Systems and methods of the present disclosure include at least one processor that receives electronic messages, each associated with a respective originating entity. Message metadata of each electronic message is extracted and list subscriptions are determined based on the message metadata. User interaction commands relative to each electronic message are tracked. Record similarity values for user activity records are determined based on a measure of similarity between the originating entity and each activity record. An engagement model is utilized to determine an engagement score indicative of a degree of user engagement with each originating entity based on the user activities and the user interaction metrics to generate a prediction indicative of the degree of user engagement. An unsubscribe condition is determined based on the engagement score being below a threshold score, and an unsubscribe command is automatically issued.

This application sets forth techniques for managing phone number-based user accounts. According to some embodiments, a server computing device can be configured to carry out the steps of (1) receiving, from a first client computing device, a request to create a user account based on a phone number, (2) in response to authenticating that the first client computing device is associated with the phone number: creating the user account based on the phone number, creating a hidden contact address based on the phone number, and assigning the hidden contact address to the user account, and (3) in response to receiving a notification that a second client computing device is associated with the phone number: requiring the user account to be updated to be based on a different phone number, or assigning, to the user account, a visible contact address based on the phone number.

A mobile virtual network operator is provided. The operator includes a server that is communicatively coupled to a mobile device. The mobile device includes application software provided by the virtual network operator for allowing phone call and data connectivity.

The disclosed technology includes systems and methods for controlling enrollment and secure persistent SMS texting account servicing communications. A method is provided that includes receiving, at an enrollment web portal, enrollment data including: enrollment credentials identifying a user for authentication, a phone number of a mobile device associated with the user, and consent by the user to persistently interact with an account servicing system via SMS texting. The method includes: processing the received enrollment data, authenticating the user responsive to processing the received enrollment data, storing the phone number of the mobile device associated with the user in a phone number data storage, and generating, responsive to the authenticating, a revocable token for persistent access to a natural dialogue module via a SMS texting gateway for the mobile device identified by the phone number.

Aspects of this disclosure are directed to a method of routing text messages to subscribers of toll-free numbers using the toll-free exchange. Typically, an originating texter will draft a text message, using, for example, an SMS component of a cellular phone to a toll-free subscriber. In an aspect of the present disclosure, the text message is sent to the originating texter's service provider, which then routes the text message to the toll-free exchange. The toll-free exchange looks up the RESPORG ID associated with the ten-digit toll-free number, and the RESPORG ID is used for text message routing.

Aspects of this disclosure are directed to a method of routing text messages to subscribers of toll-free numbers using the toll-free exchange. Typically, an originating texter will draft a text message, using, for example, an SMS component of a cellular phone to a toll-free subscriber. In an aspect of the present disclosure, the text message is sent to the originating texter's service provider, which then routes the text message to the toll-free exchange. The toll-free exchange looks up the RESPORG ID associated with the ten-digit toll-free number, and the RESPORG ID is used for text message routing.

Aspects of this disclosure are directed to a method of routing text messages to subscribers of toll-free numbers using the toll-free exchange. Typically, an originating texter will draft a text message, using, for example, an SMS component of a cellular phone to a toll-free subscriber. In an aspect of the present disclosure, the text message is sent to the originating texter's service provider, which then routes the text message to the toll-free exchange. The toll-free exchange looks up the RESPORG ID associated with the ten-digit toll-free number, and the RESPORG ID is used for text message routing.

A rule to be implemented in a computing system is formulated as a set of at least three conditions in a hierarchical structure including a parent condition, two or more child conditions, and an outcome. One or more monitoring devices of at least some of the child conditions are instructed to report the status of the corresponding child condition. The status of the parent condition is then determined using the received status of the child conditions.

System and method for detecting SMS parameters manipulation. A first SMS registry is coupled to a first Short Message Service Center (SMSC) and optionally to other SMS registries. The first SMSC is within a terminating telephone network. The first SMS registry receives first and second information about an SMS message that was sent from another telephone network or from an External Short Messaging Entity (ESME) and is destined to the first SMSC. The first and second information represent status of the SMS message respectively before and after the SMS message enters the terminating telephone network. The first SMS registry or a firewall automatically compares at least corresponding portions of the first and second information. As a result of the comparison, in response to detecting a difference between the at least portions of the first and second information, the first SMS registry automatically sends a signal indicating SMS parameter manipulation.

Systems and methods of the present disclosure include at least one processor that receives electronic messages, each associated with a respective originating entity. Message metadata of each electronic message is extracted and list subscriptions are determined based on the message metadata. User interaction commands relative to each electronic message are tracked. Record similarity values for user activity records are determined based on a measure of similarity between the originating entity and each activity record. An engagement model is utilized to determine an engagement score indicative of a degree of user engagement with each originating entity based on the user activities and the user interaction metrics to generate a prediction indicative of the degree of user engagement. An unsubscribe condition is determined based on the engagement score being below a threshold score, and an unsubscribe command is automatically issued.