An in-vehicle hands-free device includes a memory, and a hardware processor coupled to the memory. The hardware processor is configured to: connect to a mobile phone; acquire incoming call history data of the mobile phone connected by the hardware processor; detect a traveling state of a vehicle on which the in-vehicle hands-free device is mounted; and when accepting a request to output the incoming call history data, output the incoming call history data by voice when detecting that the vehicle is traveling, and output the incoming call history data by display when detecting that the vehicle is not traveling.

A method, system, and computer program product for dynamic short dial allocation in emergency systems can be configured for acquisitioning, by a PSAP element, data from a caller, smart device and/or sensor processing and storing the data. Further, identifying, by a decision framework located at the PSAP side an emergency incident by means of the data and extracting, by the decision framework an appropriate emergency pattern for the identified emergency incident. Furthermore, gathering geolocation information from the caller, smart device and/or sensor and retrieving emergency services or departments at the geolocation area of the caller, smart device and/or sensor. Subsequently, providing appropriate emergency services or departments which must be notified according to the emergency incident to the call taker and displaying appropriate short dials for the emergency services or departments which must be notified.

A method, system, and computer program product for dynamic short dial allocation in emergency systems can be configured for acquisitioning, by a PSAP element, data from a caller, smart device and/or sensor processing and storing the data. Further, identifying, by a decision framework located at the PSAP side an emergency incident by means of the data and extracting, by the decision framework an appropriate emergency pattern for the identified emergency incident. Furthermore, gathering geolocation information from the caller, smart device and/or sensor and retrieving emergency services or departments at the geolocation area of the caller, smart device and/or sensor. Subsequently, providing appropriate emergency services or departments which must be notified according to the emergency incident to the call taker and displaying appropriate short dials for the emergency services or departments which must be notified.

Described herein is at least one non-transitory computer-readable medium comprising instructions to direct at least one processor to utilize a global dialing format. The at least one processor is directed to retrieve a phone number saved on a communication device. The retrieved phone number is converted to the global dialing format by a reformatting sequence or a manual intervention sequence and the reformatted phone number thereby obtained is saved to a contacts list on the communication device. A QR code is created for contact sharing. A local phone number is retrieved from the reformatted phone number when a user selects the reformatted phone number for dialing. The local phone number is in a destination country. A call logic sequence is initiated to assemble the dialing protocol necessary to complete the phone call. An authentication process is executed to verify that the local phone number is an actual phone number in the destination country. The authentication process results in an authenticated local phone number which is concatenated with the dialing protocol assembled by the call logic sequence. A concatenated phone number is obtained. The local phone number is saved to a call log in the global dialing format. The concatenated phone number is contacted, i.e., called or texted.

Described herein is at least one non-transitory computer-readable medium comprising instructions to direct at least one processor to utilize a global dialing format. The at least one processor is directed to retrieve a phone number saved on a communication device. The retrieved phone number is converted to the global dialing format by a reformatting sequence or a manual intervention sequence and the reformatted phone number thereby obtained is saved to a contacts list on the communication device. A QR code is created for contact sharing. A local phone number is retrieved from the reformatted phone number when a user selects the reformatted phone number for dialing. The local phone number is in a destination country. A call logic sequence is initiated to assemble the dialing protocol necessary to complete the phone call. An authentication process is executed to verify that the local phone number is an actual phone number in the destination country. The authentication process results in an authenticated local phone number which is concatenated with the dialing protocol assembled by the call logic sequence. A concatenated phone number is obtained. The local phone number is saved to a call log in the global dialing format. The concatenated phone number is contacted, i.e., called or texted.

A number management unit (11) of a number management system (1) generates a transaction to be managed in a blockchain based on number portability information obtained by receiving a number update request, generates a block obtained by aggregating multiple transactions, approves a suggested block by confirming normality of the block, and stores the block by connecting the block to a blockchain in a number database (13). If a reset of the block in the number database (13) is suggested, the number management unit (11) transmits, to multiple number management apparatuses (10), a reset suggestion block including, as a transaction, a reset suggestion, which is information indicating a suggestion for a reset, and if the reset suggestion block is approved, the number management unit (11) discards the blockchain in the number database (13).

A number management unit (11) of a number management system (1) generates a transaction to be managed in a blockchain based on number portability information obtained by receiving a number update request, generates a block obtained by aggregating multiple transactions, approves a suggested block by confirming normality of the block, and stores the block by connecting the block to a blockchain in a number database (13). If a reset of the block in the number database (13) is suggested, the number management unit (11) transmits, to multiple number management apparatuses (10), a reset suggestion block including, as a transaction, a reset suggestion, which is information indicating a suggestion for a reset, and if the reset suggestion block is approved, the number management unit (11) discards the blockchain in the number database (13).

A software app for a smartphone recognizes input from the user (such as the initial digits of a phone number) that identifies the organization to be called, and accesses remotely stored representations of information about the organization along with the IVR phone tree information for that organization. The app then presents a graphical representation of all or part of the retrieved information on a display. The user can then respond to the graphical representation by providing selective inputs that cause the synthesis all or part of the dialstring needed to navigate the phone tree to the desired destination. Once a dialing option has been synthesized, the user may provide additional input that the system interprets as an instruction to open a phone call and send a text message using the synthesized number.

Systems and methods for establishing call connection in response to user action, the method including receiving a first user action from a user associated with making a call connection, wherein the first user action comprises any of copying at least part of a phone number, pasting at least part of the phone number, or inputting at least part of the phone number. The method also includes determining one or more call recipients based on the first user action. The method also includes establishing one or more silent call connections based on the determined one or more call recipients, wherein each of the one or more silent call connections comprises a call connection with a predetermined parameter so that there are no incoming call indicators on one or more devices associated with the one or more call recipients.

The present invention provides for phone interface systems providing for the elderly. The present invention provides for a telephone management system blending landline technology with landline or cell phone networks, and bridging the technology and functionality gap for seniors. Aspects of the invention provide for network interface systems which include interfaces for allowing use of landline systems with cellular technology, providing video displays to allow for touch access to numbers, and to synch actuators and sensors with the interface system.