Patent classifications
H04M7/0066
TELEPHONE BASE STATION FOR COMBINING MOBILE AND TERRESTRIAL TELEPHONE SERVICE
According to one embodiment, a system includes a base station wirelessly connected to a first handset and a second handset, the base station including a first communication port configured to create a wireless connection to a first mobile telephone and a second mobile telephone via Bluetooth, where the first mobile telephone uses a first mobile telephone network and the second mobile telephone uses a second mobile telephone network.
COMPENSATING FOR HIGH SPEED TRAVEL IN PACKET-BASED COMMUNICATIONS
A device includes a receiver configured to wirelessly receive packets associated with a packet-based communication. The device includes a high-speed motion detector configured to determine whether motion data corresponding to an end device of the packet-based communication indicates a high-speed condition of the end device. The device also includes a high-speed motion compensator configured to adjust a configuration setting associated with the packet-based communication in response to the motion data indicating the high-speed condition.
Dialing approach and implementations therefor
A connection procedure for communications devices is implemented in a variety of embodiments. In one such embodiment, the procedure uses a first set of connection data for attempting to connect and upon failure to connect uses a second set of connection information in addition to the first set of connection information to attempt a connection. In another embodiment, a delay is implemented before transmitting the connection information and a subsequent delay is implemented to allow for additional connection information to be input and transmitted.
Managing voice over internet protocol (VoIP) communications
The disclosed embodiments include a computer implemented method for managing network communications. In one embodiment, the method includes gathering, using performance information packet (PIP) data packets, network performance information from a communications network that includes network performance information from a set of egress points between the communications network and an outside network. The method selects a network connection including an egress point and an egress packet path within the communications network to the egress point offering the best quality of service between the communications network and an outside network based on the network performance information. The method then establishes the network connection between the communications network and the outside network for routing communications.
Telephone base station for combining mobile and terrestrial telephone service
According to one embodiment, a system includes a base station wirelessly connected to a first handset and a second handset, the base station including a first communication port configured to create a wireless connection to a first mobile telephone and a second mobile telephone via Bluetooth, where the first mobile telephone uses a first mobile telephone network and the second mobile telephone uses a second mobile telephone network.
System and method for using a mobile application operating on an advisor device to communicate with a client device
A system and method is provided for facilitating a communication between a client and an advisor. The system preferably includes a client device, an advisor device, and a host device, all connected via a network. The client device may interact with a website to request a communication with an advisor. The host device may provide the request to the advisor via a mobile application operating on the advisor device. The mobile application may also be used to upload data to the host device and to participate in the scheduled communication, such as a telephone call. Prior to using the application to participate in the communication, the host device may verify the application by calling it and verbally requesting the entry of verification data. If the advisor enters correct data, the application will be considered verified, and the advisor can use it to participate in the scheduled communication with the client.
Telephone base station for combining mobile and terrestrial telephone service
According to one embodiment, a system for placing and receiving telephone calls includes a telephone base station which comprises a first communication port for creating a terrestrial telephone connection for at least placing terrestrial telephone calls using a first telephone network, a second communication port for creating a link to a mobile telephone for at least placing mobile telephone calls using a second telephone network, a third communication port for creating a link to a terrestrial telephone, and a processor. In another embodiment, a system for placing and receiving telephone calls includes a telephone base station, a processor, and at least one handset linked to the telephone base station for telephone communications. The base station includes communication port(s) for creating a terrestrial telephone connection for placing telephone calls and for creating a link to a mobile telephone for placing mobile telephone calls. Other systems and methods are also described.
PACKET SWITCHED VOICE CALL CAPABILITY INDICATION IN WIRELESS COMMUNICATIONS
Methods, systems, and devices for wireless communications are described that provide for a user equipment (UE) to report packet switched voice call capabilities to a base station. The UE may explicitly report voice call capabilities via one or more system-level parameters that are transmitted to the base station. The base station may operate in a first radio access network (RAN), such as a 5G or new radio (NR) RAN. In cases where the UE indicates a capability for packet switched voice calls via the first RAN, one or more voice calls may be established with the UE via the first RAN. In cases where the UE indicates that it is not capable of packet switched voice calls via the first RAN, the UE may fall back to a different RAN (e.g., a 4G or LTE RAN, a 3G RAN, or a 2G RAN) for voice calls.
PROCESSING SENSITIVE INFORMATION OVER VOIP
This invention relates to a method of processing sensitive information over VoIP. The method provides a method of processing, by a call processor, a media call comprising the steps of: receiving a first signalling stream from a first entity; creating a second signalling stream to a second entity; forwarding signals received from the first signalling stream to the second signalling stream; receiving a third signalling stream from the second entity; creating a fourth signalling stream to the first entity; and forwarding signals received on the third signalling stream to the fourth signalling stream; the first signalling stream containing instructions to set up a media call between the first entity and the second entity such that media is transmitted over a first media stream from the first entity to the second entity and a media is transmitted over a second media stream from the second entity to the first entity without intervention by said call processor.
Application routing based on user experience metrics learned from call transcripts
In one embodiment, a device obtains call transcripts from an online application. The device detects cues within the call transcripts that are indicative of poor user experience. The device generates, based in part on the cues detected within the call transcripts, a model trained to predict poor user experience from network path telemetry for the online application. The device causes traffic for the online application to be routed along a particular network path, based on a prediction by the model.