In some embodiments, the present invention provides for a computer system which includes at least the following components: a plurality of computing devices associated with a plurality of users associated with a plurality of users; where each computing device of the plurality of computing devices is configured to: electronically receive software which, when being executed, cause such computing device to display a plurality of instances of a specifically programmed graphical user interface (GUI); where each instance of the GUI is configured to display a real-time updatable meeting information representative of a direct electronic proximity-based communication between at least two computing devices associated with at least two users who desire to meet at a particular location to engage in a transaction of at least one good, at least one service, or both, whose marketable value lasts for a period of 30 seconds to 60 minutes.

An electronic device is disclosed. An electronic device according to various embodiments disclosed in the present document may comprise: a communication circuit; an audio output device; and a processor electrically connected to the communication circuit and the audio output device, wherein the processor is configured to: when a message is received from an external server apparatus through the communication circuit, identify whether the received message has a designated format; and parse audio data from the received message when the received message has a designated format, and output, through the audio output device, the parsed audio data as a notification sound notifying of the message reception. In addition, various embodiments recognized through the specification are possible.

A call method is provided. In the call method, a first account is associated with a number of called party devices. A calling party device may call the number of called party devices by using the first account. When receiving calling, a called party device that is difficult to carry, such as a smart speaker or a smart television, may detect whether a distance to a smartwatch or a mobile phone having a same account is less than a distance threshold. If the distance is less than the distance threshold, the smart speaker or the smart television may output an incoming call prompt. If the distance is not less than the distance threshold, the smart speaker or the smart television ignores the received calling, and makes no response to the calling.

A user terminal emulation server maintains a database identifying network addresses, UI capabilities, and communication protocols of I/O user devices. Communication sessions are established between a user terminal emulation application and a network entity and I/O user devices proximately located to a user and provide a combined I/O user interface. Delay profiles are determined between the application and the I/O user devices. A downlink flow from the network entity is split into a plurality of downlink flow components assigned to the I/O user devices. For each of the downlink flow components, the server formats the component for transmission to the assigned I/O user device, initiates transmission of the formatted downlink flow component to the assigned I/O user device, and controls timing for when the formatted downlink flow component is transmitted to the assigned I/O user device based on the delay profile associated with the assigned I/O user device.

According to one embodiment, a computing device may conduct an active telephone conversation and a proximity of the computing device to a second computing device may be determined to be within a predetermined distance. Moreover, a determination of a capability of the second computing device to conduct a telephone conversation may be made, and in response to such determinations, the active telephone conversation may be transferred from the computing device to the second computing device. In an example, when a user holding a telephone conversation moves near a smart speaker, the telephone conversation may be transferred to the smart speaker from the user's mobile device, should the user desire such a transfer. Moreover, as the user moves around, the telephone conversation may move with the user from device to device, enabling a seamless and intuitive telephone conversation experience for the user.

This disclosure provides systems, methods and apparatus, including computer programs encoded on computer storage media for intelligent routing of notifications of incoming voice communication requests. A device, such as a smartphone, may receive an incoming voice communication request, such as a cellular voice call. The smartphone may then identify devices connected to it, such as headsets, tablets, etc., and request each device activate a microphone or camera to attempt to locate the user with respect to the connected devices. The smartphone may then select one of the connected devices, or itself, as the device best able to notify the user of the incoming call based on captured audio, images, or video. The smartphone may then request the selected device output a notification, such as a ring tone, to notify the user of the incoming call. Such a technique may avoid inundating the user with simultaneous call notifications from multiple devices.

The disclosed teleconferencing methods involve detecting a howl state during a teleconference which involves two or more teleconference client locations and a teleconference server. The teleconference server is configured for providing full-duplex audio connectivity between the teleconference client locations. The howl state is a state of acoustic feedback involving two or more teleconference devices in a teleconference client location. Detecting the howl state involves an analysis of both spectral and temporal characteristics of teleconference audio data. The disclosed teleconferencing methods involve determining which client location is causing the howl state and involve mitigating the howl state or sending a howl state detection message.

Techniques described provide for transferring calls between a first user equipment (UE) and a second UE. One implementation may include receiving a request to transfer a call, which has been established established between the first UE and a third party device, to be between a second UE and the third party device. Location information for the first and second UEs may be received. A determination may be made to determine whether the first and second UE are in proximity to each other. In the event that a determination is made that the first and second UE are in proximity to each other, the established call may be transferred from the first UE to the second UE. Other aspects and features are also claimed and described.

Rerouting apparatus for rerouting data including multimedia data. The apparatus is for association with electronic equipment and allows for routing the data to a device regarded as the most convenient for playing the media. The apparatus comprises an announcer device for indicating to surrounding equipment that associated equipment is available for rerouting, thereby to enable receipt of rerouted communications therefrom, and a scout device for scanning surroundings of the associated equipment to find out about compatible equipment in the vicinity, thereby to reroute communications thereto. The apparatus may be attached to any device having data processing capability, to enable rerouting of data and communications therebetween.

A method for handling contact center teleservices in voice and/or data through a plurality of mobile devices, such as smartphones, is disclosed. The invention is directed to a novel concept named “Event” in which any interaction between a customer and a call center platform via voice or data is uniquely identified. This concept introduces a functionality into the Cloud-Implemented Intelligent ACD making it able to identify each call or contact with a “tag” that is later used to manage all possible future interactions between the customers and the agents by linking them under the Agent Mobile Platform, while adding the capability to maintain open the communication originally established between a customer and an agent in the case of any communication interruption, either involuntary or voluntary, thus making the C-I IACD able to route the contact once the communication is reestablished or when the customer calls the contact center platform back again. This method enables the customer to be attended by one and the same agent for as many times as the business rules permit, until the customer closes the opened tag.