H04N1/32609

Electronic device that ensures recovery without entire reboot, and recording medium

An electronic device includes an application subsystem and a platform subsystem. The application subsystem includes one or more first independent processes that provide a user with different functions of the electronic device, a first process monitoring circuit that detects a handling-required state of the first independent process, and a system state managing circuit that reboots the first independent process in which the handling-required state has occurred. The first process monitoring circuit that has detected the handling-required state transmits an error notification to the system state managing circuit. The system state managing circuit that has received the error notification reboots the first independent process in the handling-required state.

Non-transitory computer-readable recording medium storing computer-readable instructions for causing information processing device to execute communication processing with push notification server and printer
09948821 · 2018-04-17 · ·

An information processing device may accept an input of a first print instruction. The information processing device may send first print data to a printer in response to accepting the input of the first print instruction. The information processing device may store second print data in the memory in a print stand-by state. The information processing device may receive a push notification from the push notification server. The push notification may include first information that is related to first print processing using the first print data and outputted from the printer. The information processing device may send the second print data to the printer in response to receiving the first information.

Image forming apparatus that forms image based on information from wireless tag

An image forming apparatus includes a wireless tag communication device to write data to, and read data from, a wireless tag attached to a sheet. An image forming device in the apparatus is configured to form an image on the sheet. A controller in the apparatus is configured to determine whether a writing of data to a wireless tag was successful based on a notification from the wireless tag communication device and generate investigation support information if the writing was not successful and control the image forming device to form an investigation support image corresponding to the investigation support information if the writing was not successful.

Information processing system, information processing apparatus and information processing method
09906680 · 2018-02-27 · ·

An information processing system includes a first device and a second device coupled to the first device. The information processing system further includes a connection unit configured to establish a connection between the first device and the second device; a monitoring unit configured to cause the first device and the second device to perform live monitoring of each other, when the connection is established between the first device and the second device by the connection unit; a detection unit configured to detect an occurrence of an error in the first device or the second device by using the monitoring unit; and a saving unit configured to save log information including a log of the error, after the first device and the second device are restarted, when the occurrence of the error is detected by the detection unit.

INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING SYSTEM, AND NON-TRANSITORY COMPUTER READABLE MEDIUM

An information processing apparatus includes a sensing unit that senses occurrence of a predetermined fault through one of detection of the occurrence of the fault and prediction of the occurrence of the fault, and a notifying unit that, when the fault is sensed to have occurred by the sensing unit, identifies a user to be notified that the fault is sensed to have occurred from among multiple users registered in advance, and notifies an information processing terminal of the identified user that the fault has occurred.

Method and device for using cloud print service

A method of using a cloud print service includes registering a virtual printer with a server, designating the virtual printer as an output device and transmitting a content file to the server, monitoring the virtual printer and acquiring print data generated by converting the content file from the server, and requesting printing while transmitting the print data to a local printer.

Media processing device and method of controlling a media processing device
09643433 · 2017-05-09 · ·

Maintenance requirements are reduced by using only a subset of the functions of a media processing device having plural function units for processing processed media. When a control unit of the media processing device receives a command from a host computer to disable a function of an inkjet printer unit disposed to a conveyance path for the processed media or to disable a function of a contact image sensor unit disposed to the conveyance path, a function-disabled mode is entered that disables the specified function. While in the function-disabled mode, detected operating errors related to the disabled function are not reported to the host computer.

System and method for document transmission and routing with recipient control
09635199 · 2017-04-25 · ·

Techniques for transmitting information to a recipient under their control are described. In some situations, the techniques are used in conjunction with a fax delivery system to provide, as part of a connection established to perform a fax transmission, a variety of functionalities to a human recipient that is participating as part of the connection, such as when the human recipient is contacted in error. In addition, in some situations, an interactive voice response system is used to receive and interpret input from a human recipient, such as in response to one or more control selections or options provided to the human recipient.

Non-Transitory Computer-Readable Recording Medium Storing Computer-Readable Instructions for Causing Information Processing Device to Execute Communication Processing with Push Notification Server and Printer
20170094104 · 2017-03-30 ·

An information processing device may accept an input of a first print instruction. The information processing device may send first print data to a printer in response to accepting the input of the first print instruction. The information processing device may store second print data in the memory in a print stand-by state. The information processing device may receive a push notification from the push notification server. The push notification may include first information that is related to first print processing using the first print data and outputted from the printer. The information processing device may send the second print data to the printer in response to receiving the first information.

INFORMATION PROCESSING SYSTEM, INFORMATION PROCESSING APPARATUS AND INFORMATION PROCESSING METHOD
20170078522 · 2017-03-16 ·

An information processing system includes a first device and a second device coupled to the first device. The information processing system further includes a connection unit configured to establish a connection between the first device and the second device; a monitoring unit configured to cause the first device and the second device to perform live monitoring of each other, when the connection is established between the first device and the second device by the connection unit; a detection unit configured to detect an occurrence of an error in the first device or the second device by using the monitoring unit; and a saving unit configured to save log information including a log of the error, after the first device and the second device are restarted, when the occurrence of the error is detected by the detection unit.