The subject of the present invention is a method for managing the reception of a telephone call signal on a communication terminal, with a view to the establishment of a telephone link, said telephone link being established by way of a server, said called communication terminal being able to receive the telephone call signal according to at least two modes, comprising a voice mode, in which the telephone link between the called communication terminal and the server is ensured by way of a telephone communication network, and a data mode, in which the telephone link between the called communication terminal and the server is ensured by way of a network for data communication according to a Voice over IP technology, said method comprising the direct selection, by the user of the method, of the mode of establishment of the telephone link. The method comprising the allocating by a call server of a temporary number to the calling communication terminal.

A computer-implemented method for managing calls in a collaboration environment is provided. The method includes receiving, by a processor, a call into a collaboration session of the collaboration environment. The method also includes identifying, by the processor, a user from a plurality of users associated with the collaboration session, based on at least one of contextual information regarding the call and information regarding the plurality of users. The method further includes providing, by the processor, an interface on a device associated with the identified user, wherein the interface enables the identified user to instruct the device to handle the call within the collaboration session.

A system for optimizing communication between civilians and authorities. The system enables optimal routing of message delivery from civilians to different dispatchers. The system enables adaptive optimization of the delivery of such messages by continuously identifying data collected by an agent installed on a user device. The messages typically comprise one or more portions, such as data, call, multimedia, etc. The system further identifies the communication target to which the message is sent. The system then determines an optimal route for sending each of the portions of the message. According to an embodiment, the determination may further be made based on metadata associated with the location of the user device. Then, each portion of the message is sent to the communication target via the optimal route.

An apparatus and method of performing automated administrative operations on a mobile device. One example method may include determining via a hosted server that an action needs to be performed by a mobile device under management. The method may further include generating a message via the hosted server, the message includes the action, and transmitting the message to the mobile device under management, and receiving a result message from the mobile device under management responsive to the transmitted message, the result indicating that the action has been satisfied.

Disclosed are an apparatus and method of performing automated administrative operations on a mobile device. One example method may include determining via a hosted server that an action needs to be performed by a mobile device under management. The method may further include generating a message via the hosted server, the message includes the action, and transmitting the message to the mobile device under management, and receiving a result message from the mobile device under management responsive to the transmitted message, the result message indicating that the action has been satisfied.

An apparatus and method for selecting a QoS in a portable communication system are provided. The method includes, when using a high quality video communication service, sending a request for the high quality video communication service to a destination terminal using a Circuit Service Data (CSD) channel, receiving a reply message to the high quality video communication service request and, when the reply message is an acceptance of an execution of the high quality video communication service, disconnecting the CSD channel and then connecting a Packet Service Data (PSD) channel, and providing the high quality video communication service using the PSD channel.

Systems and methods for providing called devices with sets of context data associated with communication sessions are disclosed. In one implementation, a method for generating context data associated with a communications session may include receiving, from a calling device at a first subsystem, a request to establish a communications session. The request may include a first identifier associated with the calling device. The method may further include receiving, at a second subsystem, activities data associated with the calling device that transmitted the request to establish the communications session. The activities data may include a second identifier associated with the calling device and may be indicative of device activities of the calling device. In addition, the method includes determining, using the first identifier and the second identifier, that the received activities data is associated with the calling device that transmitted the request to establish the communications session, generating context data associated with the communications session based on the received activities data, generating visual content based on the generated context data, and establishing the communications session in response to receiving, from a user of the called device, an input command to accept the request.

A system and method for selecting a data delivery network. A determination is made of user information associated with a communication from a user. A determination is made of performance information for multiple data delivery networks. The data delivery network is selected for the communication from the multiple data delivery networks.

A computer-implemented method for managing calls in a collaboration environment is provided. The method includes receiving, by a processor, a call into a collaboration session of the collaboration environment. The method also includes identifying, by the processor, a user from a plurality of users associated with the collaboration session, based on at least one of contextual information regarding the call and information regarding the plurality of users. The method further includes providing, by the processor, an interface on a device associated with the identified user, wherein the interface enables the identified user to instruct the device to handle the call within the collaboration session.

Input/output (I/O) operation requests from pageable storage mode guests are interpreted without host intervention. In a pageable mode virtual environment, requests issued by pageable storage mode guests are processed by one or more processors of the environment absent intervention from one or more hosts of the environment. Processing of the requests includes manipulating, by at least one processor on behalf of the guests, buffer state information stored in host storage. The manipulating is performed via instructions initiated by the guests and processed by one or more of the processors.