A communication gateway device to facilitate communication between at least one elevator car, a call center system, and a third party device includes a cellular communication interface including a digital cellular interface and an analog cellular interface, a wired telephone communication interface including a digital wired telephone interface and an analog wired telephone interface, and an elevator communication interface to send and receive an elevator communication to and from at least one elevator communication device associated with the at least one elevator car, the elevator communication interface associated with the cellular communication interface and the wired telephone communication interface to send and receive the elevator communication to and from at least one of the call center system and the third party device via at least one of the digital cellular interface, the analog cellular interface, the digital wired telephone interface, and the analog wired telephone interface.

In a telephone switching apparatus equipped with an automatic call recording function, when recording of a call is started, a PB signal cannot be sent by operating a button any longer. Further, a user mistakenly assumes that there is a problem because the PB signal cannot be sent. Means capable of selecting, when recording means starts recording of a call, whether a PB signal is sent or not is provided, thus making it possible to send a PB signal.

Systems and methods for improving safety of a multi-function portable personal communications device can include determining a first position of the personal communications device, after a predetermined time interval, determining a second position of the personal communications device, determining the distance between the first position and the second position, determining the time interval in which the personal communications device moved from the first position and the second position, calculating an average velocity of the personal communications device based on the first position, the second position and the time interval and, if the average velocity of the personal communication device exceeds a predetermined value, sending an alert or inhibiting a function of the personal communications device. Other systems and methods that improve safety are also disclosed.

We disclose a concierge device that can be configured to register, control and support a consumer device. It can alternatively or redundantly connect to a home management bridge and/or cloud-based management servers. It can accept menus that allow a single concierge device to provide a wide range of functions for various consumer devices. The concierge device allows the user in a single action to initiate a support session, automatically identifying the consumer device. The concierge device can be configured for voice or video support calls. The concierge device in conjunction with a home management bridge or gateway can manage on boarding of components of an automated home, such as switches and lamps. Implementations of the concierge device that include a display can show supplemental information, such as advertising, optionally in coordination with media being played on a consumer device coupled in communication with the concierge device.

We disclose a concierge device that can be configured to register, control and support a consumer device. It can alternatively or redundantly connect to a home management bridge and/or cloud-based management servers. It can accept menus that allow a single concierge device to provide a wide range of functions for various consumer devices. The concierge device allows the user in a single action to initiate a support session, automatically identifying the consumer device. The concierge device can be configured for voice or video support calls. The concierge device in conjunction with a home management bridge or gateway can manage on boarding of components of an automated home, such as switches and lamps. Implementations of the concierge device that include a display can show supplemental information, such as advertising, optionally in coordination with media being played on a consumer device coupled in communication with the concierge device.

Systems, devices, and techniques for multiple device and multiple line enabled computing devices and computing appliances are described herein. A device number can be assigned to a computing device and can be unique to the computing device. A plurality of alias numbers can be provided to the computing device and enabled for use by the computing device. Alias numbers can be enabled on multiple computing appliances, such that a user can transfer voice or video calls between devices using the alias numbers. Further, monitoring components in a home environment, for example, can be associated with one or more alias number so that security alerts can be provided to the various computing devices and computing appliances associated with the alias numbers.

Various implementations include systems and methods for unlocking a door to a building on behalf of a tenant of the building that addresses the shortcomings of legacy telephone entry systems and allows for more efficient and safer management of building entry requests from third parties. In some implementations, the system taps into the legacy telephone entry systems to communicate with third parties seeking entry into the building. In some implementations, the system communicates with third party computing devices (e.g., stationary or mobile devices) to process entry requests. And, in some implementations, the system communicates entry preferences (or parameters) associated with a tenant with a door lock system to allow for entry during certain time windows or under certain conditions.

A communication system capable of enabling one or more communication devices to remotely execute one or more applications includes one or more communication devices that are coupled to a data connection. At least one of the one or more communication devices is operable to communicate a request to establish a communication session over the data connection. The system also includes one or more application servers that are coupled to the data connection. At least one of the one or more application servers is adapted to execute an application to establish the requested communication session with the at least one communication device. The at least one application server resides at a location remote from the at least one communication device. The at least one application server communicates a request for processing service to the at least one communication device. The request for processing service is communicated to the at least one communication device over the data connection.

Systems, devices, and techniques for multiple device and multiple line enabled computing devices and computing appliances are described herein. A device number can be assigned to a computing device and can be unique to the computing device. A plurality of alias numbers can be provided to the computing device and enabled for use by the computing device. Alias numbers can be enabled on multiple computing appliances, such that a user can transfer voice or video calls between devices using the alias numbers. Further, monitoring components in a home environment, for example, can be associated with one or more alias number so that security alerts can be provided to the various computing devices and computing appliances associated with the alias numbers.

Various implementations include systems and methods for unlocking a door to a building on behalf of a tenant of the building that addresses the shortcomings of legacy telephone entry systems and allows for more efficient and safer management of building entry requests from third parties. In some implementations, the system taps into the legacy telephone entry systems to communicate with third parties seeking entry into the building. In some implementations, the system communicates with third party computing devices (e.g., stationary or mobile devices) to process entry requests. And, in some implementations, the system communicates entry preferences (or parameters) associated with a tenant with a door lock system to allow for entry during certain time windows or under certain conditions.