Systems and methods described herein may describe how enterprise system devices (e.g., servers) may be used to consolidate multiple disparate data sources (e.g., databases) into a single data source (i.e., “Datamart”). The Datamart may be a database or cluster of aggregated data from disparate data sources, which the Datamart may convert into a compatible format using various application programmable interfaces (APIs). In some cases, a software product may query the Datamart and then generate reports for understanding the data pulled from disparate sources. The reporting software application may enable enhanced analytics by humans or additional software applications, to build a more sophisticated understand around a member's call experience, reasons for call transfers, effectiveness of sales by a member service representative (MSR), and how to better train or equip MSRs to optimize their efforts.

An Adaptive Bit Rate (ABR) device and method are described herein for utilizing client data usage information when consuming digital content from an ABR server. In one embodiment, the ABR device is configured to: (i) transmit, to the ABR server, a request for a digital content; (ii) receive, from the ABR server, a manifest associated with the digital content; (iii) select a bit rate from the manifest; (iv) obtain a data threshold (T); (v) obtain data usage information; (vi) compare the data usage information to the data threshold (T); (vii) choose a final bit rate from the manifest based on the comparison result; and (viii) receive, from the ABR server, all segments of the digital content at the final bit rate.

A system, method and computer readable storage medium are disclosed to provide dynamic network resource management in a telecommunications network where at least a portion of the network resources are located at an edge of the telecommunications network. The capacity available, the aggregate demand of resources at a given time, and the cost of the network resource demanded as well as each customers upper price limit may be considered and adjusted in real-time by different network resource allocation models.

A method is presented that allows for coordination between parties wanting to communicate. The method serves to replace the current ‘synchronous’ method of phone session initiation (which allows random people to interrupt one's flow) with a system that allows both parties to indicate when they are ready and willing to communicate with particular parties. Instead of a first party directly calling a second party, both indicate readiness to talk to each other by means of (for instance) status indicators on a smartphone, thereby eliminating the obtrusive nature of the time-limited phone ring. The method also includes an apparatus that determines which is the optimal party to actually place the call such that overall expenses may be minimized.

The subject matter described herein includes managing access conditions and determining which access point to use by a wireless device based on terms and conditions (TCs) for allowing access (TCsAA) and terms and conditions for utilizing access (TCsUA) provided and updated by various parties in a system for alternative network access provision (ANAPS) comprising of a cloud based server system and a wireless device and its connection manager software system. The TCs may depend on a number of variables including one or more of the following: price, availability, relative signal strengths and communication speeds of different cellular base pay and or access points and connections through the stations or access points to the Internet or other backend systems, the location and possible motion of the device, the time of day, week, month or year as well as the cost of communication alternatives.

A plurality of users are associated with a system having at least one information processor coupled to a communication network. Multiple wireless access points to the communication network are provided; and multiple of the users associated with the system are provided VoIP access to the communication network via the access points.

A wireless communication device associated with a mobile operator network transmits an authentication request for network access via a wireless access point (AP) using a transceiver other than the cellular network transceiver. Device authentication can occur directly with the mobile operator network or via a proxy server. Upon authentication, the requesting device may access a wide area network in a data off-load operational mode and the data flow to and from the device via the AP is monitored and reported to mobile operator network associated with the requesting device. The wireless communication device can communicate with any of a plurality of APs distributed in a venue during the data off-load operational mode.

An embodiment logical function architecture for next-generation 5G wireless networks may include a control plane comprising a software defined topology (SDT) logical entity configured to establish a virtual data-plane logical topology for a service, a software defined resource allocation (SDRA) logical entity configured to map the virtual data-plane topology to a physical data-plane for transporting service-related traffic over the wireless network, and a software defined per-service customized data plane process (SDP) logical entity configured to select transport protocol(s) for transporting the service-related traffic over a physical data-plane of the wireless network. An embodiment virtual service specific serving gateway (v-s-SGW) for next-generation 5G networks may be assigned specifically to a service being provided by a group of wirelessly enabled devices, and may be responsible for aggregating service-related traffic communicated by the group of wirelessly enabled devices.

A method and an apparatus can include a system processor control and a system controller. The system controller can retrieve data from at least one database, the data including information associated with at least one of subscribers, multimedia content, and customer premises equipment. The system processor can formulate an input dataset from the retrieved data, perform nonlinear manifold clustering on the input dataset to formulate clusters, and determine a recommendation of multimedia content, the recommendation of multimedia content being based on a metric distance between a subscriber and a multimedia content. The system controller can transmit, to a customer premises equipment of the subscriber, the recommendation of multimedia content.

A system and method for selecting a data delivery network. A determination is made of user information associated with a communication from a user. A determination is made of performance information for multiple data delivery networks. The data delivery network is selected for the communication from the multiple data delivery networks.