Patent classifications
H04M1/271
COMMUNICATIONS TERMINAL, A SYSTEM AND A METHOD FOR INTERNET/NETWORK TELEPHONY
A communication terminal for Internet telephony is provided that handles and control communication of data in accordance with a standardized network protocol and exchanges data with a connecting unit connected to the Internet where the resulting data exchanged between the terminal and a connecting unit consist of packets in a standardized protocol data packet format embedded in a wireless format. This provides a communications terminal which uses a network or the Internet for the transfer of digitized speech, etc., thereby achieving great economic savings. Also, the flexibility is increased with respect to wireless communication with the network or the Internet without any need for specialized equipment and functionality.
SPEAKER RECOGNITION IN THE CALL CENTER
Utterances of at least two speakers in a speech signal may be distinguished and the associated speaker identified by use of diarization together with automatic speech recognition of identifying words and phrases commonly in the speech signal. The diarization process clusters turns of the conversation while recognized special form phrases and entity names identify the speakers. A trained probabilistic model deduces which entity name(s) correspond to the clusters.
Routing queries based on carrier phrase registration
In general, the subject matter described in this specification can be embodied in methods, systems, and program products for receiving a voice query at a mobile computing device and generating data that represents content of the voice query. The data is provided to a server system. A textual query that has been determined by a speech recognizer at the server system to be a textual form of at least part of the data is received at the mobile computing device. The textual query is determined to include a carrier phrase of one or more words that is reserved by a first third-party application program installed on the computing device. The first third-party application is selected, from a group of one or more third-party applications, to receive all or a part of the textual query. All or a part of the textual query is provided to the selected first application program.
System and method for managing an automated voicemail
A system, method and computer-readable storage device are disclosed signing a voicemail and confirming an identity of the speaker. A method includes receiving a request to verify a speaker associated with a communication to a recipient, receiving first data from the speaker in connection with the communication, accessing second data associated with the speaker to verify the speaker, determining whether a match exists between the first data and the second data to yield a determination, retrieving a communication address of the recipient, generating a notification for the recipient, wherein the notification reports on the determination and transmitting the notification to the recipient at the communication address.
Call queue management by digital assistant
The present disclosure relates to a method of a digital assistant device (305) of managing a voice call established between a calling party (300) and a recipient (303), the voice call having been queued to await a response by a human representative (303a) of the recipient (303) of the voice call, and a digital assistant device (305) performing the method. In a first aspect, a method of a digital assistant device (305) of managing a voice call established between a calling party (300) and a recipient (303), the voice call having been queued to await a response by a human representative (303a) of the recipient (303) of the voice call, is provided. The method comprises detecting (S101), from a voice indication of the voice call, information indicating a point in time when the human representative (303a) of the recipient (303) is expected to be able to provide a response to the queued voice call, and setting (S102) the calling party (300) in contact with the recipient (303) at the determined point in time.
LED design language for visual affordance of voice user interfaces
A method is implemented at an electronic device for visually indicating a voice processing state. The electronic device includes at least an array of full color LEDs, one or more microphones and a speaker. The electronic device collects via the one or more microphones audio inputs from an environment in proximity to the electronic device, and processes the audio inputs by identifying and/or responding to voice inputs from a user in the environment. A state of the processing is then determined from among a plurality of predefined voice processing states, and for each of the full color LEDs, a respective predetermined LED illumination specification is determined in association with the determined voice processing state. In accordance with the identified LED illumination specifications of the full color LEDs, the electronic device synchronizes illumination of the array of full color LEDs to provide a visual pattern indicating the determined voice processing state.
MOBILE TERMINAL
A first mobile terminal includes a microphone to receive a voice, a mobile communication module to make communication with a second mobile terminal, and a learning data unit to receive a command for entering an artificial intelligence (AI) telephone conversation mode, to obtain a user intent of the first mobile terminal, based on the received command, and to automatically perform a first task with the second mobile terminal according to the obtained user intent.
Intelligent voice reminder system, server and the method thereof
The present disclosure provides an intelligent voice reminder system, a server and a method thereof. The intelligent voice reminder system includes a terminal device, a player and a server. The server is connected with the player and the terminal device. The server includes a storage, a processor, a transceiver and a communication bus. The storage is configured to store data from the terminal device. The transceiver is configured to receive a voice input and output the voice input to the processor. The processor is configured to obtain a calendar reminder event or a phonebook from the storage based on the received voice input. The transceiver outputs the calendar reminder event or a phonebook to the player for playing.
Mobile device and server for voice and/or data exchange
A mobile device (101) includes: a memory for storing contact information of the mobile device, a transceiver for exchanging voice and/or data signals within a telecommunications network, wherein the mobile device is configured to: provide (501, 513) the contact information to a server in the network, initiate (202), in response to a first user input, a first voice connection to the server; and at least one of receive (2051), from the server, command data for initiating (2052) a second voice connection to a called party identified in the contact information; and send (2054) authorization to the server to access user credentials included in the contact information.
DEVICES AND METHODS FOR EFFICIENT EMERGENCY CALLING
Disclosed are devices, systems, methods, and media for efficient emergency calling using digital devices. In some embodiments, a user is able to make an emergency call by a one-touch or dual-touch process. An authentication process may reduce inadvertent and unauthorized emergency calling. Persistent emergency buttons are also disclosed that may be used for calling emergency in different states of the device.