This disclosure relates generally to call monitoring techniques, and more particularly to method and system for identifying faulty communication calls. In one embodiment, a method comprises generating communication call record information for a communication call upon determining release of the communication call on a signaling plane. The method further comprises receiving a notification that media plane resources are still active after release of the communication call on the signaling plane. The method further comprises requesting for and receiving media activity of the communication call on the media plane in response to active media plane resources. The method further comprises identifying the faulty communication call based on the communication call record information and the media activity of the communication call.

The present invention is directed toward networks and more particularly to a method and system for providing information related to reconciliation billing in such networks. In one more embodiments, the computer implemented method for identifying discrepancies in billable events includes receiving application usage information regarding the one or more billable activities for one or more devices from an application provider core by a billing and analytic system; receiving cloud service usage information regarding the one or more billable activities for the one or more devices from a cloud operator providing cloud services by a billing and analytic system; comparing the received application usage information and the received cloud service usage information for one or more discrepancies in relation to one or more billable activities by a reconciliation engine; and reporting one or more identified discrepancies in accordance with the one or more billable activities.

A system and method for generating Call Detail Records (CDR) to optimize network usage notifications to a mobile device subscriber. The system and method can include a billing system module that determines CDR generation parameters for the mobile device subscriber based on the mobile device subscriber's network usage, including increasing CDR generation when the mobile device subscriber's network usage relative to a predetermined quota is high and/or decreasing CDR generation when the mobile device subscriber's network usage relative to the predetermined quota is low. The CDR generation parameters can be applied to control CDR generation for the mobile device subscriber.

A method includes determining that a mobile computing device is within an enterprise geographic location. The method further includes, when the mobile computing device is within the enterprise geographic location, determining that a user of the mobile computing device is eligible for an enterprise sponsored mobile data service. The method further includes, when the user of the mobile computing device is eligible, determining use parameters for the enterprise sponsored mobile data service. The method further includes registering the mobile computing device for the enterprise sponsored mobile data service with an enterprise server and/or a mobile data service provider. The method further includes the mobile computing device receiving the enterprise sponsored mobile data services in accordance with the use parameters. The method further includes adjusting, by the mobile data service provider, billing rate of the mobile computing device while receiving the enterprise sponsored mobile data service.

Systems and methods that generate a partial Charging Data Record (CDR) when charging transfers from a primary charging function to a secondary charging function due to a failure. In one embodiment, the system receives an interim accounting request for a session from a secondary charging function after charging was transferred from the primary charging function. The system then opens a new partial CDR for the session based on the interim accounting request. The system receives a prior partial CDR for the session from the primary charging function, parses the prior partial CDR to identify a CDR timestamp, and records a start time in the new partial CDR based on the CDR timestamp. The system parses the interim accounting request to identify an accounting timestamp for the session, records an end time in the new partial CDR based on the accounting timestamp, and closes the new partial CDR.

A method includes determining that a mobile computing device is within an enterprise geographic location. The method further includes, when the mobile computing device is within the enterprise geographic location, determining that a user of the mobile computing device is eligible for an enterprise sponsored mobile data service. The method further includes, when the user of the mobile computing device is eligible, determining use parameters for the enterprise sponsored mobile data service. The method further includes registering the mobile computing device for the enterprise sponsored mobile data service with an enterprise server and/or a mobile data service provider. The method further includes the mobile computing device receiving the enterprise sponsored mobile data services in accordance with the use parameters. The method further includes adjusting, by the mobile data service provider, billing rate of the mobile computing device while receiving the enterprise sponsored mobile data service.

A computerized method and system for rebilling a carrier bill is disclosed. The method includes receiving one or more carrier bills for a plurality of mobile phones at a processor, receiving a selection of a ratio for distributing the total fee amongst the plurality of mobile phones from an administrator device at the processor, determining, with the processor, an average cost per mobile phone based on the ratio multiplied by the total fee and divided a total number of mobile phones in the plurality of mobile phones, determining, with the processor, a cost-per-time for each of the plurality of mobile phones based on one minus the ratio multiplied by the usage time of each of the plurality of mobile phones and divided by a total minutes, and determining, with the processor, a total cost for any of the plurality of mobile phones.

A system for customizing time limits for inmate communications in a correctional facility is disclosed. The system includes a profile subsystem that stores an inmate profile of the inmate and a communication processing subsystem comprising one or more processors configured to receive data of an inmate communication of an inmate, identify a type of communication device of the inmate and a call recipient of the inmate communication based on the data of the inmate communication, retrieve the inmate profile of the inmate form the profile subsystem, identify a plurality of behaviors of the inmate based on the inmate profile, determine a time limit based on at least one of the type of communication device, the call recipient of the inmate communication, and the plurality of behaviors of the inmate, and assign the time limit to the inmate communication of the inmate.

Methods and systems for correlating a mobile device with respect to wireless communications services provided by a service provider. A method includes triggering a correlation engine when a mobile device connected to an access device has mobile services capability, comparing access device and mobile services based customer identifiers, comparing access device and mobility services based characteristics when the customer identifiers match, marking in a fidelity matrix that the mobile device is a potential service provider provided mobile device if the mobile device foregoes use of mobile services for data usage when the characteristics match and an average connection time with the access device exceeds or meets a threshold, and verifying that the mobile device is a service provider provided mobile device when a fidelity score level in the fidelity matrix meets or exceeds a defined fidelity threshold, wherein the fidelity score level is based on data usage patterns.