A system and method for automatically detecting issues during screensharing in an online meeting. The system and method allow automatic status notification of screensharing, which facilitates efficient and convenient use of virtual meetings. The system and method also use a live status indicator to provide constant and continuous data about the health of the ongoing screensharing session, which prevents computer and network resources waste on status inquiries. The system and method also recognize a problem/issue of the content-sharing and provide virtual meeting participants real-time action guidance to optimize the quality of content-sharing.

In various implementations, a productivity application allows selected content from an electronic document to be shared with and edited by multiple users through instances of a collaboration component. The collaboration component includes a distributed data structure that stores state information about the shared content. The component also includes application logic for managing the state information to reflect user edits and other such changes. This allows the selected content to be shared with the users in any application that supports the collaboration component and without the entirety of the document having to be shared. A user can experience the content in the context of applications other than the productivity application that hosts the document.

Disclosed herein is a method of provisioning a collaborative virtual experience of a building to two or more users, in accordance with some embodiments. The method may include transmitting an interactive 3D model data to two or more follower user devices associated with two or more followers. Further, the method may include receiving two or more follower state data from the two or more follower user devices. Further, the method may include generating a collaborative view data based on the interactive 3D model data and the two or more follower state data. Further, the method may include transmitting the collaborative view data to a leader user device operated by a leader associated with the two or more followers. Further, the leader user device may be configured for presenting the collaborative view data.

Systems and methods are provided for collaborative session including co-browsing in a virtual workspace. The system includes a server-side network node including logic to access a web application using a uniform resource locator (URL) of the web application. The server-side network node includes logic to generate a first model of the web application corresponding to the current state of the web application. The server-side network node includes logic to provide a spatial event map identifying events in the virtual workspace, the events identified by the spatial event map are related to the first model of the web application. The system includes logic to create a second model of the web application as a result of updates to the current state of the web application. The system includes logic to generate an update patch using a difference between the second model and the first model of the web application.

A computing system and method that can be used for a video conferencing system including a graphical user interface having a virtual whiteboard user interface that is responsive to inputs from multiple attendees of a video conference. In particular, the state of an application tool such as a camera, visual note indicator, web link, pen/pencil tool, highlighter tool, or other application tool executing or otherwise represented within the multi-user interaction whiteboard can respond and change in real-time as multiple attendees of the video conference interact with the virtual whiteboard user interface. The systems and methods of the present disclosure allow for a multi-user interaction whiteboard to offer various tools for the video conferencing system to facilitate interactions by multiple attendees within the graphical user interface.

Techniques for enabling an efficient means of collaborating via a collaborative document associated with a communication platform are described herein. In some examples, the collaborative document can be created within and managed by the communication platform. In at least one example, a collaborative document can support editable text and/or objects that can be ordered, added, deleted, modified and/or the like, such as by members thereof. Additionally, the collaborative document can include messaging functionalities. In at least one example, the collaborative document can include or be associated with a document identifier configured to enable functionalities associated with the type of virtual space corresponding to the virtual space identifier. That is, the collaborative document can leverage existing paradigms associated with the communication platform to enable the functionalities. In at least one example, the functionalities can enable the members to collaborate efficiently and effectively via the collaborative document.

A chat room-based file sharing device includes: a memory; and a processor electrically connected to the memory, wherein the processor receives file sharing request information including information about a target shared file and a shared file recipient, creates a file sharing chat room associated with the target shared file, that is specified by the file sharing request information, and, when the file sharing chat room is rendered on a terminal of the shared file recipient, provides a file object corresponding to the target shared file through the file sharing chat room, wherein the file sharer and the shared file recipient share the target shared file through the file sharing chat room by participating as chat participants in the file sharing chat room.

Methods, systems, and apparatuses for improved content creation and synchronization are described herein. A plurality of users may collaborate via a plurality of user devices to create a media asset, such as a webinar. A first user of a first user device of the plurality of user devices may interact with first content and second content associated with the media assets. An indication of the interaction, such as metadata, may be sent by the first user device to a content server(s) and/or a database. The indication of the interaction may be used to synchronize the first content and the second content within the media asset. In this way, any editing/revision/content generation performed at any one of the plurality of user devices may be synchronized in real-time.

An adaptive cloud conversation platform capable of making automated decisions regarding when and how to establish ongoing communications with consumers so as to maximize the relationship between the consumer and a given brand. The system has a connection management services layer which determines what communications should be established and how they should be established, an initiation management services layer which determines when communications should be established, and a user management services layer which stores information about consumers and brands for determination of when and how communications should be established. Certain of these services have machine learning algorithms incorporated into them trained to perform analyses of the particular type of operation handled by that service.

The outputs of each service can be used as inputs to other services, such that a network of machine learnings algorithms is created which determines when and how to establish ongoing communications with consumers.

A system and method for providing a communication session is provided. The system and method include a client device in communication with a plurality of communication networks. The system and method further includes a server also in communication with the plurality of communication networks. The client device includes a network monitor module and a dialer module. The network monitor module determines which networks to utilize in the communication session, and the dialer module initiates and terminates the communication session. The server receives a data signal associated with the communication session from the selected communication network. The server places a separate call to the recipient client device and completes the connection from the client device to the recipient client device by sending the data signal over the phone call to the recipient client device.