A method for controlling an electronic device is provided. The method for controlling an electronic device includes operating a first microphone and a second microphone; receiving a first voice signal picked up by the first microphone and a second voice signal picked up by the second microphone; selecting at least one voice signal; storing the selected at least one voice signal; and sending the second voice signal picked up by the second microphone to a communication module.

A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.

The present disclosure provides details of a system and method for detecting and monitoring a contraband device including communication devices by utilizing a combination of mobile devices, fixed monitoring devices, and a contraband monitoring center. The mobile devices include smart phones or tablets that are borrowed, rented, or purchased by an inmate from a correctional facility. These mobile devices are configured to detect, monitor, and intervene in the communications of target devices. Further, the mobile devices are configured to communicate with fixed monitoring devices located throughout the correctional facility in performing intervention operations. The contraband monitoring center may also be utilized in the coordination, monitoring, and intervention of target devices.

An apparatus comprising: an input configured to receive at least one audio signal input from at least one microphonel; at least one microphone configuration determiner configured to provide for the at least one microphone a location on the apparatus; at least one sensor configured to provide at least one orientation of the apparatus; a recording mode determiner configured to determine at least one recording mode for the apparatus based on the location of the at least one microphone and the at least one orientation of the apparatus; a recording mode controller configured to determine at least one recording parameter for the at least one audio signal input from the at least one microphone based in the at feast one recording mode; and digital signal processor configured to apply the at least one recording parameter to the at least one audio signal input

In an information processing system, a storage unit stores data related to a voice of a user for each item of user identification information that identifies the user during transmission or reception of a call. An acquisition unit acquires the user identification information on a calling side and data related to the voice of the user on the calling side after a call is started. A determination unit determines whether the data related to the voice of the user on the calling side and the data related to the voice stored by the storage unit in the user identification information acquired by the acquisition unit are based on the voice of the same person during the call.

An apparatus comprising: an input configured to receive at least one audio signal input from at least one microphone; at least one microphone configuration determiner configured to provide for the at least one microphone a location on the apparatus; at least one sensor configured to provide at least one orientation of the apparatus; a recording mode determiner configured to determine at least one recording mode for the apparatus based on the location of the at least one microphone and the at least one orientation of the apparatus; a recording mode controller configured to determine at least one recording parameter for the at least one audio signal input from the at least one microphone based on the at feast one recording mode; and a digital signal processor configured to apply the at least one recording parameter to the at least one audio signal input.

Method for real-time automated call summarization comprises determining an issue of a caller based on at least one of a call transcript, an extracted intent from the call transcript, or a slot of the intent. Based on the issue, a resolution is determined, and further an action item to implement the resolution is determined. The determined resolution and the action item are displayed in a graphical user interface (GUI).

Method for real-time automated call summarization comprises determining an issue of a caller based on at least one of a call transcript, an extracted intent from the call transcript, or a slot of the intent. Based on the issue, a resolution is determined, and further an action item to implement the resolution is determined. The determined resolution and the action item are displayed in a graphical user interface (GUI).

The present invention provides a contact management application, implemented on a smart phone, said application comprised of: Call tracker module for identifying end of call; Voice recording module, which is configured to be activated upon identifying end of call, for recording short message by the smart phone user, wherein the recording is activated for predefined time period or upon receiving an indication from the user to end the recording; Contact management module for creating automatically new contact record upon identifying end of call in case the call number is not in the contact list of the smart mobile phone, wherein the contact record includes at least: the call number, time and date of the call and the recorded short message.

A computer implemented method and system for recording media data such as audio data in one or more communication modes based on gestures on a graphical user interface (GUI) of an electronic device is provided. A gesture based media recording application (GBMRA) provided on the electronic device defines multiple interface regions on the GUI. The GBMRA detects a gesture on an interface region and performs a first action associated with recording of the media data in a communication mode. The GBMRA detects another gesture on the same interface region or another interface region and performs a second action. The first action and the second action include at least one of triggering recording of the media data, switching from one communication mode to another for recording the media data, canceling recording of the media data, generating and displaying multiple options for performing an operation associated with the recorded media data, etc.