A system and method for facilitating real-time communication with a caller without a user accepting a call, wherein the system or method: receives a notification of the call; obtains information about the user and the caller from one or more data sources; determines the user's temporal status at a given point in time and the caller's identity based on the information; generates a context-specific message based on the user's temporal status and the caller's identity, wherein the message summarizes the user's temporal status; and provides the message to the caller. Alternatively, the message is a generic message, when the caller's identity cannot be determined.

A network device (e.g., a user's mobile phone) may be used to make a telephone call to a landline telephone associated with a client device (e.g., a business's device). If the telephone call is terminated, either the network device or the client device may generate a text message to the other and establish a communication session. The client device may present a variety of options to the network device of service requests that may be completed by text message. The network device may transmit the service request and the service request may be fulfilled by the client.

Embodiments of the present disclosure include a media display control method and a related product. The method includes: after a call between a first terminal and a second terminal rings, obtaining candidate media information from a resource server, and displaying the candidate media information; determining first to-be-displayed media information after the call between the first terminal and the second terminal is connected, where the first to-be-displayed media information is media information selected from the candidate media information; and sending, by the first terminal, the first to-be-displayed media information to the second terminal. Media information displayed by the terminals may be controlled after the call between the terminals is connected, so that the displayed information is controlled during the call. In this way, valuable information is displayed to the user, and communication efficiency is improved.

A user device may output an indication of an incoming call from a calling device. The user device may receive a request to screen the incoming call. The user device may analyze a transcription of voice input, received from the calling device, for one or more keywords related to a request for funds. The user device may output one or more input options, which permit a user of the user device to respond to the request for funds, including an input option to transfer funds from a first account associated with the user device to a second account associated with the calling device. The user device may detect a user interaction with the input option to transfer funds from the first account to the second account. The user device may transmit a request that causes funds to be transferred from the first account to the second account.

Improved approaches for users of electronic devices to communicate with one another are disclosed. The electronic devices have audio and/or textual output capabilities. The improved approaches can enable users to communicate in different ways depending on device configuration, user preferences, prior history, etc. In one embodiment, the communication between users is achieved by short audio or textual messages.

A device includes a communication unit configured to receive a call request from a calling user; and a control unit configured to control the communication unit to provide a response message including information about a current situation based on information about an application currently being executed to the calling user in response to a rejection regarding the call request.

Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call. Methods and devices for automatically prompting a user with predictive message response options are also disclosed.

A computerized method including: a) receiving, by a communication management platform, communication interruption information; b) receiving, by the platform, an identifier of terminals initially in communication; c) sending a communication request to the second terminal; d) in case of failure, repeating the sending; e) upon establishing communication between the platform and the second communication terminal (2), sending a request to communicate with the first communication terminal; f) upon establishing communication between the communication management platform and the first communication terminal, placing the two terminals in communication with each other.

One example method of operation may include identifying a failed call connection via a notification identifying a calling device and a called device stored in a carrier network, and responsive to identifying the notification, transmitting an invocation request to a virtual computing network comprising a plurality of virtual machines, selecting a virtual machine corresponding to the called device, selecting a virtual mobile device from among a plurality of virtual mobile devices operating on the virtual machine, initiating a virtual mobile device application associated with the virtual mobile device, and responsive to initiating the virtual mobile device application, transmitting one or more of a first message to the called device and a second message to the calling device.

An approach is provided in which an information handling system sends a first request to a user over a voice channel through a first communication network. The request is in an audio format and requests a user data set from the user. The information handling system establishes a messaging channel with a user device utilized by the user through a second communication network. The messaging channel is an end-to-end digital data channel between the information handing system and the user device. The information handling system receives a set of user data corresponding to the first request from the user device over the messaging channel, and sends the set of user data to a conversation system.