A method and system that support re-establishing a dropped call or communication is disclosed. A terminal may publish its parameters to other terminals through in-band or out-of-band signaling. Token values may then be determined by a weighted sum of parameters, where the terminal having the largest weighted sum possesses the token. If the call or communication drops, the terminal possessing the token then initiates communication to the other terminals. In addition, a plurality of tokens may be used when there are more than two terminals in a call. The terminals may be partitioned into groups, where one of the terminals in each group possesses a token.

Each user of a telecommunications system may speak and record their own name, in their own voice, and a recording of their spoken name may subsequently be accessed by or delivered to other users of the system, thereby facilitating communication between users by enabling users to better know how to pronounce the names of other users. A user may listen to the recorded spoken name of another user before placing a call to another user. When a user joins a conference call, their spoken name may be announced to other users (attendees) already in the call. A user joining a conference call may listen to the recorded spoken names of attendees in the call. A button on users' phones may invoke these features.

Disclosed embodiments provide improved communication between a caller and multiple parties. A caller performs a call spray operation on a group of contacts using an electronic communication device such as a mobile telephone. The call spray operation attempts to contact an electronic device associated with each contact in the group of contacts. If one of the contacts answers and is deemed to be a live user, then the remaining contacts that did not answer each receive a message on their associated electronic device indicating which of the contacts answered the caller with a live user. In this way, a group of people can be conveniently contacted and kept up to date with the status of the communication with the caller.

Disclosed embodiments provide improved communication between a caller and multiple parties. A caller performs a call spray operation on a group of contacts using an electronic communication device such as a mobile telephone. The call spray operation attempts to contact an electronic device associated with each contact in the group of contacts. If one of the contacts answers and is deemed to be a live user, then the remaining contacts that did not answer each receive a message on their associated electronic device indicating which of the contacts answered the caller with a live user. In this way, a group of people can be conveniently contacted and kept up to date with the status of the communication with the caller.

A technique for obtaining caller-originated alert signals in IP-based communication sessions is disclosed. According to one embodiment, the technique may be realized as a method comprising the steps of: receiving, from a first user equipment and via a first communication channel, a request to initiate a communication session, the request being received at a second user equipment; in response to the request, causing a phonepage server to transmit, via a second communication channel, a caller-originated alert to the second user equipment; and rendering the caller-originated alert to alert a user associated with the second user equipment.

A method and device are described for displaying a text message received over a voice call in a communication device. The method includes receiving the text message over an Session Initiation Protocol (SIP) session for the voice call, wherein the text message is received in at least one of an SIP INVITE request and an SIP INFO request. The method includes correlating, by the communication device, the text message with the voice call, based on call correlation information. The method further includes displaying, by the communication device, the text message on the communication device during the SIP session based on the correlation.

For an audio transmission, a computer system detects sounds in the audio transmission, where the audio transmission is for participants in a conversation and the conversation includes spoken word sounds of the participants. The method includes determining, by the computer system, that one of the sounds is transmitted from where one of the participants is located and that the one of the sounds indicates a distraction. Responsive to determining that that one of the sounds indicates a distraction, the computer system generates a predetermined action to mitigate the distraction.

Customer orders and other service related events require multiple operations to fulfill and process. One example may include receiving a request message from a user device, identifying the request message as being a particular message type, pre-processing the request message to identify message content, and forwarding the identified message content to an active user interface. The request may be identified as a service request and processed by multiple entities prior to fulfilling the request(s).

A method and a communication apparatus for sharing a series of numbers during a call are provided. In the method, the communication apparatus establishes a call with another communication apparatus, and performs a recognition procedure on a voice in the call to recognize a series of numbers appeared in the voice, so as to display the recognized series of numbers on a display of the communication apparatus. Then, an operation of a user is received and accordingly the series of numbers is sent to the another communication apparatus so as to display the series of numbers on the another communication apparatus.

For an audio transmission, a computer system detects sounds in the audio transmission, where the audio transmission is for participants in a conversation and the conversation includes spoken word sounds of the participants. The method includes determining, by the computer system, that one of the sounds is transmitted from where one of the participants is located and that the one of the sounds indicates a distraction. Responsive to determining that that one of the sounds indicates a distraction, the computer system generates a predetermined action to mitigate the distraction.