A method for displaying media information includes: receiving a media information request sent by an originating client, where the media information request carries media information and destination client information; parsing the received media information to obtain text information corresponding to the media information; synthesizing information related to the media information with information related to the text information to obtain composite information; and sending the composite information to a destination client according to the destination client information, so that the destination client obtains the media information and the text information according to the composite information and displays the media information and the text information.

A method for displaying media information includes: receiving a media information request sent by an originating client, where the media information request carries media information and destination client information; parsing the received media information to obtain text information corresponding to the media information; synthesizing information related to the media information with information related to the text information to obtain composite information; and sending the composite information to a destination client according to the destination client information, so that the destination client obtains the media information and the text information according to the composite information and displays the media information and the text information.

Described in detail herein are systems and methods for routing data in a distributed environment. A controller can maintain an inactive state. A terminal can receive a request associated with a physical object. The terminal can be communicatively coupled to a cloud computing system. The terminal can attempt to transmit the request to the cloud computing system. A router communicatively coupled to the controller and cloud computing system can attempt to initiate communication between the terminal and the cloud computing system in response to the terminal attempt to transmit the request to the cloud computing system. The router can route the request to the controller in response to failing to initiate communication between the terminal and the cloud computing system after specified amount of time. The controller can switch from an inactive state to an active state in response to receiving the request.

The present disclosure relates to systems for “cookieless” tracking across a wide range of websites and mobile applications. The systems do not involve the use of tracking pixels or code on individual webs pages and associated web or other servers and may be achieved through use of a single URL for tracking a user across multiple websites while a browser session is initiated. Methods of enhanced tracking of user activity without requiring cookies or tracking pixels are also described herein.

In one embodiment, a method includes receiving a trigger to dynamically modify a serving site of a communication endpoint, wherein the communication endpoint is registered to receive digital communication service from a first serving site. The method further includes determining a stored serving-site selection policy applicable to the communication endpoint. The method also includes selecting a second serving site for the communication endpoint based, at least part, on a stored serving-site selection policy. Also, the method includes determining endpoint-configuration requirements of the second serving site. Furthermore, the method includes dynamically generating endpoint configurations that satisfy the endpoint-configuration requirements of the second serving site. Moreover, the method includes writing the generated endpoint configurations to the communication endpoint. Additionally, the method includes causing the communication endpoint to register to receive digital communication service from the second serving site in place of the first serving site.

In one embodiment, a method includes receiving a trigger to dynamically modify a serving site of a communication endpoint, wherein the communication endpoint is registered to receive digital communication service from a first serving site. The method further includes determining a stored serving-site selection policy applicable to the communication endpoint. The method also includes selecting a second serving site for the communication endpoint based, at least part, on a stored serving-site selection policy. Also, the method includes determining endpoint-configuration requirements of the second serving site. Furthermore, the method includes dynamically generating endpoint configurations that satisfy the endpoint-configuration requirements of the second serving site. Moreover, the method includes writing the generated endpoint configurations to the communication endpoint. Additionally, the method includes causing the communication endpoint to register to receive digital communication service from the second serving site in place of the first serving site.

A system and method for managing virtual queues. A cloud-based queue service manages a plurality of queues hosted by one or more entities. The queue service is in constant communication with the entities providing queue management, queue analysis, and queue recommendations. The queue service is likewise in direct communication with queued persons. Sending periodic updates while also motivating and incentivizing punctuality and minimizing wait times based on predictive analysis. The predictive analysis uses “Big Data” and other available data resources, for which the predictions assist in the balancing of persons across multiple queues for the same event or multiple persons across a sequence of queues for sequential events. Furthermore, the system utilizes a virtual agent engine and various predictive models to schedule and execute callbacks between a person in a virtual queue and a virtual agent based on predictive model results.

An information source, such as an advertiser or product vendor, transfers information to contacts for which the information source has no contact data. The information source stores information in an information database which communicates the information to a referrer which has the desired contact data. The referrer uses a communication device to transfer the information to one or more contacts using contact data.

An information source, such as an advertiser or product vendor, transfers information to contacts for which the information source has no contact data. The information source stores information in an information database which communicates the information to a referrer which has the desired contact data. The referrer uses a communication device to transfer the information to one or more contacts using contact data.

Methods and systems for processing communication systems are disclosed. A request for a communication session can be analyzed to determine a device or pool of devices to process the communication session. Data associated with the communication session, including session description data, can be analyzed using rules that associate types of data with corresponding processing devices. The rules can be based on levels of complexity associated with the data, and different pools of processing devices can be associated with different levels of complexity. Thus, communication sessions assigned a level of complexity can be matched with pools of devices associated with the same level of complexity.