H04M3/487

METHODS AND SYSTEMS FOR DIFFERENT MID-CALL ANNOUNCEMENTS TO BOTH SERVED AND NON-SERVED PARTIES AT THE SAME TIME
20220030107 · 2022-01-27 ·

Systems and methods are provided for generating announcement information at a communication node. The method includes: generating a first announcement information associated with a first user; generating a second announcement information associated with a second user; and transmitting the first and second announcement information to a telephony application server, wherein the first announcement information and the second announcement information include at least one different element of data, further wherein both the first and second announcement information are used to generate or select announcements which are transmitted to the first and second users during a call between the first and second users.

METHODS AND SYSTEMS FOR DIFFERENT MID-CALL ANNOUNCEMENTS TO BOTH SERVED AND NON-SERVED PARTIES AT THE SAME TIME
20220030107 · 2022-01-27 ·

Systems and methods are provided for generating announcement information at a communication node. The method includes: generating a first announcement information associated with a first user; generating a second announcement information associated with a second user; and transmitting the first and second announcement information to a telephony application server, wherein the first announcement information and the second announcement information include at least one different element of data, further wherein both the first and second announcement information are used to generate or select announcements which are transmitted to the first and second users during a call between the first and second users.

Method and apparatus for content presentation in association with a telephone call
11227303 · 2022-01-18 · ·

A method and apparatus are provided for presenting multimedia content to a caller and/or a called party in association with a telephone call. Content may be presented pre-ring (before the called party's telephone rings), in-call, and/or post-call. Content presented to a party may be related to another party participating in the call or may be related to a third party (e.g., an advertiser that paid for the ability to have its content presented). Presented content may be actuable, to allow a caller to change the destination of a call, take advantage of an offer presented to him or her, redeem a coupon, schedule or queue a subsequent call, etc. To find a desired destination party, a caller may initiate a manual or automatic search of his or her local contacts (on his telephone) and/or a central or global directory or contact list.

System and method for providing a network service in a distributed fashion to a mobile device
11178288 · 2021-11-16 · ·

A mobile virtual network operator is provided. The operator includes a server that is communicatively coupled to a mobile device. The mobile device includes application software provided by the virtual network operator for allowing phone call and data connectivity.

Audio recording optimization for calls serviced by an artificial intelligence agent
11222642 · 2022-01-11 · ·

Artificial agents utilized for voice interactions continue to improve in their capacity to conduct more sophisticated interactions. Rather than just presenting a limited set of options, artificial agents are continuing to narrow the gap between generated speech and natural human speech. A requirement is often in place that spoken interactions be recorded, however, storing speech, even with data compression, is a resource-demanding task. Generated speech may be provided from content, such as text, and speech data. By recording an identifier of the content and associated speech data, storage processing and space requirements can be greatly reduced. Playback may be provided from a waveform of audio provided by the human participant and by selecting the content associated with the content identifier and generating speech of the content utilizing settings provided by the speech data.

Content publishing systems and methods

A system for publishing digital content is described which, in one embodiment, includes a beacon device associated with a first user configured to transmit identification information and information indicating its current position. A browsing device includes a display configured and adapted to display to a second user a representation of a local geographical area, and to selectively display to the second user content information associated with the first user, based at least in part on whether the location of the beacon device is within the local geographical area.

System, Method and Computer Program Product for Extracting User Profiles and Habits Based on Speech Recognition and Calling History for Telephone System Advertising
20220027954 · 2022-01-27 · ·

A system, method and computer program product for providing targeted messages to a person using telephony services by generating user profile information from telephony data and using the user profile information to retrieve targeted messages.

System and method for providing a network service in a distributed fashion to a mobile device
11758056 · 2023-09-12 · ·

A mobile virtual network operator is provided. The operator includes a server that is communicatively coupled to a mobile device. The mobile device includes application software provided by the virtual network operator for allowing phone call and data connectivity.

Assistance on the go

A mobile computerized apparatus configured to provide membership status in a roadside assistance program after occurrence of a roadside event is disclosed. The apparatus executes instructions that cause/allow the apparatus to receive input related to an electronic membership card, retrieve from a data store membership information associated with the vehicle, and dynamically update the electronic membership card for display on the apparatus.

Assistance on the go

A mobile computerized apparatus configured to provide membership status in a roadside assistance program after occurrence of a roadside event is disclosed. The apparatus executes instructions that cause/allow the apparatus to receive input related to an electronic membership card, retrieve from a data store membership information associated with the vehicle, and dynamically update the electronic membership card for display on the apparatus.