Methods and apparatus for providing a messaging server within a premises device e.g., a home or enterprise gateway device. In one embodiment, a system is described that includes a premises device that acts as a centralized client messaging platform providing messaging services between a content provider and client devices, and also between client devices within a premises network. The premises device enables client-to-client communication that bypasses the long trip and propagation delay over the Internet by connecting the message across the premises network. The premises device enables messages to be communicated between a content provider outside the premises network and the client devices via a single connection to minimize the number of Internet connections that need to be opened, and the number of messages communicated with servers outside of the premises network via both upstream aggregation and downstream dis-aggregation, which collectively save both network bandwidth and device reaction time.

Methods and apparatus for providing a messaging server within a premises device e.g., a home or enterprise gateway device. In one embodiment, a system is described that includes a premises device that acts as a centralized client messaging platform providing messaging services between a content provider and client devices, and also between client devices within a premises network. The premises device enables client-to-client communication that bypasses the long trip and propagation delay over the Internet by connecting the message across the premises network. The premises device enables messages to be communicated between a content provider outside the premises network and the client devices via a single connection to minimize the number of Internet connections that need to be opened, and the number of messages communicated with servers outside of the premises network via both upstream aggregation and downstream dis-aggregation, which collectively save both network bandwidth and device reaction time.

A method of transmitting an audio and/or audiovisual content to a receiver. The method starts with receiving a determined stream broadcast on a network and playing back the contents transmitted by the stream in the receiver. Then a first event external to the receiver is detected and triggers interruption of the playback of the content in progress and recording of the instant of the interruption. Sometime later, a second external event triggers a transmission, from the receiver to a remote server, of the instant dating the first event and of a request for resuming the playback of the interrupted content. A piece of information specifying the identifiers of the data packets of the content at the instant of the interruption is then transmitted from the remote server to the receiver. Finally, the receiver receives the identified data packets and replays the content of the packets.

Session reliability can be improved when a USB device is redirected over a remote session. If a remote session is disconnected while a USB device is redirected over the remote session, a server-side agent and a client-side proxy will both receive a session disconnection notification. In response to this session disconnection notification, the agent and the proxy can each queue any I/O requests pertaining to a USB device that was being redirected over the now-disconnected remote session and commence waiting for a specified period of time. If the disconnected remote session is restored within the specified period of time, the agent and the proxy can send the queued I/O requests over the remote session. Otherwise, the agent and proxy can cause the queued I/O requests to be completed with the proper error status or discarded and can take appropriate steps to remove the device from the server and connect the device to the client.

Embodiments enable recovery of push notification channels via session information associated with user identifiers. A proxy service creates session information describing push notification channels (e.g., subscriptions) for a user and associates the session information with a user identifier. The session information is stored in a cloud service or other storage area separate from the proxy service. After failure of a user computing device or the proxy service, the session information is obtained via the user identifiers and the push notification channels are re-created with the session information. In some embodiments, the proxy service enables delivery of the same notification to multiple computing devices associated with the user identifier.

One embodiment of the present invention sets forth a technique for identifying active streaming connections associated with a particular user account. Each active streaming connection transmits heartbeat packets periodically to a server that tracks the receipt of the heartbeat packets. If, for a particular streaming connection, the server stops receiving heartbeat packets, then the server is able to infer that the streaming connection has been terminated.

A virtual machine (VM) system includes a network, hosts that are able to communicate over the network, a storage cluster of nodes made up by the hosts, and VMs running on the hosts. As part of the storage cluster, the nodes pool their storage devices into a clustered datastore shared across all the nodes. The VMs are stored in the clustered datastore. Two of the nodes take roles of a reflector node and a backup reflector node. The other nodes, excluding the reflector node but including the backup reflector node, are configured to establish unicast connections over the network with the reflector node. The nodes in the storage cluster are configured to communicate clustering service information over the unicast connections.

A method of intelligent persistent mobile device management connectivity, including establishing a session between a mobile device and a mobile device management provider, directing the mobile device by the mobile device management provider to perform a successive operation, maintaining the established session between the mobile device and the mobile device management provider while the mobile device is online and periodically checking the mobile device management communication at a communication frequency, wherein the communication frequency is based on a performance feedback parameter.

A method of intelligent persistent mobile device management connectivity, including establishing a session between a mobile device and a mobile device management provider, directing the mobile device by the mobile device management provider to perform a successive operation, maintaining the established session between the mobile device and the mobile device management provider while the mobile device is online and periodically checking the mobile device management communication at a communication frequency, wherein the communication frequency is based on a performance feedback parameter.

Systems described herein apply an ordered combination machine-learning models to identify users who are likely to abandon use of an application, predict the reasons why those users are likely to abandon, and identify intervening actions that the application can perform to reduce the probability that the users will abandon the application. A first machine-learning model determines a retention-prediction value indicating a probability that the user will complete a target action in the application before a session terminates. If the retention-prediction value satisfies a threshold condition, a second machine-learning model determines a reason why the session is likely to terminate before the user completes the target action. A third machine-learning model determines an intervention action for the application to perform to increase the probability that the user will complete the target action before the session terminates.