Among other disclosures, a method may include collecting historical communication data and personal data relating to a portion of a plurality of communications, a sender of one or more of the communications or one or more recipients of the communications. The method may include generating a profile based on the collected historical communication data and personal data. The method may include receiving user input and incorporating the user input into the profile. The method may include presenting the profile including the user input in response to user behavior.

Systems and methods are described herein for determining dropped call rates (DCR) for various communications networks, such as IP Multimedia Networks (IMS), which include Voice over LTE (VoLTE) networks. For example, the systems and methods utilize data (e.g. abnormal cause codes) generated by layers of the IMS networks, such as a Session Initiation Protocol (SIP) layer of the IMS network, when determining dropped call rates for IMS networks.

Systems, devices, and techniques for multiple device and multiple line enabled computing devices and computing appliances are described herein. A device number can be assigned to a computing device and can be unique to the computing device. A plurality of alias numbers can be provided to the computing device and enabled for use by the computing device. Alias numbers can be enabled on multiple computing appliances, such that a user can transfer voice or video calls between devices using the alias numbers. Further, monitoring components in a home environment, for example, can be associated with one or more alias number so that security alerts can be provided to the various computing devices and computing appliances associated with the alias numbers.

An apparatus includes a memory comprising executable instructions and a processor coupled to the memory and configured to execute the instructions. Executing the instructions causes the processor to receive a broadcast including measurement data captured by a first sensor, verify integrity of the measurement data, perform a quality control analysis on the measurement data by analyzing the measurement data using a quality control algorithm to form an analysis result, generate a response for broadcasting the analysis result, and broadcast the analysis result. The response comprises a determination of pass when the quality control analysis indicates that the measurement data passes the quality control analysis and a determination of fail, a suspected cause of the failure, and a recommended resolution for the suspected cause of the failure when the quality control analysis indicates that the measurement data fails the quality control analysis.

A computer-implemented method comprising capturing measurement data via a first sensor suite, broadcasting the measurement data via short-range communication, receiving, via the short-range communication, a broadcast including a quality control analysis result corresponding to the measurement data and determined by a second sensor suite, acting on the quality control analysis result, and performing quality control analysis for a third sensor suite.

Among other disclosures, a method may include collecting historical communication data and personal data relating to a portion of a plurality of communications, a sender of one or more of the communications or one or more recipients of the communications. The method may include depositing the collected data into a repository of historical communication data and personal data. The method may include presenting one or more items in the repository on a mobile device, in response to user behavior.

Systems and Methods for telecommunication expense management are provided. A distributed platform including a user support site, multiple user databases and customized user applications is provided to enable organizations to better manage their telecommunication services and expenses. In an embodiment, a method for electronically processing telecommunication invoices includes importing the telecommunication invoices, extracting elements from the imported invoices and performing reasonability tests on the imported invoices. The reasonability test includes conducting an automated comparison against established criteria that may be customized by users. The method includes generating one or more interactive reports that enable an organization to effectively manage its telecommunication services.

A telephone communication network analyzes network usage data to find patterns in communications by user of a device in the network. The patterns are analyzed and associated with signals, for example, location, time of day and day of week which are then used to suggest recommended actions to the user. The network usage data may include call data records (CDRs) and Per Call Measurement Data (PCMD), for example. Network elements may send notifications to a client application on the user device. Network elements may also send communication patterns to the client application. Communications analyzed by the network may include voice calls, text messages and IP sessions.

A technique involves modular storage of network service plan components and provisioning of same. A subset of the capabilities of a service design system can be granted to a sandbox system to enable customization of service plan offerings or other controls.

A system, method and program product for implementing a cellular resource sharing support system. A system is disclosed that includes: a behavior analysis system that collects usage data from a set of mobile devices in a cellular network; a subscription manager that computationally generates offers to mobile device owners to avail excess compute resources of the mobile devices to a resource sharing services system; a device manager that tracks the real-time availability and usage of participating mobile devices that are associated with mobile device owners that have accepted offers to avail excess compute resources; and an account manager that calculates a compensation for participating mobile devices.