Exemplary embodiments relate to techniques for applying media effects to a video stream. For example, media effects may be applied and/or altered based on input from viewers or participants in the video stream. Changes to the media effects may accumulate based on the inputs. In another example, viewership numbers or engagement with a user applying a media effect may alter the media effect. In a broadcast context, actions of the broadcast audience (e.g., as measured by polling) may affect the broadcast and hence the broadcaster. Object recognition and/or people recognition may be applied to cumulatively alter the media effects in an augmented reality context.

A digital network assistant which can detect network anomalies, identify actions likely to remediate them, and assist the user in carrying out those actions. In particular, a digital network assistant constantly monitors data streams associated with the network to determine key performance indicators for the network. When these key performance indicators indicate a network anomaly, the digital network assistant associates it with a digital string to one or more actions likely to remediate similar network issues. The digital network assistant can take these actions automatically or present them to a user to be taken. The system can also aid the user in taking the required actions via an augmented reality interface. In addition, the system can create narratives embedding findings from data analysis eliminating subjectivity. The system can also find optimal parameter sets by continuously analyzing anomaly-free parts of the network and their key performance indicators.

Disclosed is a method and system for preventing replay attacks for mobile promotions associated with promotion devices. Upon the occurrence of a promotion winning event such as a designated outcome of a game played on the promotion device the user, via a software application accessible to their mobile device, forwards images of the event to a server over a network. The server determines entitlement to the promotion and analyses data associated with the images and mobile device location and time to confirm that the event is new promotion winning event. Upon such confirmation an entitlement to the promotion is awarded to the user. The foregoing prevents unscrupulous users from logging multiple claims for the same promotion winning event.

A contact center augmented reality system may include a supervisor device, a location tracker, a state monitor, and an augmenter. The supervisor device may include a display to augment a supervisor view of the contact center. The location tracker may monitor agent locations in the contact center and may monitor the supervisor device location in the contact center. The state monitor may monitor a state of agents of the contact center. The augmenter may instruct the display of the supervisor device to display an agent-state augmentation artifact such that a state of a first agent of the contact center is displayed at a location associated with the first agent.

Exemplary embodiments relate to techniques for applying media effects to a video stream. For example, media effects may be applied and/or altered based on input from viewers or participants in the video stream. Changes to the media effects may accumulate based on the inputs. In another example, viewership numbers or engagement with a user applying a media effect may alter the media effect. In a broadcast context, actions of the broadcast audience (e.g., as measured by polling) may affect the broadcast and hence the broadcaster. Object recognition and/or people recognition may be applied to cumulatively alter the media effects in an augmented reality context.

Enterprise communication display systems enable life-like images for videoconferencing and entertainment productions. Life-like images appear in a 3D environment where imaged people are visible through the use of specially configured see-through displays. Imaged people can also be viewed amongst a reflected foreground. A dual mode large high-resolution display is inventively configured for watching and working. Methods for enterprise wide deployments for corporate, healthcare, education, and government communications, including hotel properties and a property management system are shown. The invention further discloses an online production system for events. Further, a black void illusion is described and is applicable to numerous displays including event and live theater stages and movie theaters. Numerous inventive features are described enabling and advancing the black void illusion.

Disclosed is a method and system for preventing replay attacks for mobile promotions associated with promotion devices. Upon the occurrence of a promotion winning event such as a designated outcome of a game played on the promotion device the user, via a software application accessible to their mobile device, forwards images of the event to a server over a network. The server determines entitlement to the promotion and analyses data associated with the images and mobile device location and time to confirm that the event is new promotion winning event. Upon such confirmation an entitlement to the promotion is awarded to the user. The foregoing prevents unscrupulous users from logging multiple claims for the same promotion winning event.

Systems and methods for superimposing the human elements of video generated by computing devices, wherein a first user device and second user device capture and transmit video to a central server which analyzes the video to identify and extract human elements, superimpose these human elements upon one another, adds in at least one augmented reality element, and then transmits the newly created superimposed video back to at least one of the user devices.

An augmented reality-based video calling system includes a first terminal configured to capture a video and a second terminal configured to add virtual content to the video captured by the first terminal and provide information regarding the added virtual content to the first terminal. The first terminal calculates 3D position coordinates of the virtual content in a 3D space corresponding to the video on the basis of the provided information regarding the virtual content, combines the virtual content with the video using the calculated 3D position coordinates, and display the virtual content combined with the video.

Apparatus and methods related providing city services, such as parking, are described. A mobile device can be configured to receive information from local sensor nodes, such as parking sensor nodes, in the vicinity of the mobile device. In a parking application, the mobile device located in a moving vehicle can be configured to locate available parking based upon the information received from the parking sensor nodes. In other embodiments, the mobile device can be utilized in a retail establishment in conjunction with a remote server to display eye-level image data taken at various locations throughout the retail establishment. The eye-level image data can include products displayed throughout the retail establishment and can be augmented with one or more indicators that indicate product placement locations associated with the products.