Systems for self-organizing data collection and storage in a refining environment are disclosed. An example system may include a swarm of mobile data collectors structured to interpret a plurality of sensor inputs from sensors in the refining environment, wherein the plurality of sensor inputs is configured to sense at least one of: an operational mode, a fault mode, a maintenance mode, or a health status of a plurality of refining system components disposed in the refining environment, and wherein the plurality of refining system components is structured to contribute, in part, to refining of a product. The self-organizing system organizes a swarm of mobile data collectors to collect data from the system components, and at least one of a storage operation of the data, a data collection operation of the sensors, or a selection operation of the plurality of sensor inputs.

Methods and systems for providing files of variable sizes based on device and/or network conditions are described herein. A computer device may convert a file into a first modified file that includes content of the file and a second modified file that includes the content of the file. The first modified file may have a first file size and be associated with a first bandwidth range. The second modified file may have a second file size different from the first file size and be associated with a second bandwidth range different from the first bandwidth range. Based on a bandwidth available to a user device, the first modified file or the second modified file may be provided for download by the user device.

Provided are a message processing method and apparatus, a control-plane device and a computer storage medium. The method includes receiving a first message containing at least one type of private-format data; determining identification information of a target device according to the first message and selecting a message parsing plug-in that matches the determined identification information of the target device; and sending the first message to the selected message parsing plug-in and receiving parsed data from the selected message parsing plug-in, where the parsed data is data obtained after the selected message parsing plug-in parses the at least one type of private-format data in the first message; and determining, according to the parsed data, a manner in which the target device processes a second message used for accessing a website.

Robotic platform for tele-presence applications has gained paramount importance, such as for remote meetings, group discussions, and the like and has sought much attention. There exist some robotic platforms for such tele-presence applications, these lack efficacy in communication and interaction between remote person and avatar robot deployed in another geographic location thus adding network overhead. Embodiments of the present disclosure for edge centric communication protocol for remotely maneuvering tele-presence robot in geographically distributed environment. More specifically, edge-centric tele-presence robot architecture is provided for maneuvering tele-presence robot in distributed geographical environment, wherein the architecture provides a framework that implements both cloud and edge-centric systems together with a first communication protocol for communication between a master device and an edge device and a second communication protocol different from the first communication protocol for communication between the edge device and the tele-presence robot to improve robustness and efficacy in communication.

A method of remotely obtaining metadata from a building management system at a building site includes utilizing an intelligent gateway that is disposed at the building site and that is operably coupled with the building management system. A request for the intelligent gateway to obtain metadata from the building management system is received at the intelligent gateway, which applies the metadata request to individual components of the building management system. The intelligent gateway receives the requested metadata from the individual components of the building management system and translates the received metadata into a predetermined format. The intelligent gateway communicates the translated metadata to the remote server.

An information handling system may include at least one processor; and a non-transitory memory coupled to the at least one processor. The information handling system may be configured to: receive a command associated with an Intelligent Platform Management Interface (IPMI) protocol; package the command for transmission according to a Redfish protocol; and transmit the packaged command to a Redfish interface of a management controller, wherein the management controller is configured to unpackage and execute the command.

A technique for message history display includes combining message histories for multiple different messaging services. A system constructed according to the technique may include, for example, a message history database; a history aggregation engine that aggregates message logs for storage in the message history database; and a history provisioning engine that provides an aggregated message log associated with the user from the message history database to a requesting device. A method according to the technique may include, for example, identifying a device in association with a user profile; providing an online platform that receives messages from and sends messages to the device; and creating an aggregated log from messages sent to and from the device.

A technique for message history display includes combining message histories for multiple different messaging services. A system constructed according to the technique may include, for example, a message history database; a history aggregation engine that aggregates message logs for storage in the message history database; and a history provisioning engine that provides an aggregated message log associated with the user from the message history database to a requesting device. A method according to the technique may include, for example, identifying a device in association with a user profile; providing an online platform that receives messages from and sends messages to the device; and creating an aggregated log from messages sent to and from the device.

Methods to reduce agent effort and improve customer experience quality through artificial intelligence. The Agent Assist tool provides contact centers with an innovative tool designed to reduce agent effort, improve quality and reduce costs by minimizing search and data entry tasks The Agent Assist tool is natively built and fully unified within the agent interface while keeping all data internally protected from third-party sharing.

Systems and methods relating to fragmenting content based on metadata are disclosed. In one embodiment, metadata is obtained from data that is accessible from an interface. A content descriptor, based on at least a portion of the metadata, may be utilized to determine fragment size. The content descriptor value may be derived from multiple forms of metadata, such as for example, genre, sub-genre, presence of live media, and combinations thereof. The fragments may be either virtual or physically discrete segments or files. In one aspect, the value may be the sole basis for determining the fragment lengths. In another aspect of the embodiment, the division of the content is conducted such that each resultant fragment comprises a single frame type.