H04M3/46

Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction

Implementations are directed to using an assistant to initiate automated telephone calls with entities. Some implementations identify an item of interest, identify a group of entities associated with the item, and initiate the calls with the entities. During a given call with a given entity, the assistant can request a status update regarding the item, and determine a temporal delay before initiating another call with the given entity to request a further status update regarding the item based on information received responsive to the request. Other implementations receive a request to perform an action on behalf of a user, identify a group of entities that can perform the action, and initiate a given call with a given entity. During the given call, the assistant can initiate an additional call with an additional entity, and generate notification(s), for the user, based on result(s) of the given call and/or the additional call.

Systems and methods for providing caller identification over a public switched telephone network
11477321 · 2022-10-18 · ·

A system and method of providing caller identification (ID) over a public switched telephone network (PSTN). For outbound calls, the system and method enable a caller to provide a caller ID that differs from the native caller ID of their mobile phone. The system and method enable multiple phones tied to a single account to display the same caller ID for outbound calls. For forwarded inbound calls, such as calls being forwarded from an office, the system and method inform the recipient of the identification of the call as well as that the call is being forwarded. The system and method enable the recipient to have calls forwarded from more than one number and identify the identity of the caller as well as the specific number the call is being forwarded from.

SYSTEM AND METHOD FOR PROVISION OF AN ADVANCED NETWORK FUNCTION TO A DEVICE

Enhanced capabilities within a telephone network are made accessible to a telecommunications device. The telecommunications device is used to dial a sequence. A network server receives and identifies the sequence invokes an advanced network function. A advanced network function server in communication with the network server provides instructions as to how the network server is to provide the advanced network function. The network server processes the call in accordance with the received instructions to provide the particular advanced network function.

SYSTEM AND METHOD FOR PROVISION OF AN ADVANCED NETWORK FUNCTION TO A DEVICE

Enhanced capabilities within a telephone network are made accessible to a telecommunications device. The telecommunications device is used to dial a sequence. A network server receives and identifies the sequence invokes an advanced network function. A advanced network function server in communication with the network server provides instructions as to how the network server is to provide the advanced network function. The network server processes the call in accordance with the received instructions to provide the particular advanced network function.

SYSTEMS AND METHODS FOR INTELLIGENT ROUTING OF NOTIFICATIONS OF INCOMING VOICE COMMUNICATION REQUESTS

This disclosure provides systems, methods and apparatus, including computer programs encoded on computer storage media for intelligent routing of notifications of incoming voice communication requests. A device, such as a smartphone, may receive an incoming voice communication request, such as a cellular voice call. The smartphone may then identify devices connected to it, such as headsets, tablets, etc., and request each device activate a microphone or camera to attempt to locate the user with respect to the connected devices. The smartphone may then select one of the connected devices, or itself, as the device best able to notify the user of the incoming call based on captured audio, images, or video. The smartphone may then request the selected device output a notification, such as a ring tone, to notify the user of the incoming call. Such a technique may avoid inundating the user with simultaneous call notifications from multiple devices.

SYSTEMS AND METHODS FOR INTELLIGENT ROUTING OF NOTIFICATIONS OF INCOMING VOICE COMMUNICATION REQUESTS

This disclosure provides systems, methods and apparatus, including computer programs encoded on computer storage media for intelligent routing of notifications of incoming voice communication requests. A device, such as a smartphone, may receive an incoming voice communication request, such as a cellular voice call. The smartphone may then identify devices connected to it, such as headsets, tablets, etc., and request each device activate a microphone or camera to attempt to locate the user with respect to the connected devices. The smartphone may then select one of the connected devices, or itself, as the device best able to notify the user of the incoming call based on captured audio, images, or video. The smartphone may then request the selected device output a notification, such as a ring tone, to notify the user of the incoming call. Such a technique may avoid inundating the user with simultaneous call notifications from multiple devices.

Selective performance of automated telephone calls to reduce latency and/or duration of assistant interaction

Implementations are directed to using an assistant to initiate automated telephone calls with entities. Some implementations identify an item of interest, identify a group of entities associated with the item, and initiate the calls with the entities. During a given call with a given entity, the assistant can request a status update regarding the item, and determine a temporal delay before initiating another call with the given entity to request a further status update regarding the item based on information received responsive to the request. Other implementations receive a request to perform an action on behalf of a user, identify a group of entities that can perform the action, and initiate a given call with a given entity. During the given call, the assistant can initiate an additional call with an additional entity, and generate notification(s), for the user, based on result(s) of the given call and/or the additional call.

SYSTEM AND METHOD FOR PROVISION OF AN ADVANCED NETWORK FUNCTION TO A DEVICE

Enhanced capabilities within a telephone network are made accessible to a telecommunications device. The telecommunications device is used to dial a sequence. A network server receives and identifies the sequence invokes an advanced network function. A advanced network function server in communication with the network server provides instructions as to how the network server is to provide the advanced network function. The network server processes the call in accordance with the received instructions to provide the particular advanced network function.

SYSTEM AND METHOD FOR PROVISION OF AN ADVANCED NETWORK FUNCTION TO A DEVICE

Enhanced capabilities within a telephone network are made accessible to a telecommunications device. The telecommunications device is used to dial a sequence. A network server receives and identifies the sequence invokes an advanced network function. A advanced network function server in communication with the network server provides instructions as to how the network server is to provide the advanced network function. The network server processes the call in accordance with the received instructions to provide the particular advanced network function.

Advanced call log notifications

Techniques are described herein for providing call logs for cellular and internet calls that are rerouted to one or more terminating caller devices. The techniques include: organizing a call routing scheme based on call routing configuration settings, the call routing scheme directing routing of incoming calls to one or more user devices that receives service from a telecommunications network; receiving a call log request from a user device that includes a unique identifier of the user device or a user; transmitting the call log request to a database server of the telecommunications network to obtain a call log for an incoming call to the one or more user devices, the incoming call being routed according to the call routing scheme; and sending the call log to the user device to display the call log information at the user device.