H04M3/487

PROMPT DETECTION BY DIVIDING WAVEFORM SNIPPETS INTO SMALLER SNIPPLET PORTIONS
20230179713 · 2023-06-08 ·

Prompt snippets (typically 800 ms long) that are used to detect voice prompts within a call waveform may be divided into smaller sniplet portions (approx. 100 ms) long. The presence of a prompt in a call waveform may be detected by detecting the sniplets and determining if a sufficient number of the sniplets of a snippet were detected in sequence and within allowable time constraints. The use of sniplets improves accuracy of prompt detection in call waveforms in lower quality transmissions.

Delivering targeted advertising to mobile devices
09785973 · 2017-10-10 · ·

A method for loading a layout with advertising item data is provided. Layout header data is parsed. A layout item object is then built. Global layout variables are replaced with values. Local layout variables are replaced with data from content objects. Displayed data is then created.

Multi-content media communications method, apparatus, and system
09787834 · 2017-10-10 · ·

A multi-content media communications method, apparatus, and system which implement switching between media captures of multiple sites, and media content receiving and sending parties can negotiate about switching content and a switching policy includes, sending a first media advertisement message to a first media using apparatus, receiving a first media configuring message sent by the first media using apparatus, where the first media configuring message includes an individual media capture and/or a multi-content media capture that is selected by the first media using apparatus according to the first media advertisement message, and sending a corresponding media stream to the first media using apparatus according to the selected individual media capture and/or multi-content media capture.

Content Publishing Systems and Methods
20170332225 · 2017-11-16 · ·

A system for publishing digital content is described which, in one embodiment, includes a beacon device associated with a first user configured to transmit identification information and information indicating its current position. A browsing device includes a display configured and adapted to display to a second user a representation of a local geographical area, and to selectively display to the second user content information associated with the first user, based at least in part on whether the location of the beacon device is within the local geographical area.

TELEPHONE EXCHANGE, HOLD TONE NOTIFICATION METHOD, AND HOLD TONE NOTIFICATION PROGRAM
20220053089 · 2022-02-17 · ·

A recognition analysis processing unit (20) analyzes call voice information about a call between terminals, which are in a communicating state, specifies a language used in the call voice information, and stores the language as language information. When a hold request detection unit (11) detects a hold request signal for requesting that the call to be held transmitted from one of the call originating terminal and the call receiving terminal, which are in the communicating state, to be held, it extracts, from the language information stored in the recognition analysis processing unit (20), the language used in the call between the terminals to which the hold request signal has been transmitted from the one of the terminals, selects, from a hold tone database (30) storing the hold tones including a plurality of on-hold messages in various languages, the hold tone including the on-hold message in the language matching the extracted language, and transmits the selected hold tone to another one of the terminals, which is another party on the phone. Thus, a telephone exchange (1000) for making the other party on the phone listen to the hold tone including the on-hold message in the language matching the language used by the other party on the phone is provided.

METHOD AND SYSTEM FOR PLAYING PROMOTION MEDIA CONTENT IN TELECOMMUNICATION NETWORK
20220051293 · 2022-02-17 ·

A method of playing promotion media content in a telecommunication network is disclosed. The method involves storing a plurality of promotion media content on a database (102) of WAP server (100). The method further includes receiving promotion media content on a memory unit of caller device (400) and callee device (500). Further, the method is followed by receiving incoming call signals from the caller device (400). The method further includes outputting the promotion media content by a predefined application on the devices (400), (500). The media content is played when the device (400) commencing a call to the device (500), during telephonic conversation between the device (400) and the device (500), and after disconnecting of the call between the devices (400), (500), by detecting at least one signal from plurality of telephony signals via signal detecting module (260) on a screen of at least one device (400) or device (500).

Systems and methods for lead routing

Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.

SYSTEM AND METHOD FOR DISPLAYING ADVERTISEMENTS ON MOBILE TELEPHONE DEVICES AFTER A CALL
20170243250 · 2017-08-24 · ·

Methods, systems, and devices for displaying advertisements on mobile telephone devices at the end of a call to a pre-designated number are disclosed. In aspect a computerized method comprises determining that a telephone call has been initiated between a mobile telephone device and a second telephone device, determining that the telephone number matches a campaign telephone number stored on the mobile telephone device, determining a media object to display based on the telephone number, downloading the media object on the mobile telephone device, determining that the telephone call has ended, and displaying the media object on the mobile telephone device after the telephone call has ended.

System, method and computer program product for extracting user profiles and habits based on speech recognition and calling history for telephone system advertising
09741055 · 2017-08-22 · ·

A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user profile information to retrieve targeted messages.

Privacy control of location information

One embodiment of the present is a method of implementing privacy control of location information. Such a method comprises defining a geographic zone for which pseudo-location information is to be reported as the current location of the user, wherein the pseudo-location information is not the current location of the user; receiving the current location of the user; determining that the current location is in the geographic zone; and reporting the pseudo-location information as the current location of the user when the current location is determined to be in the geographic zone. Other methods and systems are also provided.