Patent classifications
H04M2203/4509
SYSTEM AND METHOD FOR USER COMMUNICATION IN A NETWORK
Methods and systems for user communication in an online community and/or website are provided. User profile data may be accessed to from a memory. An analysis system compares the user profile data for the user with a time-dependent goal to determine a result. The time-dependent goal may be determined based on an analysis of a set of (successful) users. A user interface system generates a representation of the result for prompting the user to initiate a communication to a different user based on the time-dependent goal. The representation may comprise a metered representation indicating an amount of progress, by the user, toward the time-dependent goal.
Method and system for call, facsimile and electronic message forwarding
A method and system are provided for forwarding telephone calls, facsimile transmissions and electronic messages to a single forwarding telephone number. The telephone calls, fax transmissions and electronic messages are first forwarded to a central forwarding repository by the forwarding party where the fax transmissions, and messages are converted to audio formats. Forwarded telephone calls and audio formatted versions of the fax transmissions and electronic messages are then forwarded directly to a designated forwarding number. If the forwarding party answers at the forwarding number, she will receive forwarded calls, and the audio formatted versions of fax transmissions and electronic messages will be played to her over her telephone. If the forwarding party does not answer the forwarded call, she subsequently may retrieve saved telephone calls, saved telephone messages and saved audio versions of fax transmissions and electronic messages from the central forwarding repository.
OFFLINE VOICEMAIL
A method for accessing offline voicemail messages within a mobile messaging application may be provided. First, a voice mail message may be received and the voicemail message may be transcribed to text. Next, the voicemail message and the text transcription may be stored. The recipient may then be presented with a list of voicemail messages and the voicemail message may be retrieved in response to the recipient. The recipient may read or listen to the voicemail message or both. The recipient may also annotate the voicemail message.
System and methods for enhanced multimedia in VoIP networks
Calls placed to a call recipient bypass the terminating messaging system, creating an enhanced message in the call originator's messaging system and delivering the enhanced message using alternate routing information. A caller creates enhanced messages for a call recipient even when the call recipient's messaging system does not support such functionality. The caller also embeds stored content and/or use links in the enhanced messages to allow the message to be modified and/or deleted before it is accessed by the call recipient.
MESSAGING SYSTEMS AND METHODS
Apparatus, methods, and machine-readable articles of manufacture improve reliability and scalability of a messaging system. In some embodiments, the system's configuration data and subscriber information are stored in a central repository of a core node, and replicated to one or more non-core nodes. Data replication may be performed in real-time or near real-time, periodically, sporadically, or otherwise. Nodes may rely on the replicated data to provide the system's subscribers and outside callers with services that do not involve updating of configuration or subscriber data. In this way, the non-core nodes may continue to process calls when the core node is unavailable. For example, the non-core nodes can route calls to the appropriate subscribers without relying on the core. As another example, the non-core nodes can take messages from callers when the core node is unavailable. The messages may be queued for posting and delivery when the core node becomes available.
Outgoing Call Management in a Communication Environment with Unified Communication Interfaces
A computer-implemented method for managing a billing policy for mobile phone associated with a first phone number corresponding to a first account and a second phone number corresponding to a second account is described herein. The billing policy defines actions performed by the mobile phone to be charged to the first account, and defines actions performed by the mobile phone to be charged to the second account. Charges are allocated to one of the first account and second account based on the billing policy. A user can configured to phone to operate in a private mode, in response to which actions are charged to a default account of the two accounts, and information about the action is not provided to an external entity.
Call response system
A Call Response System comprising modules that are mutually interfaced for sharing parameters. Firstly, a data-collection module, for collecting parameters of an incoming call and of a recipient for the incoming call. Secondly, a dynamic-scripting module for configuring a response scenario according to prioritized combinations of the parameters and for substituting a component for at least one respective open variable within the configured scenario. Finally, a call-response module for transmitting aspects of the component substituted configured scenario, and for recording aspects of the transmitted scenario.
Voicemail management with multi-number phones
A computer-implemented method for managing voicemails includes receiving, at an intermediate server communicatively coupled to a mobile phone associated with a first phone number corresponding to a first contact group and a second phone number corresponding to a second contact group, a request to receive an incoming call associated with a caller phone number. The intermediate server identifies a contact group associated with the request. The identified contact group comprises the first contact group in response to the received request corresponding to the first phone number, and the identified contact group comprises the second contact group in response to the received request corresponding to the second phone number. The intermediate server selects a voicemail setting based on the identified contact group. In response to determining to route the incoming call to voicemail, the voicemail is configured based at least in part on the selected voicemail setting.
Billing policy management for multi-number phones
A computer-implemented method for managing a billing policy for mobile phone associated with a first phone number corresponding to a first account and a second phone number corresponding to a second account is described herein. The billing policy defines actions performed by the mobile phone to be charged to the first account, and defines actions performed by the mobile phone to be charged to the second account. Charges are allocated to one of the first account and second account based on the billing policy. A user can configured to phone to operate in a private mode, in response to which actions are charged to a default account of the two accounts, and information about the action is not provided to an external entity.
MESSAGE FORWARDING AND RETRIEVAL WITH A SINGLE MESSAGING SERVICE
Embodiments described herein generally relate to a method and system of integrating a user's voice mail onto a single voice messaging service, e.g., a Unified Messaging (UM) service, such that a client may access this single source for voice mail retrieval, even where such voice mails are from a variety of sources, e.g., work, mobile phone, etc. A user, or the user's mobile operator, need only agree to accept the service, and the registration and configuration requirements for providing the service and forwarding calls to the service are automatically configured. The user's existing speed dial key or other setting for retrieving voice mail may also be automatically configured to the access number(s) for the service. Configurations may monitor the status of the service and update access and/or forwarding numbers. Voice mail forwarding and settings may also be automatically reverted back to the user's original service.