Methods, servers and mobile stations are provided to allow a sender mobile station which has transmitted a message toward a recipient mobile station via a first protocol to be notified that the message has been delivered to the recipient mobile station via a different protocol. The sender mobile station may be notified that the message was delivered to the recipient mobile station via a different protocol method via a disposition notification message comprising an indication that the message was delivered to the recipient mobile station via a different protocol.

Methods, servers and mobile stations are provided to allow a sender mobile station which has transmitted a message toward a recipient mobile station via a first protocol to be notified that the message has been delivered to the recipient mobile station via a different protocol. The sender mobile station may be notified that the message was delivered to the recipient mobile station via a different protocol method via a disposition notification message comprising an indication that the message was delivered to the recipient mobile station via a different protocol.

A messaging platform may send, based on a query, information identifying one or more virtual assistants to a user device. The messaging platform may receive, from the user device, a response identifying a particular virtual assistant, of the one or more virtual assistants, wherein the virtual assistant is associated with an organization. The monitoring platform may send, to the user device, information related to the particular virtual assistant and may communicate, via the particular virtual assistant, with the user device via a rich communications services (RCS) communication session. The messaging platform may receive, from another device associated with the organization, a request to communicate with the user device and may convert the request into an RCS message. The messaging platform may send, via a server device, the RCS message to the user device to allow the user device to perform one or more actions.

Disclosed are a message processing method, a message processing system, a message processing apparatus, a computing device, and a computer-readable storage medium. The message processing method includes receiving a first message sent by at least one client in the ward, determining whether the format of the first message is at least one of a plurality of first preset formats, in response to the format of the first message is at least one of a plurality of first preset formats, converting the format of the first message into a second preset format according to a preset conversion rule corresponding to the format of the first message, so as to obtain a second message, receiving a data processing request, and in response to the data processing request, processing the second message.

An example system for device-independent point to multipoint communication is configured to receive a message addressed to one or more destination users, the message type being, for example, Short Message Service (SMS), Instant Messaging (IM), E-mail, web form input, or Application Program Interface (API) function call. The system also is configured to determine information about the destination users, the information comprising preferred devices and interfaces for receiving messages, the information further including message receiving preferences. The system applies rules to the message based on destination user information to determine the message endpoints, the message endpoints being, for example, Short Message Service (SMS), Instant Messaging (IM), E-mail, web page output, or Application Program Interface (API) function call. The system translates the message based on the destination user information and message endpoints and transmits the message to each endpoint of the message.

An example system for device-independent point to multipoint communication is configured to receive a message addressed to one or more destination users, the message type being, for example, Short Message Service (SMS), Instant Messaging (IM), E-mail, web form input, or Application Program Interface (API) function call. The system also is configured to determine information about the destination users, the information comprising preferred devices and interfaces for receiving messages, the information further including message receiving preferences. The system applies rules to the message based on destination user information to determine the message endpoints, the message endpoints being, for example, Short Message Service (SMS), Instant Messaging (IM), E-mail, web page output, or Application Program Interface (API) function call. The system translates the message based on the destination user information and message endpoints and transmits the message to each endpoint of the message.

Techniques for enabling real time translation and transcription services between users that have contacted emergency services and PSAP operators who are coordinating the emergency services are discussed herein. For example, a system determines that the user and the PSAP operator speak different language, are unable to effectively hear each other, or are otherwise struggling to communicate effectively. The system can determine that an augmentation of the communication session is to be provided and can initiate translation or transcription services via network edge computing resources. The network edge computing resources are configured to generate the augmented communication data and enable the communication network to merge the augmented communication data and the original communication data in real time.

Systems and methods are presented herein for modifying messages transmitted between a first computing device and a second computing device based on the determination of a context of messages transmitted between the first and second computing devices. A first message, prepared to be transmitted to a second computing device, is prepared at a first computing device. The message has a context (e.g., the message was generated using a voice-to-text application). Based on the context, a modification of a responsive message is determined (e.g., the responsive message will be transmitted with an indication to be perceived at the first computing device through a text-to-voice application). In response to determining the modification, the responsive message is modified and transmitted from the second computing device to the first computing device. The modification is based on the responsive message context being distinct from the received message context.

Systems and methods are presented herein for modifying messages transmitted between a first computing device and a second computing device based on the determination of a context of messages transmitted between the first and second computing devices. A first message, prepared to be transmitted to a second computing device, is prepared at a first computing device. The message contains a reference and a context of the message is determined. Based on the reference and the context, a modification of the message is determined. In response to determining the modification, the message is modified and transmitted from the first computing device to the second computing device. The modification is performed relative to the reference and the context.

This disclosure relates generally to apparatus, methods, and computer readable media for composing communications for computing devices across multiple formats and multiple protocols. More particularly, but not by way of limitation, this disclosure relates to apparatus, methods, and computer readable media to permit computing devices, e.g., smartphones, tablets, laptops, and the like, to send communications in a number of pre-determined and/or ‘determined-on-the-fly’ optimal communications formats and/or protocols. Determinations of optimal delivery methods may be intelligently based on the sender individually or the relationship with the sender in the context of a group of recipients—including the format of the incoming communication, the preferred format of the recipient and/or sender, and an optimal format for a given communication message. The techniques disclosed herein allow communications systems to become ‘message-centric’ or ‘people-centric,’ as opposed to ‘protocol-centric,’ eventually allowing consideration of message protocol to fall away entirely for the sender of the communication.