Aspects of this disclosure are directed to a method of routing text messages to subscribers of toll-free numbers using the toll-free exchange. Typically, an originating texter will draft a text message, using, for example, an SMS component of a cellular phone to a toll-free subscriber. In an aspect of the present disclosure, the text message is sent to the originating texter's service provider, which then routes the text message to the toll-free exchange. The toll-free exchange looks up the RESPORG ID associated with the ten-digit toll-free number, and the RESPORG ID is used for text message routing.

Aspects of this disclosure are directed to a method of routing text messages to subscribers of toll-free numbers using the toll-free exchange. Typically, an originating texter will draft a text message, using, for example, an SMS component of a cellular phone to a toll-free subscriber. In an aspect of the present disclosure, the text message is sent to the originating texter's service provider, which then routes the text message to the toll-free exchange. The toll-free exchange looks up the RESPORG ID associated with the ten-digit toll-free number, and the RESPORG ID is used for text message routing.

The disclosed technology includes systems and methods for controlling enrollment and secure persistent SMS texting account servicing communications. A method is provided that includes receiving, at an enrollment web portal, enrollment data including: enrollment credentials identifying a user for authentication, a phone number of a mobile device associated with the user, and consent by the user to persistently interact with an account servicing system via SMS texting. The method includes: processing the received enrollment data, authenticating the user responsive to processing the received enrollment data, storing the phone number of the mobile device associated with the user in a phone number data storage, and generating, responsive to the authenticating, a revocable token for persistent access to a natural dialogue module via a SMS texting gateway for the mobile device identified by the phone number.

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving from a first system information comprising a message and an identifier of a user, selecting a channel from a plurality of different third party communication channels for sending the message based on one or more properties of communications on the channel, determining a channel-specific user identifier for the selected channel based on the identifier of the user, creating a channel-specific message formatted for the selected channel based on the message, and sending the message to the user on the selected channel using the channel-specific user identifier.

Aspects of this disclosure are directed to a method of routing text messages to subscribers of toll-free numbers using the toll-free exchange. Typically, an originating texter will draft a text message, using, for example, an SMS component of a cellular phone to a toll-free subscriber. In an aspect of the present disclosure, the text message is sent to the originating texter's service provider, which then routes the text message to the toll-free exchange. The toll-free exchange looks up the RESPORG ID associated with the ten-digit toll-free number, and the RESPORG ID is used for text message routing.

A system and computer implemented method which determines usage and available rate plans, at least some of which are pool eligible. Based on expected usage for a billing cycle, the system and method modifies rate plans for one or more devices to migrate devices in and out of the pool(s) and/or modify plans and data available to the pool in order to reduce cost of telecommunications services for the devices.

In order for charging SDT and MTC device trigger over control plane, there is provided a network node (40) that relays messages over a control plane (T5 and Tsp) between an MTC device (10) and an SCS (50). The network node (40) counts the number of messages successfully relayed, and generates a CDR in accordance with the counted number. The messages are SDT messages delivered from the MTC device (10) to the SCS (50), SDT messages delivered from the SCS (50) to the MTC device (10), or MTC device trigger messages delivered from the SCS (50) to the MTC device (10). The network node (40) transfers the CDR to an OCF (31) or a CDF (32).

A mobile virtual network operator is provided. The operator includes a server that is communicatively coupled to a mobile device. The mobile device includes application software provided by the virtual network operator for allowing phone call and data connectivity.

Systems and methods for automated routing and rating of communication data.

A method for reducing costs associated with fraudulent call activity is provided. The method includes receiving data associated with usage of a telecommunications number. The method further includes analyzing the data to determine that the usage of the telecommunications number is indicative of a fraudulent call activity. The method further includes assigning a call route to the telecommunications number adapted to reduce a cost associated with the fraudulent call activity.