H04L65/1096

Method for streaming real-time data from a user device to a dispatch unit terminal
11716217 · 2023-08-01 · ·

A system and method for streaming real-time data from a user device to a dispatch unit terminal, where the method includes: identifying a connection between a user device and a call center; sending a link to the user device, wherein the link includes instructions to initiate streaming of real-time data from the user device, and further includes a unique identifier associated with the user device; and sending the real-time data to a dispatch unit terminal, where the unique identifier is used to match the real-time data with the dispatch terminal used in the first connection.

Method for streaming real-time data from a user device to a dispatch unit terminal
11716217 · 2023-08-01 · ·

A system and method for streaming real-time data from a user device to a dispatch unit terminal, where the method includes: identifying a connection between a user device and a call center; sending a link to the user device, wherein the link includes instructions to initiate streaming of real-time data from the user device, and further includes a unique identifier associated with the user device; and sending the real-time data to a dispatch unit terminal, where the unique identifier is used to match the real-time data with the dispatch terminal used in the first connection.

Enhanced incoming call notifications

Methods and systems are provided for providing enhanced incoming call notifications for users who utilized a relay application designed for those with speech, visual, or hearing impairments or disabilities. An indication that a calling party is attempting to initiate an incoming call intended for a receiving party that utilizes a relay application that assists users having hearing, visual, or speech disabilities is received by an intermediate party. A chat session is established utilizing the relay application between the intermediate party and the calling party. Additionally, a Voice over Internet Protocol (VoIP) session is established that does not include a voice session. Upon the chat session being terminated from within the relay application, the VoIP session is terminated.

Enhanced incoming call notifications

Methods and systems are provided for providing enhanced incoming call notifications for users who utilized a relay application designed for those with speech, visual, or hearing impairments or disabilities. An indication that a calling party is attempting to initiate an incoming call intended for a receiving party that utilizes a relay application that assists users having hearing, visual, or speech disabilities is received by an intermediate party. A chat session is established utilizing the relay application between the intermediate party and the calling party. Additionally, a Voice over Internet Protocol (VoIP) session is established that does not include a voice session. Upon the chat session being terminated from within the relay application, the VoIP session is terminated.

SYSTEMS AND METHODS FOR SCHEDULING FEATURE ACTIVATION AND DEACTIVATION FOR COMMUNICATION DEVICES IN A MULTIPLE-DEVICE ACCESS ENVIRONMENT
20230239329 · 2023-07-27 ·

A method for scheduling feature operations on a remote server to modify a behavior of at least one communication device of a plurality of communication devices includes receiving, by the remote server, an entry for at least one feature operation for the at least one communication device of the plurality of communication devices registered with a same extension. The entry includes a scheduled date and a scheduled time for the at least one feature operation. The method also includes processing, by the remote server, entry to determine how to handle an incoming call during the scheduled date and the scheduled time for the at least one feature operation. The method further includes generating, by the remote server, a scheduled feature operation for the entry and modifying, by the remote server, the behavior of the at least one communication device based on the scheduled feature operation.

SYSTEMS AND METHODS FOR SCHEDULING FEATURE ACTIVATION AND DEACTIVATION FOR COMMUNICATION DEVICES IN A MULTIPLE-DEVICE ACCESS ENVIRONMENT
20230239329 · 2023-07-27 ·

A method for scheduling feature operations on a remote server to modify a behavior of at least one communication device of a plurality of communication devices includes receiving, by the remote server, an entry for at least one feature operation for the at least one communication device of the plurality of communication devices registered with a same extension. The entry includes a scheduled date and a scheduled time for the at least one feature operation. The method also includes processing, by the remote server, entry to determine how to handle an incoming call during the scheduled date and the scheduled time for the at least one feature operation. The method further includes generating, by the remote server, a scheduled feature operation for the entry and modifying, by the remote server, the behavior of the at least one communication device based on the scheduled feature operation.

Systems and methods for assisting users of artificial reality platforms

The disclosed computer-implemented method may include creating, by an artificial reality platform, a link configured to invite an invitee user to join an inviter user in an instance of an artificial reality application at a current location of the inviter user in the instance. The method may additionally include sharing the link, by the artificial reality platform, with the invitee user, and receiving, by the artificial reality platform, an indication of an activation of the link by the invitee user. The method may further include launching, by the artificial reality platform at least partly in response to receipt of the indication, the instance in an artificial reality device of the invitee user at the current location of the inviter user. Various other methods, systems, and computer-readable media are also disclosed.

Systems and methods for assisting users of artificial reality platforms

The disclosed computer-implemented method may include creating, by an artificial reality platform, a link configured to invite an invitee user to join an inviter user in an instance of an artificial reality application at a current location of the inviter user in the instance. The method may additionally include sharing the link, by the artificial reality platform, with the invitee user, and receiving, by the artificial reality platform, an indication of an activation of the link by the invitee user. The method may further include launching, by the artificial reality platform at least partly in response to receipt of the indication, the instance in an artificial reality device of the invitee user at the current location of the inviter user. Various other methods, systems, and computer-readable media are also disclosed.

Online Interview Method and System
20230222449 · 2023-07-13 ·

One or more embodiments of the present specification relates to an online interview method and system. The method includes: establishing communication connection between an interviewing terminal and an interviewed terminal through a network; and acquiring communication information between the interviewing terminal and the interviewed terminal. The communication information includes one or more types of audio information, video information, and text information. The interviewing terminal includes one or more of a first host terminal, a second host terminal, and a text processing terminal. The first host terminal is configured to host an interview, and the first host terminal displays an interview outline and/or information of the interviewed terminal. The second host terminal is configured to host the interview and/or participate in the consultation of interview questions. The text processing terminal converts the audio information and/or the audio information in the video into corresponding text information.

Online Interview Method and System
20230222449 · 2023-07-13 ·

One or more embodiments of the present specification relates to an online interview method and system. The method includes: establishing communication connection between an interviewing terminal and an interviewed terminal through a network; and acquiring communication information between the interviewing terminal and the interviewed terminal. The communication information includes one or more types of audio information, video information, and text information. The interviewing terminal includes one or more of a first host terminal, a second host terminal, and a text processing terminal. The first host terminal is configured to host an interview, and the first host terminal displays an interview outline and/or information of the interviewed terminal. The second host terminal is configured to host the interview and/or participate in the consultation of interview questions. The text processing terminal converts the audio information and/or the audio information in the video into corresponding text information.