Disclosed is a message back system that can provide a means for a recipient of robo messages or spam messages to take action. The message back system includes a mobile device operating in conjunction with a server to activate the system and initiate one or more texts to be sent to the source phone number. The server can be programmed to try to send many texts to the source phone number to try to swamp the phone number with texts. The system may provide satisfaction to the user as a tool to respond to these on-going nuisances.

Disclosed is a telephone call-back device that can provide a means for the recipient of a robocall incoming phone call to take action. The telephone call-back device includes an activation device, a call source utility, and a call-back utility. The activation device is a button or switch that a user can activate when they receive a robocall. Once the activation device is activated, the call source utility identifies a source phone number of the robocall incoming phone call. The call-back utility initiates one or more robo call-back outgoing phone calls to be sent to the source phone number. The call-back utility can be programmed to try to send many robo call-back outgoing phone calls to the source phone number to try to swamp the phone number with robo call-back outgoing phone calls.

A communication device and system are disclosed for providing communication and data services to residents of a controlled facility. The device can be restricted to communicating only using an internet protocol so as to restrict the device communication to an internal intranet. Wireless access points may be disposed throughout the environment to route calls and data between the device and a central processing center. By converting a protocol of the communications received from the device to a protocol used by the central processing center, minimal modifications to the central processing center are needed to support a wireless communication infrastructure. Many restrictions and safeguards may be implemented within the phone and system in order to prevent improper use.

A method for passive enrollment and identification of one or more speakers in an audio file includes automatically converting audio data to a format suitable for biometric processing, separating different channels present in the converted audio data separating speakers in the converted audio data, generating audio files specific to individual speakers in the converted audio data, iteratively grouping the audio files of individual speakers according to a predetermined matching criteria, creating biometric voice prints from the groups of audio files, and authenticating speakers in the biometric voice prints by comparing the biometric voice prints to entries in a biometric voice print database.

A communication device and system are disclosed for providing communication and data services to residents of a controlled facility. The device can be restricted to communicating only using an internet protocol so as to restrict the device communication to an internal intranet. Wireless access points may be disposed throughout the environment to route calls and data between the device and a central processing center. By converting a protocol of the communications received from the device to a protocol used by the central processing center, minimal modifications to the central processing center are needed to support a wireless communication infrastructure. Many restrictions and safeguards may be implemented within the phone and system in order to prevent improper use.

A method may include determining that a digit pattern has been input on a user device to initiate a call; transmitting the digit pattern to a device that stores a list of digit patterns to which calls are not to be completed; receiving, from the device, data that indicates whether the digit pattern is on the list of digit patterns; prohibiting the call from being initiated with a network when the data indicates that the digit pattern is on the list of digit patterns; and initiating the call with the network when the data indicates that the digit pattern is not on the list of digit patterns.

A method may include determining that a digit pattern has been input on a user device to initiate a call; transmitting the digit pattern to a device that stores a list of digit patterns to which calls are not to be completed; receiving, from the device, data that indicates whether the digit pattern is on the list of digit patterns; prohibiting the call from being initiated with a network when the data indicates that the digit pattern is on the list of digit patterns; and initiating the call with the network when the data indicates that the digit pattern is not on the list of digit patterns.

Disclosed is a secure telephone call management system for authenticating users of a telephone system in an institutional facility. Authentication of the users is accomplished by using a personal identification number, preferably in conjunction with speaker independent voice recognition and speaker dependent voice identification. When a user first enters the system, the user speaks his or her name which is used as a sample voice print. During each subsequent use of the system, the user is required to speak his or her name. Voice identification software is used to verify that the provided speech matches the sample voice print. The secure system includes accounting software to limit access based on funds in a user's account or other related limitations. Management software implements widespread or local changes to the system and can modify or set any number of user account parameters.

Disclosed is a message back system that can provide a means for a recipient of robo messages or spam messages to take action. The message back system includes a mobile device operating in conjunction with a server to activate the system and initiate one or more texts to be sent to the source phone number. The server can be programmed to try to send many texts to the source phone number to try to swamp the phone number with texts. The system may provide satisfaction to the user as a tool to respond to these on-going nuisances.

A communication device and system are disclosed for providing communication and data services to residents of a controlled facility. The device can be restricted to communicating only using an internet protocol so as to restrict the device communication to an internal intranet. Wireless access points may be disposed throughout the environment to route calls and data between the device and a central processing center. By converting a protocol of the communications received from the device to a protocol used by the central processing center, minimal modifications to the central processing center are needed to support a wireless communication infrastructure. Many restrictions and safeguards may be implemented within the phone and system in order to prevent improper use.