpart on the counterpart display device; and to perform real-time chatting or non-real-time chatting between the user and the chatting counterpart on the counterpart display device, based on a determination of whether the availability state of the chatting counterpart on the counterpart display device allows the real-time chatting or the non-real-time chatting.

Methods, servers and mobile stations are provided to allow a sender mobile station which has transmitted a message toward a recipient mobile station via a first protocol to be notified that the message has been delivered to the recipient mobile station via a different protocol. The sender mobile station may be notified that the message was delivered to the recipient mobile station via a different protocol method via a disposition notification message comprising an indication that the message was delivered to the recipient mobile station via a different protocol.

Methods, servers and mobile stations are provided to allow a sender mobile station which has transmitted a message toward a recipient mobile station via a first protocol to be notified that the message has been delivered to the recipient mobile station via a different protocol. The sender mobile station may be notified that the message was delivered to the recipient mobile station via a different protocol method via a disposition notification message comprising an indication that the message was delivered to the recipient mobile station via a different protocol.

Access to a first instant messaging service using an online identity that is associated with a second instant messaging service is enabled. A profile is accessed. The profile indicates that another instant messaging service is to be provided with presence information regarding the use of the online identity to access the first instant messaging service. The other instant messaging service is provided with the presence information regarding the use of the online identity to access the first instant messaging service.

Systems and methods for causing display of a messaging achievement pictograph based on messaging activity are provided. In some example embodiments, a message activity communication is received by a messaging activity service from a client device, the messaging active communication causing and adjustment to a message activity score and the message activity score transgressing a first threshold activity score. Responsive to the message activity transgressing the first threshold activity score, an achievement pictograph is displayed on the client device. In some example embodiments, the pictograph may be ephemeral and removal of the pictograph may be triggered by a designated time or by the message activity score transgressing a second threshold activity score. In some example embodiments, a notification is generated that notifies a user of the display or removal from display of the achievement pictograph.

A system that incorporates teachings of the present disclosure may include, for example, obtaining a message and an importance rating for the message where the importance rating is determined by a second communications management agent of a server based on an analysis of content of the message. The system can access rating feedback information associated with the second communications management agent. A rating accuracy for the importance rating of the particular message can be determined based on the rating feedback information, and the method of providing the message to the intended recipient can be adjusted based on the determined accuracy. Other embodiments are disclosed.

A computer-implemented method includes receiving by one or more computer systems, a request from a client system of a consumer for a live, real-time video having specified attributes of a performance embedded in the live, real-time video; searching by the one or more computer systems a database of attributes of performances associated with live, real-time videos; and causing by the one or more computer systems a connection between the client system of the consumer with a system of a provider of a live, real-time video captured performance based on the specified attributes included in the request for the live, real-time video.

Various processes are defined associated with customer-initiated text messages to a contact center to delineate various sessions between the customer and an agent. The sessions are defined in part using various timers, including a customer response timer that is stopped upon receipt of a customer text and started typically started when the agent response is sent. The session is initiated upon the initial customer text and the expiry of the customer response timer defines the end of a particular session with the customer. Various data structures are created or updated upon the beginning of a session, including tables which may define which sessions a customer previously had and the messages associated with each session. The agent may be able to review prior sessions for a given customer and can review the specific messages of a prior session.