In order to recover an image forming apparatus, an example computing device determines a target application to be installed in the image forming apparatus based on an application history of the image forming apparatus and obtains configuration information of the target application. The computing device creates a first task of installing the target application in the image forming apparatus and a second task of configuring the target application installed in the image forming apparatus based on the configuration information, and transfers the first task and the second task to the image forming apparatus.

An information processing system includes: a device configured to provide a service to a user by an application installed in the device; and an information processing apparatus configured to specify at least one of an application to be installed in the device, an application to be deleted from the device, and an application to be updated in the device according to information of the application installed in the device and a service contract situation of the user.

An image forming apparatus includes a first storage that stores therein operation flow information indicating an operation flow in the image forming apparatus. An information processing device includes a second storage, a second display section, and a second input section. The second storage stores therein operation manual information indicating an operation manual for the image forming apparatus. The second display section displays the operation manual in accordance with the operation manual information. The second display section displays the operation flow in accordance with the operation flow information when an execution button on the operation manual displayed on the second display section is operated through the second input section.

A computer of an information processing device performs selecting an image processing device of the one or more image processing devices. Further, when one or more pieces of workflow information defining various settings and various processes with respect to the image processing devices are stored in a storage area accessible by the computer, the one or more pieces of workflow information being associated with device identification information identifying a target image processing device subjected to the various settings and the various processes, the computer reads workflow information associated with the device identification information identifying the target image processing device which is different from the image processing device selected in the selecting, and imports the read workflow information in a workflow information storage area of the memory.

A controller performs an approval process of: in response to receiving a first request from an apparatus connected via a communication interface, displaying an approval screen on a user interface; and in response to receiving an approval operation to an approval screen via the user interface, approving display of a remote screen, performs a transmission process of, in response to approving the display of the remote screen, transmitting remote screen data to the requesting apparatus; and after the transmission process, in response to receiving an instruction via the communication interface from a requesting apparatus, performs a particular process based on the instruction. The approval process further includes: determining whether a communication address satisfies a particular condition; and in response to determining that the communication address satisfies the particular condition, approving the display of the remote screen for the requesting apparatus without displaying the approval screen on the user interface.

An information processing apparatus includes a processor configured to: as a first job, perform connection to an external server that is enable to be connected from the information processing apparatus, instruct the external server to execute processing by designating shared information held in a storage device that is enable to be shared by plural jobs, hold the designated shared information in a primary storage section, and release a resource used in the first job, as a second job different from the first job, acquire a result of the processing by the external server, and execute processing using the shared information designated in the first job and held in the primary storage section, and change the shared information held in the storage device and not changing the shared information held in the primary storage section in a case where an operation of changing the shared information is performed between execution of the first job and start of the second job.

An image forming apparatus includes a first storage that stores therein operation flow information indicating an operation flow in the image forming apparatus. An information processing device includes a second storage, a second display section, and a second input section. The second storage stores therein operation manual information indicating an operation manual for the image forming apparatus. The second display section displays the operation manual in accordance with the operation manual information. The second display section displays the operation flow in accordance with the operation flow information when an execution button on the operation manual displayed on the second display section is operated through the second input section.

A server of a printing system includes a print instruction acquisition unit configured to acquire a print instruction indicated by a voice that is a print instruction of a content included in a content group from a voice intermediation device, a selection unit configured to select a content to be printed from the content group according to the print instruction, and a transmitter configured to transmit print data for printing the selected content to the printing device. The selection unit totalizes a printing count of each content included in the content group for a plurality of users, and selects the content to be printed from the content group based on the totalized printing count. The selection unit may select the content to be printed from the content group based on an attribute applicable to a user. The printing device receives the print data and performs printing according to the print data.

A printing apparatus includes a first acquisition unit configured to acquire information about software applicable to the printing apparatus from a management server, a notification unit configured to transmit the acquired information about the software as a device information notification to the print system, a request unit configured to issue an event request to the print system, a second acquisition unit configured to acquire information about software used for an update from the print system in a case where an event of updating the software based on an operation input to the print system is included in a response received in response to the event request, and an update unit configured to perform processing for updating the software of the printing apparatus based on the information about the software acquired by the second acquisition unit.

In a case where a standard authentication system is being connected to an image forming device, a cooperation processing unit of the image forming device uses a set value managed by a set value management unit thereby to cooperate with the standard authentication system. In a case where an extension authentication system is being connected to the image forming device, the cooperation processing unit of the image forming device uses a set value managed by a set value management service, which is an extension service that provides a function other than a standard function of the electronic device, thereby to cooperate with the extension authentication system. A program for the cooperation processing unit and a program for the set value management unit are included in firmware of the image forming device. A set value management program for the set value management service is not included in the firmware.