Example implementations are directed to methods and systems for curating messages from viewers to identify a question associated with a recorded video that include video data, where the question is extracted from a queue of the video data; analyze the video data to determine one or more answer segments for the question that satisfy a confidence score based on a location of the question in the recorded video; and generate an answer summary for the question with links to each of the one or more segments, where the links are ranked based on the confidence score.

The present disclosure is directed toward systems and methods for managing a digital survey over voice-capable devices. In particular, the systems and methods described herein create a digital survey question from a verbal input. Additionally, the systems and methods described herein provide the digital survey question to respondents by way of voice-capable devices. The systems and methods also receive verbal survey responses, generate survey results from the verbal responses, and provide the survey results to a survey administrator.

Systems and methods for facilitating collaboration between a local user or team in a meeting space and one or more remote users outside the meeting space are provided. The virtual co-location system may include, for example, an IOT device including sensors, a microphone, a beacon light, a speaker, a user control interface (e.g., including a control input adjusted by the local user, the user control interface producing an electronic control signal representing a setting of a control device), and/or a local microprocessor for executing local collaboration software. The virtual co-location systems and methods may also or alternatively include a remote computer having a remote microprocessor for executing remote collaboration software.

A communication session between a user and an agent to discuss content provided by a client. A first interactive event occurred during the communication session. A first data collection package associated with the first interactive event is identified. The first data collection package includes a plurality of queries, each query being associated with one of a plurality of workflow stages of a data collection workflow. For each of the queries in one of the workflow stages, a data collection rule corresponding to a current workflow stage is examined to determine whether the query should be sent to the user, the query is transmitted to the user device of the user based on the examination, and a user response is received from the user device in response to the query. The user profile and the agent profile are updated based on user responses.

Systems and methods for facilitating collaboration between a local user or team in a meeting space and one or more remote users outside the meeting space are provided. The virtual co-location system may include, for example, an IOT device including sensors, a microphone, a beacon light, a speaker, a user control interface (e.g., including a control input adjusted by the local user, the user control interface producing an electronic control signal representing a setting of a control device), and/or a local microprocessor for executing local collaboration software. The virtual co-location systems and methods may also or alternatively include a remote computer having a remote microprocessor for executing remote collaboration software.