A device includes a communication unit configured to receive a call request from a calling user; and a control unit configured to control the communication unit to provide a response message including information about a current situation based on information about an application currently being executed to the calling user in response to a rejection regarding the call request.

This disclosure provides methods, systems, and platforms for automatically prompting a mobile device user to download an application to their mobile device after a triggering event. Triggering events include calling a business, receiving a call from a business, and navigating to a website. In some embodiments, a business can run a targeted campaign to automatically prompt a mobile device user to download an application. In some embodiments, the platform interacts with an application installed on the mobile device. The prompt displayed on the mobile device includes an actionable option to download an application.

A communication method between a terminal transmitting a communication request and a receiving terminal is disclosed. The method includes the receiving terminal receiving the communication request, the communication request including a proposed communication mode for the requested communication. After a user interaction carried out on the receiving terminal indicating the selection of another communication mode different from the proposed communication mode, an acceptance message is sent to the transmitting terminal, the acceptance message including the other selected communication mode. After sending the acceptance message, the display of a display device associated with the receiving terminal is modified such that a communication interface relative to said other communication mode is displayed. Communication between the receiving terminal and the transmitting terminal then occurs according to the other communication mode, via the communication interface.

A method for facilitating a safety check in emergency situations includes: storing a plurality of account profiles, each including a primary account number, account details, and sets of communication data; receiving a transaction message including a specific primary account number and an indication that an associated individual is safe; identifying a specific account profile that includes the specific primary account number; and transmitting a safety notification including the account details stored in the specific account profile the indication of the associated individual's safety for at least one of the sets of communication data stored in the specific account profile.

This disclosure provides methods, services, and platforms that automatically prompt mobile phone users to add contact information to their phone book after a triggering event such as calling a phone number. The methods, services, and platforms allow mobile network operators to provide a service that allows businesses to potentially have their numbers added to the phonebook of a mobile phone after a disconnected call.

A computer-implemented method to establish communication between devices is provided. The method may include obtaining a request for a communication session at a communication system from a first device. The request may include an identifier associated with the first device. The method may further include obtaining data associated with a user associated with the first device based on the identifier in the request. The data may include: a medical condition of the user and a location of the user. In response to obtaining the request, the method may include selecting a second device of multiple second devices associated with the communication system to participate in the communication session. The second device may be selected based on the medical condition of the user and a location of the user. The method also include establishing, by the communication system, the communication session with the selected second device.

A server, an apparatus, and a method for providing a call availability information of a driver are disclosed. A call availability information providing server may include a driving route calculating unit configured to receive a starting position and destination information transmitted from a vehicle terminal connected through a wireless communication network and to calculate a driving route corresponding to the received starting position and destination information; a call availability information generating unit configured to calculate a driving mode and a passing time per unit interval within the calculated driving route and to generate call availability information based on the calculated driving mode and passing time per unit interval when it is determined that a vehicle installed with the vehicle terminal is driving; and a call availability information transmitting unit configured to transmit the generated call availability information to the vehicle terminal.

A do not disturb (DND) mode for telephonic devices, in which the DND mode is automatically deactivated after a time increment has elapsed, the DND mode having been activated based on detecting, upon receiving a telephone call, a selection of the control.

A redirection and messaging system receives telephony information identifying a caller and call context from a telephony system. The system selects one of a plurality of messaging operators based on the call context, optionally sends an introductory message to the caller via a messaging service, and generates a message interface for the selected message operator. The message interface includes the caller and call context and any messages sent between the caller and the selected message operator, with an input interface allowing the selected message operator to input and send messages to the caller.

Methods and systems of providing caller information are provided. Exemplary systems and methods provide location information for audio files including the caller information. The location information can be used to retrieve the audio information, which can be played on a call recipient's device, and/or a translation of the audio information, which can be displayed on the call recipient's device.