A networked communications system that facilitates real-time interaction with persons-of-interest. The real-time communications system includes a pre-connection workflow that allows for efficient utilization of human resources and/or more precise control of the interaction and engagement time intervals allotted to users of the system.

A networked communications system that facilitates real-time interaction with persons-of-interest. The real-time communications system includes a pre-connection workflow that allows for efficient utilization of human resources and/or more precise control of the interaction and engagement time intervals allotted to users of the system.

A computer-implemented method and a media acquisition system (MAS) for accessing media from attendees of an event are provided. The MAS receives registration and event details from an organizer of the event and generates an online portal with media request elements. The MAS generates a shareable link to the online portal in multiple formats for rendering the shareable link to the attendees. The MAS displays the online portal on electronic devices of the attendees that access the online portal through the shareable link in one of the formats. The MAS acquires media from the electronic devices of the attendees agreeing to share the media with the organizer through a live media capture or an access of stored media. The MAS analyzes the acquired media according to organizer preferences and shares a selection of the analyzed media on preselected social media platforms on receiving a corresponding request from the organizer.

A computer-implemented method of sharing a screen amongst at least two users participating in a real-time communication and collaboration session via a communication network can be configured so that a screen displaying a first content can be shared by a user of a first client so as to be displayed at at least a second client used by a second user. Embodiments of the method can include receiving, at a control unit for controlling the communication and collaboration session, coordinates specifying the position of an intended item of the first content of the shared screen and receiving, at the control unit, a screenshot of the intended item and a predetermined surrounding area as a sample picture or as sample pixels.

A networked communications system that facilitates real-time interaction with persons-of-interest. The real-time communications system includes a pre-connection workflow that allows for efficient utilization of human resources and/or more precise control of the interaction and engagement time intervals allotted to users of the system. The real-time communications system transmits event status information to users while waiting for respective communications sessions to begin.

A networked communications system that facilitates real-time interaction with persons-of-interest. The real-time communications system includes a pre-connection workflow that allows for efficient utilization of human resources and/or more precise control of the interaction and engagement time intervals allotted to users of the system. The real-time communications system transmits event status information to users while waiting for respective communications sessions to begin.

Systems and methods for facilitating virtual collaboration between users within virtual environments are disclosed. A plurality of users access a collaborative virtual environment system using interface devices with varying capabilities to establish a virtual collaboration session in which users communicate via a bidirectional real-time communication channel and interact within a virtual environment. Annotations or other user interactions within the virtual environment are automatically propagated to each user in the virtual collaboration session in order to facilitate collaboration. Data from such virtual collaboration sessions may be captured for later use.

Systems and methods for facilitating virtual collaboration between users within virtual environments are disclosed. A plurality of users access a collaborative virtual environment system using interface devices with varying capabilities to establish a virtual collaboration session in which users communicate via a bidirectional real-time communication channel and interact within a virtual environment. Annotations or other user interactions within the virtual environment are automatically propagated to each user in the virtual collaboration session in order to facilitate collaboration. Data from such virtual collaboration sessions may be captured for later use.

A conference control method may include: creating video conferences and data conferences both of which are in one-to-one correspondence; and receiving a control instruction sent by a conference terminal, and instructing, according to the control instruction, all conference terminals to switch to a video conference or data conference corresponding to the control instruction.

An intelligent agent may assume a ghost presence in a meeting on behalf of a non-participant, monitor data communications between participants of the meeting, and identify appropriate triggers or events relating to the non-participant. For example, the agent may detect questions directed at the non-participant or that the non-participant has the knowledge to answer. The non-participant may be auto-summoned with respect to the meeting when the events relating to the non-participant are identified. The auto-summoning may be performed by communicating information about identified event to the non-participant, for example in real-time. The communication about the identified event may be transmitted over any of a variety of communication channels or modalities, including instant message chat, SMS, phone call, establishing a video call, or pager.